Claimed

CC Avenue Complaints & Reviews

1
Last updated Apr 1, 2024
Complaints 837
Resolved
144
Unresolved
693
Quick Links
Statistics
Share
Contacts

File a complaint to CC Avenue

Having problems with CC Avenue?

File a complaint and get it resolved by CC Avenue customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
CC Avenue
Customer Service Contacts

CC Avenue Phone Numbers

Phone
+91 22 6742 5555
148
88
+91 22 2600 0816
42
22
+91 22 6692 0419
29
24

View more phone numbers

Fax
+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
reona sequeira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bharat gas online payment

Address:Dakshina Kannada, Karnataka, 575006

I have booked bharat gas lpg cylinder on 29/08/2019 and made online payment using upi. Amount ₹ 554/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subhamoy.ghosh
from Mumbai, Maharashtra
Report
Copy

transaction in saving a/c

Address:i do not know, New Delhi, Delhi, 110019

Dear sir,

This is in reference to aggregator id[protected], i have not made this payment. I got phone call from [protected] on dated 23rd augest saying that they will refund rs. 19000 in my a/c as they were not able to arrange interview for me. For refund they demanded rs. 10 to be paid from my ac. I believed that as they told me that they are from shine.com from where i took consultancy service on last feb. I paid rs 19000...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Narayan kamila
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge done 230 rupees but not success for dish tv recharge

Address:B116, Amrapalli modern society, Indore, Madhya Pradesh, 453556

I forwarded this message that i received after recharge in my mobile that given below...
"rs.230.00 was spent on your sbi card ending with 9428 at ccavenue utility mum on 24/08/19. Know more on the app: https://sbicard.com/mobile-app"

I had recharged for d2h dish tv but still not received by recipient.
Neither confirmation received from dish tv nor cc avenue utility mum....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishnu sharma sikkim
from Ranaghat, West Bengal
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not got in bank account

Address:Mumbai, Mumbai City, Maharashtra, 737101
Website:www.ccavenue.com

I got an email on 17th august for a refund of a failed transaction done with videocond2h from ccavenue stating i will get a refund of rs 1621.80 which was deducted from my account but the transaction failed.
However i have not got the said amount in my account and it’s been 5 days. The said amount was actually deducted twice from my account. One of the transaction was successful while the other failed so i want the refund of my transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bishnu sharma sikkim
from Ranaghat, West Bengal
Report
Copy

received transaction as successful but no recharge happened

Address:Below DPH road, 737101
Website:www.D2H.com

Dear sir
On 17th august at 11:13 i made a transaction on website www.D2H.com for my videocond2h recharge of amount rs 1621.80 which was deducted from my canara bank atm but the videcond2h recharge didn’t happen.
My order number is[protected] and my ccavenue reference number is[protected].
Please help it almost 36 hours and i have made numerous complaints to videocon d2h customer care regarding this fraudulent...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neha Agarwal
from Bengaluru, Karnataka
Report
Copy

amount debited but transaction failed

On 3rd august, 2019 i made payment to a company wiziq using my google pay upi. The payment was requested by ccavenues. Thereafter i did the payment and amount got debited rs 10, 000 from my bank account. However the transaction failed and wiziq didnit receive the amount for reasons like expiry date of card / minimum balance requirement. The company wiziq is asking me to make payment again. However, i have not received the amount debited rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ayush Vipul
from Mumbai, Maharashtra
Report
Copy

payme

Hopeless.

Made me pay twice sending me a failure email after first transaction and then forwarded it to godaddy.
Neither ccavenue nor godaddy is returning the money.

Fraud.

My email to ccavenue

Hi ccavenue

I ended up paying twice because of your email stating failure on first transaction.

Any email from a payment gateway, even if it is from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Piyush Bhangale
from Pune, Maharashtra
Report
Copy

payment method details

Address:Send 43/A3 Akshay Tej Apt Flat no 303,Parashar Jag Soc, Kharadi 4110q4, Pune, Maharashtra, 411014

I have made a payment of rs. 708 to the internet service provider "om sai network" via paytm through cc avenue payment gateway on aug 02 2019 at 10:30 am. The money has been deducted from my side but the merchant is getting "payment awaited" message. The order id :[protected].

