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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 6692 0419
29
24

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+91 22 6742 5542
+91 22 2648 0772

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CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 14

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Ss
ßarsh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The payment is confirmed in GPay but there is no confirmation email or message from the seller

I placed the order on Max website of 799 rupees on 20th November. The payment was made using UPI mode, through my GPay. The GPay says the purchase is confirmed but I didn't receive any confirmation mail or message from the seller.
I have attached payment receipt from my GPay down below.
I kindly request you to please refund my money back to my account as soon as possible...
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S
Sujata Mazumdar
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Did not receive any confirmation

Address:Bangalore

I have made an order in homecentre and it was connected to ccavenue for payment through paytm.
I did not receive any order confirmation from the but amount is deducted from my account...
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S
Sujata Mazumdar
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Did not receive any confirmation

Address:Bangalore

I placed an order in homecentre and paid through ccavenue, however I did not receive any confirmation from homecentre.
Amount is deducted from my account....
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S
Shawi
from Powai, Maharashtra
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Amount get deducted but no payment confirmation

I have booked bharat gas lpg cylinder on 20/11/20208and made online payment using icici net banking Amount ₹ 4273.82/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending.

Bharat gas Waitlist id 74122123...
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L
Leena Bora
from Powai, Maharashtra
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Fraudulent Transaction

Address:Flat no-8, Suparshwnath soc-A, Bibwewadi

I have ordered a saree from fabja.com which used ccavenue as payment gateway.

I used credit card. During payment it had shown error but deducted money twice.

Sellar is not at all responding.

Receipt generated by CCAvenue given wrong contact number for fabja.com...
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S
Swagatika88
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Money deducted but order not placed

My money got deducted
Transaction id- T[protected]
Paid via upi.
Paid to: ccavenues@icici...
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I have booked bharat gas lpg cylinder on 19/11/2020 and made online payment using amazon upi. Amount ₹ 603.00/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue to VPA ccavenues@icici. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed....
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I've made payment using Google pay and from that the payment is successful and money has been debited from my account
And when I check the status in this website, it's showing unsuccessful and asking me to pay again!
But I have a message saying that the money is successfully sent to the merchant.
What is this ?
Why is the cyber govt still encouraging this type of behavior even after constantly raising complaint.br...
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I've made payment using Google pay and from that the payment is successful and money has been debited from my account
And when I check the status in this website, it's showing unsuccessful and asking me to pay again!
But I have a message saying that the money is successfully sent to the merchant.
What is this ?
Why is the cyber govt still encouraging this type of behavior even after constantly raising...
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Details:-
1. Bank reference no -- UPI/[protected]
2. Order no -- NIL
3. Transaction amount & date ---- 597 on[protected]
4. Website name --- paid to Bhoomi Gas Agency for Gas cylinder
5. Google transaction ID -- CICAgKDtsN_Vcw
6. PAid using Google pay...
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B
Bhavyasri Chimakurthy
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Max fashion, money debited but order not placed

I have placed an order on Max fashion app. The amount has been debited but the order isn't placed! I placed the same order again later. I'm worried and I expect a refund.

I will provide the details of the trasaction if required.

Can you respond with a solution as soon as you can? Thankyou...
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Hi Team,

I wanted to bring to your notice that on 13th Of october i had ordered for sri yantra using astrojyoti.com and payment from my end was successful and deducted from my bank account [protected], standard chartered . However, same was not received by the astrojyoti.com as per their confirmation . Please find the below transaction details for 13th Oct -. Could you please check where my money went when it was not paid...
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Sir i am doing a transaction through debit card. Amount debit from account but recivers did not recived benefits.
Here is transition detailed
Date = 10/11/2020
Time=10.30 am
Transaction id=[protected]
Amount =2080...
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This is Ravi i send money to your account that is [protected]@icic by mistake im requesting that can you refund me the amount back
I did payment through phone pay that mobile number is [protected]...
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V
Vishakz
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Request charge back

Hello Team,

I have been cheated by a online website which is https://www.myflowergift.com/
a bangalore based company which charged 950 rupees and didnt deliver the product. Later i came to know that they are fraudsters and cheated lot of people in the same way, they are now not picking up the phone or responding to mails as well.

In this case, i would like to request you to initiate a charge back as soon...
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D
Dhivya Jayabal
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GRT savings scheme

Address:Chennai

I paid my monthly installment 4000rs through cc avenue payment way.. But it's not placed yet. My amount got deducted.. When will it get updated????...
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A
Abjini Gowda
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Website is taking a lot of time

I had logged in at 11 AM and its a too long . I have been waiting from Past 30 minutes....
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I tried to place an order from maxonline. Opted upi payment. I was charged from phonepay but my order failed.i had to pay again to place my order. I need refund for the first payment...
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We tr Rs.9038/- on 29/july/2020 but recipient not received amount till today, so we request you to pl check and refund our amount.our previous compaint no.is 317698 dt 21/oct 2020.

Dt...29/july/2020
Rs. .9038/-
Tr narration...IBSHP/74624677/[protected]/CCAVENUE/HTTPS...
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P
Popular Vibés
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Not getting refund

Hi
Name- Tejas Parmar
I have canceled the "PREPAID" PRODUCT from beautywholesale.in (jarms azim pvt limited, hyderabad) and the product is been returned to them successfully many days ago..
I m struggling for my refund..
They are just making excuses like in the messages I have shared a screenshot of ! And also I have attached my order confirmation mail..plz I do trust u
Plz provide me my REFUND😔😔br...
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