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CC Avenue Complaints & Reviews

ccavenue.com
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Updated: Apr 2, 2024
Complaints 821
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144
Unresolved
677
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CC Avenue reviews & complaints page 14

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D
Deep1912
Nov 20, 2020
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While web check in I payed through wallet and money debited but the thing is air asia didn't recieve the amount and asked me to pay again.so I payed them again and there is no trace of money ..please check and refund. I am attaching the screenshots.
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    ßarsh
    Nov 20, 2020
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    The payment is confirmed in GPay but there is no confirmation email or message from the seller

    I placed the order on Max website of 799 rupees on 20th November. The payment was made using UPI mode, through my GPay. The GPay says the purchase is confirmed but I didn't receive any confirmation mail or message from the seller.
    I have attached payment receipt from my GPay down below.
    I kindly request you to please refund my money back to my account as soon as possible...
    +1 photos
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    S
    Sujata Mazumdar
    Nov 20, 2020
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    Address: Bangalore

    I have made an order in homecentre and it was connected to ccavenue for payment through paytm.
    I did not receive any order confirmation from the but amount is deducted from my account
    +1 photos
    CC Avenue customer support has been notified about the posted complaint.
    Nov 21, 2020
    Updated by Sujata Mazumdar     Waiting for an answer from ccavenue
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      S
      Sujata Mazumdar
      Nov 20, 2020
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      Address: Bangalore

      I placed an order in homecentre and paid through ccavenue, however I did not receive any confirmation from homecentre.
      Amount is deducted from my account.
      +1 photos
      CC Avenue customer support has been notified about the posted complaint.
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        S
        Shawi
        from Powai, Maharashtra
        Nov 20, 2020
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        I have booked bharat gas lpg cylinder on 20/11/20208and made online payment using icici net banking Amount ₹ 4273.82/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending.

        Bharat gas Waitlist id 74122123
        +1 photos
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          L
          Leena Bora
          from Powai, Maharashtra
          Nov 20, 2020
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          Address: Flat no-8, Suparshwnath soc-A, Bibwewadi

          I have ordered a saree from fabja.com which used ccavenue as payment gateway.

          I used credit card. During payment it had shown error but deducted money twice.

          Sellar is not at all responding.

          Receipt generated by CCAvenue given wrong contact number for fabja.com
          CC Avenue customer support has been notified about the posted complaint.
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          website name = www.fabja.com
          payment gateway = ccavenue
          Reply
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            S
            Swagatika88
            Nov 19, 2020
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            My money got deducted
            Transaction id- T[protected]
            Paid via upi.
            Paid to: [protected]@icici
            +1 photos
            CC Avenue customer support has been notified about the posted complaint.
            Nov 19, 2020
            Updated by Swagatika88             I purchased a product from max fashion online site my money got deducted but order is not placed
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              H
              Hello143
              Nov 19, 2020
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              I have booked bharat gas lpg cylinder on 19/11/2020 and made online payment using amazon upi. Amount ₹ 603.00/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue to VPA [protected]@icici. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
              +1 photos
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                C
                CS. Pradeep
                Nov 17, 2020
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                I've made payment using Google pay and from that the payment is successful and money has been debited from my account
                And when I check the status in this website, it's showing unsuccessful and asking me to pay again!
                But I have a message saying that the money is successfully sent to the merchant.
                What is this ?
                Why is the cyber govt still encouraging this type of behavior even after constantly raising complaint.
                Am so much disappointed by this.
                I hope my issue is been solved withing 24 hours.

                And the proof of the payment is attached to this complaint as an image.
                +1 photos
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                  C
                  CS. Pradeep
                  Nov 17, 2020
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                  I've made payment using Google pay and from that the payment is successful and money has been debited from my account
                  And when I check the status in this website, it's showing unsuccessful and asking me to pay again!
                  But I have a message saying that the money is successfully sent to the merchant.
                  What is this ?
                  Why is the cyber govt still encouraging this type of behavior even after constantly raising complaint.
                  Am so much disappointed by this.
                  I hope my issue is been solved withing 24 hours
                  CC Avenue customer support has been notified about the posted complaint.
                  Nov 17, 2020
                  Updated by CS. Pradeep                   Proof of the payment
                  Not able to raise dispute also

