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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
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CC Avenue reviews & complaints page 21

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S
Shanushub
Apr 25, 2020
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I have booked bharat gas lpg cylinder on 24/04/2020 and made online payment using google pay. Amount ₹ 803.50/- was deducted from my account but still it showing payment status as payment failure on bharat gas cylinder booking app. Payment was made by google pay and amount got deducted from my account. I have contacted google pay customer care he told me that the transaction was completed on their side as it is shown on google pay app. I have neither received any payment confirmation from bharat gas app nor amount refunded to my account as this shows payment failure. My google pay upi transaction id is:[protected]. The amount was paid to [protected]@icici. Please do the needful.
+1 photos
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Apr 25, 2020
Updated by Shanushub
Now the payment status is showing pending. I hope this will get resolved soon.
Apr 26, 2020
Updated by Shanushub
Now again on Bharatgas app it is showing payment status as Failure. So please kindly help me either to do the payment complete or please return my amount in my account.
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    Pravin Katake
    Apr 24, 2020
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    Bharath gas payment showing failure. But success in cc avenue. But still bharath gas payment status showing pending also i got a message that "your transaction has failed/aborted. You may try again now or your order will be automatically converted to cod (Cash on delivery)."
    Bharath gas order number : 5893 dated[protected]. Please help me on this request since delivery people will ask to pay.

    Sms: ccavenues has requested rs. 715.00 from you through upi. To authorize debit from your account please login to your upi app. To pay instantly click here http://bit.ly/2Qh8kh4
    Sms : rs 715.00 debited from a/c *1252 on 23-04-20 to vpa [protected]@icici (Upi ref

    Pls help for the same.
    Pravin
    [protected]
    CC Avenue customer support has been notified about the posted complaint.
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      A
      abhi091976
      Apr 22, 2020
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      amount debited but not credited to the vendor

      With reference to my application for admission for a particular university, the payment was made through ccavenue. On the payment page through credit card, it resulted in some error page, but the amount was debited on my card.

      While the amount was debited and ccavenue confirmed of having received the amount, but they did not transfer the same to the university nor they are able to provide us the proof that they have paid to...
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      abhishekspp
      Apr 21, 2020
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      Address: Hubli karnataka

      I have booked bharat gas lpg cylinder on 21/04/2020 and made online payment using upi. Amount ₹ 763.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site. Please check this from your end.
      CC Avenue customer support has been notified about the posted complaint.
      Apr 21, 2020
      Updated by abhishekspp
      amount got deducted but the transaction status in BHARAT GAS app is Failure. Please process the refund asap.
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        C
        chahatmittal
        Apr 21, 2020
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        I made a transaction of amount rs 2, 265.60 on https://india.resellerclub.com/ using your payment gateway through upi linked with my bank account on 21st april at 11:29 a. M but the money got deducted from my bank account and after seconds the payment page comes with a message that "payment gateway timed out" whereas money got deducted from my bank account then why timed out message was shown to me instead of successful payment. Here are the details for my transaction done: transaction id: s92330461 upi reference id:[protected]

        You are requested to check into the matter to see what happened with my transaction and refund my money back as soon as possible.
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          D
          Dmhadaye
          Apr 14, 2020
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          Address: Shree Sadguru Krupa ,Room No 311 , Adiwali Dhakali ,Kaka Dhaba , Kalyan East 421306

          I have booked bharat gas ipg cylinder on 14/04/2020 and made online payment icici debit card. Amount rs 717.86/- was deducted from my account but still it show payment status as pending on bharat cylinder booking site. Payment made theoughccavenue on pos is (Pailure) at utilitiescc txn ([protected]). Please resolve my problem. My booking no is 6798
          Refill id :- [protected]
          +1 photos
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            B
            Bijopb
            Apr 13, 2020
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            I have booked bharat gas lpg cylinder on 13/04/2020 and made online payment using ICICI Credit card. Amount ₹ 739.87 /- was deducted from my credit card but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue reference[protected] . I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
            +2 photos
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              S
              sheikha singh
              Apr 12, 2020
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              Address: Bathinda

