Cashe — Reg. Loan from pre approved credit line

My credit line is approved as my registered email id is [protected]@gmail.com, but i am not able to use it. Every time I apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried to apply but did not get the money. So many times I try to contact its support team. Write many mail to the cashe support team. They are giving the same reply as below.
"we are facing some technical issues while disbursing funds.
Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved." Besides they replied we ll contact concerned department and ll be disbursal but not made yet. Request make it on priority as I need in emergency.