Catwalk Shoes — Torn sole

Address:

Hyderabad

I purchased catwalk shoes from Hyderabad central Panjagutta on February 2020 for my marriage. I wore it only once on my marriage date and after that I kept it aside and took it out yesterday for my sister's marriage which is on 19th November 2021.When I took it out I saw the sole of 1 shoe is torn in pieces and the other one is perfectly fine no damage at all.Can u imagine what I am feeling right now. Wore it just once and exactly after 1 year the sole is torn in pieces without any usage at all. It's completely new, its shining but sole is gone, some kind of powder is falling from it's sole. You can reach me @[protected].I need resolution/refund ASAP.