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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
Complaints 821
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144
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677
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CC Avenue reviews & complaints page 12

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B
Bijopb
Feb 18, 2021
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Today i have tried to purchase a shoe from www.bata.in my amount got debited but order not completed. Please do the needfull at earliest.

Regards

Bijo
[protected]
[protected]@gmail.com
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    S
    sebijohns
    from Trivandrum, Kerala
    Feb 17, 2021
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    Dear Sir,

    I did an online transaction for buying Kaspersky internet security, on October 16th 2020 but due to long timing of transaction ccavenues showed error. Money was debited from my account but kaspersky gave no response. Please help me in getting my lost money as it is almost 5-6 months and neither I got the money back nor any response from your team after repeated mails. This is really sad situation. I do understand that its covid time and things happen slowly, but I do seek information regarding the updates for my complaint. Please help me in knowing the details.

    Warm Regards

    Sebastian John

    Details are as follows:-

    1. Order Number of transaction - [protected]

    2. Amount of transaction -5279.40 Rs

    3. Date of transaction.[protected]

    4. Bank details

    Canara Bank

    Transaction Id[protected]
    CC Avenue customer support has been notified about the posted complaint.
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    Please see the transaction slip

    Refund due to failed transaction - Comment #3801244 - Image #0
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      M
      maruthi36
      from Bangalore, Karnataka
      Feb 17, 2021
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      I have applied for new gas connection with request no.74861581. I got the subscription number after successful payment.But after visiting Mallikarjun gas distribution center, they have denied the connection saying payment not received at the distributor end.Kindly resolve the issue at your end .Please find attachment
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        S
        shallyp
        from Chennai, Tamil Nadu
        Feb 16, 2021
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        Gentlemen,
        I was booking appointment on 25/1/2021, for online consultation with Dr. Annu Agarwal (Kokilaben Hospital)for my mother Mrs Mariamma Thomas. I got the 3.30pm slot for 3rd feb, 2021 and made the payment of 1500/- from Axis bank account. Though the amt is debited, I did not get any confirmation for the same. I spoke to the hospital call centre helpline, who said the same is shown as pending and that I shud book again. In case double payment is received, the same will be refunded.
        Accordingly, I booked again for 3.45pm slot( which was the only slot available now) for 3rd feb, 2021. I made the payment of 1500/- again and this time I got the confirmation too.
        However, I have not received the refund of first amount.
        Transaction id : INB/[protected]/CCAVENUES2/null
        INB/[protected]/CCAVENYES2/null
        Kindly look into the matter urgently.
        +1 photos
        CC Avenue customer support has been notified about the posted complaint.
        Feb 23, 2021
        Updated by shallyp         Its been a week. Have not received the amt nor any response.
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          N
          Neeraj kumar 123
          from Ghumarwin, Himachal Pradesh
          Feb 10, 2021
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          Address: V.p.o sagoor .teh baijnath.dist kangra (h.p)

          Sir.
          Main ek iti ka student hu or maine aj hi phone pay se exam fee submit ki 376 rupees. Lekin wo submit 48 hours k baad honi thi or last date 11 feb morning 10AM tk thi isliye maine dusre card se payment ki. Or mere phone pay waale pese waste ho gye to sir please mujhe mera refund de de
          +1 photos
          CC Avenue customer support has been notified about the posted complaint.
          Feb 10, 2021
          Updated by Neeraj kumar 123           Please sir do somthing

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            R
            rakesh_Verma143
            from Shimla, Himachal Pradesh
            Feb 10, 2021
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            Address: Bevan petman House Near lift shimla
            Website: thehimalayansunshinetravels.com

            I have purchased domain through Go daday and payment debit by Cc Avenue but i did not buy Domain

            payment Debit and order not placed

            please refund amount as soon as possible to my account.
            +1 photos
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            Feb 10, 2021
            Updated by rakesh_Verma143             i have Mail you also please sort out issue payment debited to my bank and i have not receive refund
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              H
              Harshaltmahajan
              from Ghumarwin, Himachal Pradesh
              Feb 6, 2021
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              Payment made to CSC E GOVERNANCE as failed but amount was deducted from credit card account

              Dear CCAvenue Team,

              I had made a payment of Rs.1479.72 to CSC E Governence using my RBL bank credit card ending with xxxx 6147.

              The payment was processed through CVAvenue portal and transaction was shown as 'Failed'. The receiver did not receive the amount but my credit card account was debited with Rs.1479.72

              Payment date : 29/1/2021
              Time : 06.59.34 pm
              Amount : 1479.72
              Merchant...
              +1 photos
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              A
              AthulJoys
              from Calicut, Kerala
              Feb 6, 2021
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              I order crocs from shopcrocs site and money debited through google pay bit order cancelled or aborted.
              Order id :[protected]
              Website : www.shopcrocs.in
              +1 photos
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                B
                bhsam
                Jan 25, 2021
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                Resolved

                I have ordered few clothes from max store of cost 1398..after doing phone pay transaction amount has been detected from my account but order is not confirmed..can I get the transaction money back and if so how many days does it take
                +1 photos
                Jan 29, 2021
                Complaint marked as Resolved 
                CC Avenue customer support has been notified about the posted complaint.
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                thank you, money has been credited into the account
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                  G
                  [email protected]
                  from Bengaluru, Karnataka
                  Jan 24, 2021
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                  Address: Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai - 400054, INDIA.
                  Website: dashboard.ccavenue.com/web/contactUs.do?command=navigateContactUs

                  I placed an order in Gita Press books online & I made the payment through google Pay of Rs.382, however the Order is not visible in Gita Press website but I got confirmation from CC Avenue as below:

                  Your Order#49446 on https://gitapressbookshop.in for INR 382.00 was successful. CCA Ref No:[protected].