              I have booked bharat gas lpg cylinder on 12/04/2020 and made online payment by sbi debit card. Amount 782.62 /- was deducted from my account but still it show payment status as pending on bharat cylinder booking site. Payment made theoughccavenue on pos is[protected] at utilitiescc txn (Protected). Please resolve my problem. My booking no. Is [protected]
              CC Avenue customer support has been notified about the posted complaint.
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                G
                Gurumoksha
                Apr 6, 2020
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                Address: 82, SRI GURU KRUPA , ASHWINI LAYOUT, MADAHALLI ROAD, OPPOSITE JSS COLLEGE, GUNDLUPET

                I applied online for booking of refil cylinder on 05.04.2020 at 6.15 a m and paid rs.763.82 through ccavenue. The payment was successfull and i got sms from bank informing that rs.763.82 had been debited to my account through net banking at 6.15 a m. Cc avenue mclick:1098157. But the same is not reflected on my account on bharat gas website. It shows : order date : 05.04.2020 order no, 1726. Payment status : failure.
                I have not received any email from ccavenue or bharat gas. Kindly help to clear the status of my order as soon as possible.
                Name of my distributor is : vijaya gas agencies, gundlupet
                CC Avenue customer support has been notified about the posted complaint.
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                  R
                  Rkshreya
                  from Patna, Bihar
                  Apr 5, 2020
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                  Sir/madam
                  I recharged my dishtv vc no. [protected] yesterday at about 21:01:48, my saving bank account is debited with rs 219/- but dishtv is still not recharged. Transaction no. Was not generated, it was showing some error. But saving bank account debited. Transaction no.in my statement is i-ccavenue[protected]. Kindly do the needful as recharge date of this vc is over yesterday.
                  Thanks and regards
                  Rakesh kumar
                  [protected]
                  +1 photos
                  CC Avenue customer support has been notified about the posted complaint.
                  Dear Rakesh,

                  Hope you are doing good.

                  Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                  Regards,
                  Online Team
                  DishTV
                  I have paid emi in My BAFL app through my debit card ...money was not paid and refund to my account ..plz sir refund to my account or paid to bajaj finance ..

                  sb account debited but dishtv vc no. 01516460037 not recharged - Comment #3672835 - Image #0
                  sb account debited but dishtv vc no. 01516460037 not recharged - Comment #3672835 - Image #1
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                    A
                    Abhineet Mittra
                    Mar 30, 2020
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                    I booked bharat gas lpg cylinder on 28/03/2020 and made online payment using upi ([protected]@icici) from phonepe app. Amount of inr 796.00 was deducted from my account and it showed payment status as failure on bharat gas cylinder booking app. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction got failed. Please issue me refund of inr 796.00 for the same to my bank account.
                    CC Avenue customer support has been notified about the posted complaint.
                    Paid 787.5rs for bharat gas booking through google pay.
                    [protected]@icici
                    UPI id :[protected]
                    google transaction id : CICAgKChjdjBQQ
                    29 Mar 2020. 4:36pm
                    Bharat gas agency has not received the money from you. Please refund the amount as soon as possible.

                    ccavenue - amount deducted from bank but lpg booking failed on bharat gas app - Comment #3670444 - Image #0
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                      K
                      Kiran Daryani
                      Mar 26, 2020
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                      Address: Thane, Maharashtra, 421501

                      I have made payment from avast free antivirus software is my lappy for resolving my issues in my laptop. However when i made payment it has been deducted from my bank account and is not showing anywhere in the software, i did not get activation code for my antivirus. Please resolve this issue, i need refund in my account since i did not get service which i paid for.
                      Pfb : transaction details in my banking app and is shown nowhere in software.

                      Inb/[protected]/ccavenue.com / charge/

                      Please resolve this asap
                      CC Avenue customer support has been notified about the posted complaint.
                      Hi, I made a payment of 826 via google pay the money is deducted but the status at bharatgas website shows failed and i paid the cash for delivery.

