CC Avenue Complaints & Reviews

I booked a lpg gas cylinder from ebharatgas.com through cc avenue using my rupay debit card. Amount of rs. 546.5 is deducted from my bank account. Initially but ebharatgas.com showed payment request under process but now it says payment failure. For the transaction the utilities cc ref is[protected]. Kindly look into the matter and resolve it as soon as possible....

I have booked bharat gas lpg cylinder on 29/08/2019 and made online payment using upi. Amount ₹ 554/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.

Dear sir,

This is in reference to aggregator id[protected], i have not made this payment. I got phone call from [protected] on dated 23rd augest saying that they will refund rs. 19000 in my a/c as they were not able to arrange interview for me. For refund they demanded rs. 10 to be paid from my ac. I believed that as they told me that they are from shine.com from where i took consultancy service on last feb. I paid rs 19000 for their service.

I made online payment for rs 10 and found rs. 15000 has been duducted from my saving a/c. Now my bank instructed me to contact you for this false transacion. Kindly arrange to refund my money.

Regards,
Subhamoy ghosh

I forwarded this message that i received after recharge in my mobile that given below...
"rs.230.00 was spent on your sbi card ending with 9428 at ccavenue utility mum on 24/08/19. Know more on the app: https://sbicard.com/mobile-app"

I had recharged for d2h dish tv but still not received by recipient.
Neither confirmation received from dish tv nor cc avenue utility mum.

I got an email on 17th august for a refund of a failed transaction done with videocond2h from ccavenue stating i will get a refund of rs 1621.80 which was deducted from my account but the transaction failed.
However i have not got the said amount in my account and it’s been 5 days. The said amount was actually deducted twice from my account. One of the transaction was successful while the other failed so i want the refund of my transaction...

Dear sir
On 17th august at 11:13 i made a transaction on website www.D2H.com for my videocond2h recharge of amount rs 1621.80 which was deducted from my canara bank atm but the videcond2h recharge didn’t happen.
My order number is[protected] and my ccavenue reference number is[protected].
Please help it almost 36 hours and i have made numerous complaints to videocon d2h customer care regarding this fraudulent transaction and they keep telling me to wait for another 36 hours. I have been regularly using ccavenue for my transaction but this time i feel cheated so please kindly help me out of this problem and help me see my channels as was promised by videocon d2h.

On 3rd august, 2019 i made payment to a company wiziq using my google pay upi. The payment was requested by ccavenues. Thereafter i did the payment and amount got debited rs 10, 000 from my bank account. However the transaction failed and wiziq didnit receive the amount for reasons like expiry date of card / minimum balance requirement. The company wiziq is asking me to make payment again. However, i have not received the amount debited rs 10000 from ccavenues for transaction failed. I want them to refund the amount at earliest. The transaction reference no is[protected].

Hopeless.

Made me pay twice sending me a failure email after first transaction and then forwarded it to godaddy.
Neither ccavenue nor godaddy is returning the money.

Fraud.

My email to ccavenue

Hi ccavenue

I ended up paying twice because of your email stating failure on first transaction.

Any email from a payment gateway, even if it is from email alias 'no-reply' is a formal information and cannot be assumed to be sent by mistake as per my understanding unlike what you said.

Kindly help me understand if you recieve a similar sms from your bank what would you assume? Was it sent by mistake.

I had a discussion with godaddy and they said they have successfully recieved the amount, but twice because of ccavenue's fault. They say cannot refund the amount due to their internal policies.

You bussiness gaints stay calm not taking responsibility of your mistakes.

I never expected a tech support personal to tell me - "email glti se chala jata hai/gya hoga"

I am a software engineer and i understand what and how the process works.

Request you to kindly highlight this you your management, or else i will have to take legal action options.

Response awaited
Regards
Ayush vipul
Contact no - [protected]

I have made a payment of rs. 708 to the internet service provider "om sai network" via paytm through cc avenue payment gateway on aug 02 2019 at 10:30 am. The money has been deducted from my side but the merchant is getting "payment awaited" message. The order id :[protected].

How long will it take to resolve this issue? Please let me know if you need any further details regarding this issue. Thank you in advance. I have had some bad experience previously with ccavenue hope you guys have improved in your service and help me with the current issue with full force.

Dear @ccavenue,
I made a payment through phonepe on a merchant site https://isha.sadhguru.org/in/en/donation for which the money deducted from my account but payment showing failed on the website. Phonepe is showing money is transferred to [protected]@icici. This was a payment of rupees 500/- for which Transaction ID is ICIddc388dfd6e34b72b2482b3a75ec867b, done on 25th july 2019 at 4:32pm.

