Cashe — Loan approved on[protected] but amount but disbursed

I would like to bring to your notice that my loan application has been approved on[protected]. I have e-signed the agreement letter but still loan amount has not credited yet to my account. I have been writing the mail, called customer service about the same since from[protected], they said that, because of bank technical issue amount was disbursed and the issue will be resolved 3-4 days and amount will be disbursed. however, till now amount not disbursed and not credited to my account.