I had taken loan from cashe for more than 4 times. Last time I had taken a loan amount of Rs. 39000/- on 09.08.2023 for 06 installment and I made the payment for last 03 months(1st three emi.) This month I have to pay 4th emi of my loan.
However, due to some medical emergency i did not pay the emi and the same i informed to customer care through email but did not get any reply from them,
My due date was 09.12.2023 but from 10.12.2023 to till date i am getting lots of call and message from cashe for payment. They are sending several links for payment. This is creating lots of mental pressure on me and effecting my social life.
The behaviour of customer service agents are rude as ADOLF HITLER and totally unprofessional, shouting on me, moreover using abusive language, they asked me to arrange money from anywhere and make payment.
Everytime, when I picked the call from them, i described my problem and asking time till 29th December 2023 to make the payment without any fail. But they are not listening my words and continuously calling and insulting me.
I am totally depressed after taking loan from cashed for this time. Was this information helpful? |
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