                      Please check the attached screenshots for payment proofs.

                      Mail: [protected]@gmail.com

                      Regards,
                      Chaitanya

                      avast free antivirus resolve issues - Comment #3671786 - Image #0
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                        Ashwani143j
                        Mar 24, 2020
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                        Hi,

                        I was booking tickets from indigo app on 23rd march 2020. The payment failed but amount of rs. 12880 had been deducted from my bank account. i have not received the refund. Please take necessary action.as I am in urgent need of my hard earned money

                        Order no. : - qnZxujdJVUSH34IZ
                        Ccavenue reference #:[protected]
                        Pay mode : debit card - rupay
                        Bank ref: [protected]
                        Refund amount: 12880
                        Order from: https://goindigo.in
                        +1 photos
                        CC Avenue customer support has been notified about the posted complaint.
                        Mar 26, 2020
                        Updated by Ashwani143j
                        Sir u said U processed money to my merchant that is indigo.. But they refused to accept and says that the money is with you n die to some technical issue they have not received n it is remain at your hand..
                        Apr 18, 2020
                        Updated by Ashwani143j
                        I got my refund thanks
                        On 30/03/2020, at 09:47 hours, I recharged my Tablet for Rs 555 (Jio) via CC Avenue Wallet. The amount has been deducted from my ICICI account but my tablet was not recharged.
                        Kindly reverse the transaction asap.
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                          Ashwani143j
                          Mar 24, 2020
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                          Sir i booked a air ticket on 23 of March using my rupay debit card
                          My money got deducted but ticket not generates . As money is not sent to service provider by you.. Cc avenue reference no is[protected] and the amount is rs 12880
                          Please refund my money as soon as possible.As I am in very urgent need of money.so I request to your self please take some action as soon as possible.no any customer care number is picking up phone.. Please do some thing and give my hard earned money back
                          +1 photos
                          CC Avenue customer support has been notified about the posted complaint.
                          Mar 27, 2020
                          Updated by Ashwani143j
                          What about refund.. You send me order reciept with amount.. But service provider do not give me any confirmation about my transaction.. Please refund as soon as possible
                          Apr 10, 2020
                          Updated by Ashwani143j
                          Sir u have send me refund confirmation that u ask bank to refund my money I 3 to 4 working days what it has been 10 days passed and still I did not get my money..and after that lastail I didn't get any mail about progress.. Please help me
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                            I
                            Imobi
                            Mar 16, 2020
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                            An amount of 809 was deducted on 16th march 2020 from my account paid through phonepay upi method for gas booking for bharath gas, however, the payment status is showing as failure.

                            Request to look into this as soon as possible, if needed please initiate the refund or please update the status accordingly.

                            I have attached the same here in the screenshot of the amount deducted and the one showing in the bharathgas portal.
                            +2 photos
                            CC Avenue customer support has been notified about the posted complaint.
                            Sir,
                            I Booked my cylinder and paid online through upi but still its showing status pending and money got deducted from my bank account. Its for bharat gas, we don't have gas in house. So kindly see it,
                            I have attached the payment proof in attachment.

                            amount deducted however payment status showing as failure| bharat gas - Comment #3670339 - Image #0
                            amount deducted however payment status showing as failure| bharat gas - Comment #3670339 - Image #1
                            Hi I’ve made a payment of 826 via upi (Google Pay) my money got deducted but the payment status at BharatGas shows failed. Please check on this.
                            Order# 96848
                            Email: [protected]@gmail.com
                            Regards,
                            Chaitanya Varma

                            amount deducted however payment status showing as failure| bharat gas - Comment #3670456 - Image #0
                            amount deducted however payment status showing as failure| bharat gas - Comment #3670456 - Image #1
                            The complaint status changed to resolved without proper resolution. Why?
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                              R
                              Ravi Laxminarayana
                              from Powai, Maharashtra
                              Mar 11, 2020
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                              Address: No.34/1,9th Main ,1st Cross, Nagendra Block,Bangalore-560050, 560050

