[Resolved] CC Avenue — Amount deducted but payment status remains pending | |
I have booked bharat gas lpg cylinder on 23/08/2020and made online payment using Google pay (upi payment). Amount ₹ 650/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending.
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Aug 12, 2021 Complaint marked as Resolved CC Avenue customer support has been notified about the posted complaint. Verified Support Aug 23, 2020 CC Avenue Customer Care's response Dear Customer, We are unable to track any such transaction with the shared details, requesting you to kindly share us the UPI transaction id and RRN (starting with 01 or 0 ) or email id to check and assist you further. Regards, CCAvenue Support Team. | |
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