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                    L
                    Laksur85
                    Nov 17, 2020
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                    Details:-
                    1. Bank reference no -- UPI/[protected]
                    2. Order no -- NIL
                    3. Transaction amount & date ---- 597 on[protected]
                    4. Website name --- paid to Bhoomi Gas Agency for Gas cylinder
                    5. Google transaction ID -- CICAgKDtsN_Vcw
                    6. PAid using Google pay
                    CC Avenue customer support has been notified about the posted complaint.
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                      B
                      Bhavyasri Chimakurthy
                      Nov 16, 2020
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                      I have placed an order on Max fashion app. The amount has been debited but the order isn't placed! I placed the same order again later. I'm worried and I expect a refund.

                      I will provide the details of the trasaction if required.

                      Can you respond with a solution as soon as you can? Thankyou
                      CC Avenue customer support has been notified about the posted complaint.
                      View replies
                      The money has been refunded. Thankyou
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                        S
                        sweta bhatt
                        Nov 12, 2020
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                        Hi Team,

                        I wanted to bring to your notice that on 13th Of october i had ordered for sri yantra using astrojyoti.com and payment from my end was successful and deducted from my bank account [protected], standard chartered . However, same was not received by the astrojyoti.com as per their confirmation . Please find the below transaction details for 13th Oct -. Could you please check where my money went when it was not paid to Astrojyoti.com AND trasaction was successful and my account balance was reduced by this amount? If this is technical issue then why my money was not reversed?

                        Transaction date - 13th oct - Reference id[protected]

                        Thereafter i made another transaction on 14th Oct with astrojyoti .com with trasaction reference number[protected]and that was success and i received my order as well.

                        Regards,
                        Sweta
                        CC Avenue customer support has been notified about the posted complaint.
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                          R
                          Rajib Bag
                          Nov 10, 2020
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                          Sir i am doing a transaction through debit card. Amount debit from account but recivers did not recived benefits.
                          Here is transition detailed
                          Date = 10/11/2020
                          Time=10.30 am
                          Transaction id=[protected]
                          Amount =2080
                          +1 photos
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                            R
                            Ravics
                            Nov 5, 2020
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                            This is Ravi i send money to your account that is [protected]@icic by mistake im requesting that can you refund me the amount back
                            I did payment through phone pay that mobile number is [protected]
                            CC Avenue customer support has been notified about the posted complaint.
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                              V
                              Vishakz
                              Nov 4, 2020
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                              Hello Team,

                              I have been cheated by a online website which is https://www.myflowergift.com/
                              a bangalore based company which charged 950 rupees and didnt deliver the product. Later i came to know that they are fraudsters and cheated lot of people in the same way, they are now not picking up the phone or responding to mails as well.

                              In this case, i would like to request you to initiate a charge back as soon as possible.

                              Its not about money, these fraudsters are thinking that once paid online these amount cant be returned back and that way they are earning by cheating everyone.

                              Please initiate my charge back for the attached transaction details.
                              Account Name: VISHAK
                              Account Number: [protected]
                              Payment Amount: 950 Rupees
                              Date : 29 Oct 2020
                              +2 photos
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                                D
                                Dhivya Jayabal
                                Nov 1, 2020
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                                GRT savings scheme

                                Address: Chennai

                                I paid my monthly installment 4000rs through cc avenue payment way.. But it's not placed yet. My amount got deducted.. When will it get updated????...
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                                Abjini Gowda
                                Nov 1, 2020
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                                I had logged in at 11 AM and its a too long . I have been waiting from Past 30 minutes.
                                CC Avenue customer support has been notified about the posted complaint.
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                                  R
                                  raninaiswarya
                                  Nov 1, 2020
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                                  I tried to place an order from maxonline. Opted upi payment. I was charged from phonepay but my order failed.i had to pay again to place my order. I need refund for the first payment
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                                    P
                                    pawankot
                                    Oct 30, 2020
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                                    We tr Rs.9038/- on 29/july/2020 but recipient not received amount till today, so we request you to pl check and refund our amount.our previous compaint no.is 317698 dt 21/oct 2020.

                                    Dt...29/july/2020
                                    Rs. .9038/-
                                    Tr narration...IBSHP/74624677/[protected]/CCAVENUE/HTTPS
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