                              I have paid rs. 16000/- to order resonance dlp complete pack jee adv. +main
                              Online test series through credit card on 6.3.2020. Later i received mail from [protected]@cc avenues.com informing your order is successful deal[protected] is successful and giving cc avenue reference no.[protected]. So far i have not furnished with material because of not receiving details of payment. So please resolve this and help me to get resonance dlp material.
                              Yours faithfully
                              Kushal sena r
                              CC Avenue customer support has been notified about the posted complaint.
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                                GoNiki
                                from Powai, Maharashtra
                                Mar 10, 2020
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                                Address: Bangalore, 560037

                                I have booked bharat gas lpg cylinder on 10/03/2020 and made online payment using UPI. Amount ₹ 807.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue and UPI Ref No is[protected] .. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                                +1 photos
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                                  RAJENDRAKUMAR SWAIN
                                  Mar 10, 2020
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                                  Address: Bangalore, Karnataka

                                  I performed a transaction in the indigo airline mobile app while booking my ticket. After the process, i got a pop message saying that the process was a failure and my ticket was not booked. However, the amount (25, 760rs) was deducted from my account and i received a mail from cc avenue saying the order has been successfully placed. I also contacted indigo airlines but they said that they did not get the money. So they are helpless at their end. I would want cc avenue to respond since mailed me saying that money was successfully transacted.
                                  Thank you
                                  +1 photos
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                                    RAJENDRAKUMAR SWAIN
                                    Mar 10, 2020
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                                    I performed a transaction in the indigo airline mobile app while booking my ticket. After the process, i got a pop message saying that the product was a failure and mu ticket wasn't booked. However, the amount (25, 760rs) was deducted from my account and i received a mail from cc avenue saying the order has been successfully placed. I also contacted indigo airlines but thay said that they did not get the money. So they are helpless at their end. I would want cc avenue to respond since mailed me saying that money was successfully transacted.
                                    Thank you
                                    +1 photos
                                    CC Avenue customer support has been notified about the posted complaint.
                                    Few minutes ago I booked Bharat Gas cylinder, but the status showing pending.

                                    money deducted but air ticket wasn't booked - Comment #3664716 - Image #0
                                    Amount 807.5 deducted from my account while booking bharatgas cylinder. But bharat gas app.shows payment pending. Upi transaction id:[protected]

                                    money deducted but air ticket wasn't booked - Comment #3667174 - Image #0
                                    money deducted but air ticket wasn't booked - Comment #3667174 - Image #1
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                                      RAJENDRAKUMAR SWAIN
                                      Mar 10, 2020
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                                      Address: Bangalore, Karnataka

                                      I performed a transaction in the indigo airline mobile app while booking my ticket. After the process, i got a pop up message saying that the process was a failure and my ticket was not booked. However, the amount (25, 760rs) was deducted from my account and i received a mail from cc avenue saying the order has been successfully placed. I also contacted indigo airlines but they said that they did not get the money. So they are helpless at their end. I would want cc avenue to respond since mailed me saying that money was successfully transacted.
                                      Thank you
                                      CC Avenue customer support has been notified about the posted complaint.
                                      I had paid for srmeee registration(entrance exam registration for srm University) and the payment got debited twice as first payment failed and I tried again using UPI on the same payment gateway. The payment has not returned toy account. Look into this.
                                      Date:[protected]

                                      air ticket wasn't booked but money deducted - Comment #3659712 - Image #0
                                      I used your payment gateway on Jeevansathi.com and
                                      I made a payment of INR 1508 via
                                      transaction ID: NET TXN: CC AVENUES[protected] SUB123 via
                                      YesBank Net Banking.
                                      Transaction date: 27 February, 2020 (between 7PM to 9:30PM)
                                      And my profile was not upgraded.

                                      I want a refund of the same. Please help

                                      Thank you
                                      Utkarsh Jain
                                      [protected]
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