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CC Avenue Complaints & Reviews

ccavenue.com
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Updated: Apr 2, 2024
Complaints 838
Resolved
144
Unresolved
694
So far, so good. CC Avenue is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CC Avenue will keep up the work and continue to help more customers with their concerns even better 🤝
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CC Avenue reviews & complaints page 14

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A
Adigopu
from Powai, Maharashtra
Dec 8, 2020
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I recently purchased item from max fashion app worth ₹799 online on 7th December. The payment was successfully done through google pay and the amount was debited from my account. But I am neither able to see the item ordered in the order history nor received any confirmation mail from max fashion.
I request you to refund the amount as soon as possible.

Transaction id :[protected]
CC Avenue customer support has been notified about the posted complaint.
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    P
    Pankaj.563mr
    from Powai, Maharashtra
    Dec 7, 2020
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    I purchased a syska trimmer for INR 774/-. I didn't get my order delivered .
    No response from cc avenue.
    I want my money back.
    Order number[protected]

    Order date - 23/11/2020
    CC Avenue customer support has been notified about the posted complaint.
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      N
      Nehal rivonkar
      Dec 6, 2020
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      Address: Canacona Goa

      I have done dish tv recharge of rs 311 from my dish tv app
      While making payment my money was debited after entering otp but still my recharge is not done and also no lt got any confirmation about the payment and recharge
      CC Avenue customer support has been notified about the posted complaint.
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        K
        Kshitij Shrivastava
        from Powai, Maharashtra
        Dec 6, 2020
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        I was ordering on max fashion app and paying to CC Avenue via Paytm UPI.
        The money Rs 699 hase been debited but the order is not placed.
        I want my refund.
        CC Avenue customer support has been notified about the posted complaint.
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          N
          Noor Online
          from Powai, Maharashtra
          Dec 5, 2020
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          CSC Add Mony Top Up[protected] of
          My Bank Account 206 Rs Deduct But CC Avenue Csc Wallet Not Credit
          Please Credit My Csc Wallet Amount Credit
          CC Avenue customer support has been notified about the posted complaint.
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            K
            Kshitij Shrivastava
            from Powai, Maharashtra
            Dec 4, 2020
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            Address: 24 Golchha Apartment South Civil Lines

            I was ordering in MAX and payment was done via Paytm UPI the payment was done, money debited but order was not placed.
            CC Avenue customer support has been notified about the posted complaint.
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              Y
              yasir202
              from Powai, Maharashtra
              Dec 4, 2020
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              Phone pe showing successful payment of Rs 3653 for my bharat gas connection but bharat gas portal showing payment failed ..payment was done through CC avenue.
              Kindly look into the matter and do the needful as it is very frustrating n untrustworthy
              CC Avenue customer support has been notified about the posted complaint.
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                K
                kumarsadananda
                from Powai, Maharashtra
                Dec 3, 2020
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                Address: 201A RAJMANI ENCLAVE SARVESHAWI NAGAR, BAJRA, HEHAL RANCHI 05,, (NEAR HOLY CHILD SCHOOL)

                Order no. 16496
                CCAvenue reference no.[protected]
                order date. 27/11/2020 10:00:15

                from this information i have completed payment, money got deducted from account, but status is still pending
                CC Avenue customer support has been notified about the posted complaint.
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                  S
                  Sakhu1993
                  Nov 30, 2020
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                  Address: Partur jalna maharastra

                  I am deposit payment of 3000 rupees on csc wallet for pmfby but not deposited and not refunded
                  CC Avenue customer support has been notified about the posted complaint.
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                    A
                    Abhijit Mone
                    from Powai, Maharashtra
                    Nov 28, 2020
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                    Resolved

                    I made payment for Bharat gas booking, through credit card the payment got successful but it is not reflecting in the booking portal and the status is showing pending. please look into it.
                    Nov 28, 2020
                    Complaint marked as Resolved 
                    CC Avenue customer support has been notified about the posted complaint.
                    Nov 28, 2020
                    Updated by Abhijit Mone                     I made payment for Bharat gas booking, through credit card the payment got successful but it is not reflecting in the booking portal and the status is showing pending. please look into it.

