Catering — Caterers behavior As if they gonna pay from their pocket for food

I was admitted in hospital on19/03/2021 as I met with an accident on road.. on very first day in evening I asked for food to the caterer as he gave to all except me.. he said he will bring in some time and he never returned so I called my friend as I am bachelor here.. from next day my coworker started bringing food for me.. but on 22 March. It was silvassa bandh.. and no body was gonna come with food, I requested caterer to please provide food for that day his reply was "Kal noodles kha rahe the na Kya hua ??" After hearing such reply what a person should think?