[Resolved] CC Avenue — additional charges by ccavenue on indigo booking | |||||
I made a booking on indigo on 5th september 2017 for rs 8527 in ccavenue reference number[protected] at 17:04:52 hours but this did not go through to ticketing for some reason. I contacted indigo and they suggested i book again. Therefore, i booked again for rs 8527 on 5.9.17 at 17:51:12 hours through ccavenue reference number[protected] and this went through and i received the tickets. Later, on 7.9.2017, ccavenue refunded the first amount with the same reference number for the full amount of rs 8527. When i received my credit card statement, i saw these three transactions attributed to indigo (Two debit and one credit) but i also saw two transactions by ccavenue itself both for rs 641.34 on 8.9.2017 and debited to my credit card account. These are completely unauthorised and not revealed to me as any kind of charge that was to be imposed on me on the indigo website or even when the ccavenue payment site handled the transaction. This debit is illegal in my view and should be refunded right away. Was this information helpful? | |||||
Oct 31, 2018 Complaint marked as Resolved It was reversed automatically by card company CC Avenue customer support has been notified about the posted complaint. | |||||
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Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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BANK NAME . UNION BANK OF INDIA
NAME . MD SUFIYAN IDRISHI
A/C NO . [protected]
IFSC code . UBIN0560316