Sir/madam,

I have done the repayment of loanfront apps using ccavenue gate way, my amount have been deducted but the payment was not reflected in loanfron apps finally i contact the concern loan front regarding in this issue they informed payment not received you contact ccavenue so kindly refund my amount i have attache the transaction copy and bank statement regarding the payment kindly sole thie issiu asap
Name : vinodh kumar m
Mobile :[protected]
Transaction date 13th july 2016

I have paid to kanoon.com using upi, and at the transaction was unsuccessful but the money was deducted from my bank account. I have waited for 24 hrs but the Haven't reflected back

Date - 21/07/3/2019
Order # - Question-255098
Website Url - www.kanoon.com
Amount - []
Status - Unsuccessful

This was my first experience with cc avenue.
[protected]

I am trying to take member ship in telangana party. For that they opened on portal http://www.trspartyonline.org. here i had filled application and paid amount. After deducting amount from account. Transaction status showed transaction failed. Like this 3 times happened. (02.07.19 2 transactions value of 100/- each and 03.07.19 1 transaction value of 30/-)
I immediately called to banks they told the transaction success from our end and check with merchant end.
Merchant (Cc avenue) side there is no reply from there end.
Yesterday transaction id from axis bank debit card; prn no. Ccagg2jmb698 for rs. 100/-
And today trs portal trasaction order no. Trs-do-116533 dated 03.07.19 google pay transaction idcicagkdq94czww. Rs 30.00

Bharath gas payment showing failure. But success in cc avenue. But still bharath gas payment status showing pending also i got a message that "your transaction has failed/aborted. You may try again now or your order will be automatically converted to cod (Cash on delivery)."
Bharath gas order number :38014 dated[protected]. Please help me on this request since delivery people will ask to pay.

I have Booked online lpg cylinder via dena bank rupay card.i made payment and it debited from bank but from bpcl amount ahown failure teansaction.My bpcl conusmer number is 1013432 I done payment 2nd july 1019 at 7 30 am. After i recd message that ur paument not successful done due transaction failire so ur payment concert in cod after 10 minutes i got message from dena bank that amt debited that is 609.00
kindly refund my money
Payment details attached

I have booked bharat gas lpg cylinder on 02/07/2017 (Order number 67215) and made online payment using paytm upi. Amount ₹ 628.50/- was deducted from my account and the payment was successful from paytm side. However, it is showing payment status as failure on bharat gas cylinder booking site. Payment made through ccavenue on [protected]@icici and the transaction id is[protected]. Although ccavenue confirmed having receipt of payment, i have received a payment failure confirmation from bharat gas site. I would appreciate if the amount would be refunded to my account as this transaction got fail.

My bharat gas consumer no is [protected].

Dear sir/madam

My a/c has been debited by Rs.699 INR while purchasing avast's cleanup service .Actually while in the mid of payment just after i entered the O.T.P the page showed that it is being redirected to the merchant site and the loop never ended and i closed the avast store window.
Now i have not got any activation code for the avast's cleanup service but my account is debited.So i request you to cancel the payment and refund the amount.
These are the transaction details:
POS: 27/06/2019 07:32 PM

There is a amount of RS 11050 which I paid through CC avenue to www.shop101.com. The provider is saying he didn't received the amount. And I haven't received my order. Can you please resolve the issue..
Order ID is #[protected]
From the name of Vandana bhagwani
Can you let me know what is the issue. And if hat can be done. When I'll receive my order. Reply as soon as possible.
Thankyou

Hello. My name is mohammed nayeem from hyderabad. recently some one call me and told me your credit limit is increse etc etc. She told me my adharcard details pan card details and my DOB and credit card last 4 digit. I think she is real becoz she told me all correct details. Then she send me OTP and ask me. I am telling OTP then sudden she transfer my amount to CCavenue. Immidetly i am going to cybercrime and complaint it. So please search him and refund my money otherwise i will tweet your official and stict action for your. I will send you some details. check it attactment and see down.
She calling me this number and told me she's name NEHA. [protected]
My Card credit card number. [protected].
Amount deduct 3 times
1. 5000
2. 2000
3. 900

Total 7900

I want my amount with in 5 days otherwise i will strict action for your's. My contact number [protected].

I ordered boat earphone from www.shopdealclue.com
I cancelled the product and the mode of payment was paytm, I talk to merchant through a conference call after requesting the ccavenue alot .
The seller said he is not having refund option and he will not able to refund the money .
I talk to ccavenue about this they said sorry we can't help you .
Kindly suggest what to do with these bloody hell merchants .
Where as ccavenue too is not favour customer .
#ccavenue leave the market.