                  I have raised this concern to both Gita Press and CC Avenue but not yet got any response.

                  Regards,
                  Geeta Kumari
                  CC Avenue customer support has been notified about the posted complaint.
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                    N
                    Navya suhane
                    Jan 22, 2021
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                    My money was deducted from my account but order was not placed

                    I placed and order today (i.e. 21 Jan 2021) my money was charged through Google pay and was deducted from my account but the order was not placed.

                    My order no. Is[protected]
                    When looking on the site for recent orders, there is none and I haven't received any mail or sms from the site which means my order has not been placed but the money was deducted.

                    I would request you to look into this issue at the...
                    +1 photos
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                    J
                    Jyothi Balaji Prabhu
                    from Ernakulam, Kerala
                    Jan 21, 2021
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                    Hello,
                    I placed an order on home centre mobile app and made payment via Google pay. The money was debited from my account but the order was not placed. Kindly look into the matter and refund the amount as soon as possible. I have attached the screenshot of my transaction for reference.
                    +1 photos
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                      M
                      manishmanoj
                      from Delhi, Delhi
                      Jan 19, 2021
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                      Address: Email- [email protected]
                      Website: www.aipmstsecondary.co.in

                      Today I pay online net banking through my bank INDUSIND BANK for AIPMST EXAM FEES OF Rs. 1504.50 but not make successful during submission. Please proceed the payment to your customer AIPMST ACCOUNT before TOMORROW 11.59 PM otherwise return to my account back.

                      ANY OTHER INFORMATION REQUIRED PLEASE INFORM ME AT EMAIL- [protected]@gmail.com
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                        K
                        Krishna Moorthy Chowdary
                        from Mumbai, Maharashtra
                        Jan 17, 2021
                        Resolved
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                        Resolved

                        I go through Paytm payment, for ordering 2 customized cases for my vivo v20. The amount of rs 368 got debited and the order was not processed
                        +5 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        CC Avenue customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        This is with reference to your query.

                        To help you more precisely, we request you to kindly share the transaction details on [protected]@ccavenue.com

                        1. Order Number of transaction (if available).

                        2. Amount of transaction.

                        3. Date of transaction.

                        4. Bank name, Bank Transaction ID, Reference Number, eg (CCADA2BHF547 or[protected] Authorization number(6 digitAuth code) or trace number.

                        5. Website name on which you performed the transaction.

                        6. Email-address and Name entered while performing the transaction.

                        7. First 6 and last 4 digit of the card if payment made by card

                        For further assistance, please feel free to revert.

                        Regards,
                        CC Avenue Team
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                          D
                          Dr. Mahesh Kumar Porwal
                          from Hyderabad, Telangana
                          Jan 13, 2021
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                          Dear Sir/Madam

                          We Paid the amount of Rs. 500/- for the Fee of Allen Institute Kota (Rajasthan)The amount has been deducted from our account and received the message as attached JPG File (Wallet Transaction Id: [protected], Order Id:[protected]

                          But at the last we didn't get any confirmation message I want to know about the status of the transaction (Amount paid)whether it has been completed or not because 14.01.2021 is the last date for the application form.

                          Anticipation of reply soon.

                          Dr. Mahesh Porwal
                          Phone : [protected]
                          email: mahesh.[protected]@gmail.com
                          +1 photos
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                            H
                            hemanth95
                            Jan 11, 2021
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                            I have done transaction of Rs.1278 through phonepe for the order of 2 items in max fashion but the order is not placed, iam student sir, please do refund my money back, thankyou.
                            +1 photos
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                              K
                              Kishan Padukone
                              from Powai, Maharashtra
                              Jan 2, 2021
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                              Team,

                              My money deducted from my account and payment failed for my wi-fi recharge. The amount is approx 4500/-

                              Need update on this ASAP. None of your support channels are active.
                              CC Avenue customer support has been notified about the posted complaint.
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                                R
                                Rajaram Narayana Iyer
                                from Ramanathapuram, Tamil Nadu
                                Dec 28, 2020
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                                Iam not able to pay the amount & the cc avenue site is dead. REFILL ID [protected]& ORDER id 116391DATE 28/12/'20. HOW MUCH time that I should waste for gas booking?. Please see the matter & resolve it.

                                Dr Rajaram N
                                CC Avenue customer support has been notified about the posted complaint.
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                                  L
                                  Lalawmpuia HangSing
                                  from Delhi, Delhi
                                  Dec 24, 2020
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                                  Address: Aizawl

                                  My cash was debited but payment was decline, i want my cash back.
                                  +2 photos
                                  CC Avenue customer support has been notified about the posted complaint.
                                  Dec 24, 2020
                                  Updated by Lalawmpuia HangSing                                   Using Gpay my tranction is complete and cash was debited from my account, later my payment was decline but my cash is not give me back to my account

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                                    B
                                    Badaru
                                    Dec 24, 2020
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                                    Address: Calicut, Kerala

                                    I recently purchased item from max fashion app worth ₹349 online on 23rd dec. The payment was successful done through phone pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
                                    I request you to refund the amount as soon as possible.
                                    +1 photos
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