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                      K
                      Karthikeyan Chandru
                      from Powai, Maharashtra
                      Nov 27, 2020
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                      I have booked bharat gas online through Phonepe by CC Avenue, but yet it showing unpaid in Bharat gas portal Please check it soon.Have attached the necessary screenshots.Please check
                      CC Avenue customer support has been notified about the posted complaint.
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                        A
                        Ajay Gangrade
                        Nov 26, 2020
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                        ORDER NO[protected]
                        payment ref[protected]
                        CC Avenue customer support has been notified about the posted complaint.
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                          V
                          vickybiss
                          Nov 24, 2020
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                          I made a booking on Bharat Gas on 23rd November 2020 and made the payment online using Standard Chartered credit card but the status is showing as pending . Amount - 601.78 when the money has been deducted, I have not received any payment confirmation nor has it shown as payment failed
                          CC Avenue customer support has been notified about the posted complaint.
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                            D
                            Deep1912
                            Nov 20, 2020
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                            While web check in I payed through wallet and money debited but the thing is air asia didn't recieve the amount and asked me to pay again.so I payed them again and there is no trace of money ..please check and refund. I am attaching the screenshots.
                            CC Avenue customer support has been notified about the posted complaint.
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                              S
                              Sujata Mazumdar
                              Nov 20, 2020
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                              Address: Bangalore

                              I have made an order in homecentre and it was connected to ccavenue for payment through paytm.
                              I did not receive any order confirmation from the but amount is deducted from my account
                              CC Avenue customer support has been notified about the posted complaint.
                              Nov 21, 2020
                              Updated by Sujata Mazumdar                               Waiting for an answer from ccavenue
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                                S
                                Sujata Mazumdar
                                Nov 20, 2020
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                                Address: Bangalore

                                I placed an order in homecentre and paid through ccavenue, however I did not receive any confirmation from homecentre.
                                Amount is deducted from my account.
                                CC Avenue customer support has been notified about the posted complaint.
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                                  S
                                  Shawi
                                  from Powai, Maharashtra
                                  Nov 20, 2020
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                                  I have booked bharat gas lpg cylinder on 20/11/20208and made online payment using icici net banking Amount ₹ 4273.82/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending.

                                  Bharat gas Waitlist id 74122123
                                  CC Avenue customer support has been notified about the posted complaint.
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                                    L
                                    Leena Bora
                                    from Powai, Maharashtra
                                    Nov 20, 2020
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                                    Address: Flat no-8, Suparshwnath soc-A, Bibwewadi

                                    I have ordered a saree from fabja.com which used ccavenue as payment gateway.

                                    I used credit card. During payment it had shown error but deducted money twice.

                                    Sellar is not at all responding.

                                    Receipt generated by CCAvenue given wrong contact number for fabja.com
                                    CC Avenue customer support has been notified about the posted complaint.
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                                    website name = www.fabja.com
                                    payment gateway = ccavenue
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                                      S
                                      Swagatika88
                                      Nov 19, 2020
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                                      My money got deducted
                                      Transaction id- T[protected]
                                      Paid via upi.
                                      Paid to: [protected]@icici
                                      CC Avenue customer support has been notified about the posted complaint.
                                      Nov 19, 2020
                                      Updated by Swagatika88                                       I purchased a product from max fashion online site my money got deducted but order is not placed
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                                        H
                                        Hello143
                                        Nov 19, 2020
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                                        I have booked bharat gas lpg cylinder on 19/11/2020 and made online payment using amazon upi. Amount ₹ 603.00/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue to VPA [protected]@icici. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                                        CC Avenue customer support has been notified about the posted complaint.
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