How long will it take to resolve this issue? Please let me know if you need any further details regarding this issue. Thank you in advance. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Dear @ccavenue,
I made a payment through phonepe on a merchant site https://isha.sadhguru.org/in/en/donation for which the money deducted from my account but payment showing failed on the website. Phonepe is showing money is transferred to ccavenues@icici. This was a payment of rupees 500/- for which Transaction ID is ICIddc388dfd6e34b72b2482b3a75ec867b, done on 25th july 2019 at 4:32pm....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinodhkumar m
from Bengaluru, Karnataka
Report
Copy

repayment issue

Address:560024

Sir/madam,

I have done the repayment of loanfront apps using ccavenue gate way, my amount have been deducted but the payment was not reflected in loanfron apps finally i contact the concern loan front regarding in this issue they informed payment not received you contact ccavenue so kindly refund my amount i have attache the transaction copy and bank statement regarding the payment kindly sole thie issiu asap
Name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shubhranka varma
from Mumbai, Maharashtra
Report
Copy

refund of transaction failure

Address:Jabalpur, Madhya Pradesh

I have paid to kanoon.com using upi, and at the transaction was unsuccessful but the money was deducted from my bank account. I have waited for 24 hrs but the Haven't reflected back

Date - 21/07/3/2019
Order # - Question-255098
Website Url - www.kanoon.com
Amount - []
Status - Unsuccessful

This was my first experience with cc avenue.
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santhosh kumari samala
from Hyderabad, Telangana
Report
Copy

payment got deducted and transaction failed

Address:1-14, Konapuram, M Thurkapalli, 508115

I am trying to take member ship in telangana party. For that they opened on portal http://www.trspartyonline.org. here i had filled application and paid amount. After deducting amount from account. Transaction status showed transaction failed. Like this 3 times happened. (02.07.19 2 transactions value of 100/- each and 03.07.19 1 transaction value of 30/-)
I immediately called to banks they told the transaction success from our end...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
noormohamedj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bharath gas payment showing failure. but success in cc avenue. bharath gas order number :38014 dated 02-07-2019

Bharath gas payment showing failure. But success in cc avenue. But still bharath gas payment status showing pending also i got a message that "your transaction has failed/aborted. You may try again now or your order will be automatically converted to cod (Cash on delivery)."
Bharath gas order number :38014 dated[protected]. Please help me on this request since delivery people will ask to pay....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pritam_1978
from Bengaluru, Karnataka
Report
Copy

bharat gas booking shown failure

I have Booked online lpg cylinder via dena bank rupay card.i made payment and it debited from bank but from bpcl amount ahown failure teansaction.My bpcl conusmer number is 1013432 I done payment 2nd july 1019 at 7 30 am. After i recd message that ur paument not successful done due transaction failire so ur payment concert in cod after 10 minutes i got message from dena bank that amt debited that is 609.00
kindly refund my money br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gbansa
from Mumbai, Maharashtra
Report
Copy

bharat gas online upi payment failure

I have booked bharat gas lpg cylinder on 02/07/2017 (Order number 67215) and made online payment using paytm upi. Amount ₹ 628.50/- was deducted from my account and the payment was successful from paytm side. However, it is showing payment status as failure on bharat gas cylinder booking site. Payment made through ccavenue on ccavenues@icici and the transaction id is[protected]. Although ccavenue confirmed having receipt of payment, i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayankpunj
from Hyderabad, Telangana
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted but licence not purchased

Address:H.no :6-1-23,, Bhagya Laxmi colony, Hyderabad, Andhra Pradesh, 500089

Dear sir/madam

My a/c has been debited by Rs.699 INR while purchasing avast's cleanup service .Actually while in the mid of payment just after i entered the O.T.P the page showed that it is being redirected to the merchant site and the loop never ended and i closed the avast store window.
Now i have not got any activation code for the avast's cleanup service but my account is debited.So i request you to cancel the payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vansbhagwani
from Bikaner, Rajasthan
Report
Copy

issue for the payment not reflecting

Address:Flat f1, plot no. E -120, Sadhabhar block, Pawan sukh Marg,ram path,shyam nagar,jaipur, Jaipur, Rajasthan, 302019

There is a amount of RS 11050 which I paid through CC avenue to www.shop101.com. The provider is saying he didn't received the amount. And I haven't received my order. Can you please resolve the issue..
Order ID is #[protected]
From the name of Vandana bhagwani
Can you let me know what is the issue. And if hat can be done. When I'll receive my order. Reply as soon as possible.
Thankyou...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nammu65
from Mumbai, Maharashtra
Report
Copy

credit card fraud transaction to ccavenue

Address:Map of Level 2, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai - 400054,, INDIA., Santacruz West, Mumbai, Maharashtra 400054, 500064

Hello. My name is mohammed nayeem from hyderabad. recently some one call me and told me your credit limit is increse etc etc. She told me my adharcard details pan card details and my DOB and credit card last 4 digit. I think she is real becoz she told me all correct details. Then she send me OTP and ask me. I am telling OTP then sudden she transfer my amount to CCavenue. Immidetly i am going to cybercrime and complaint it. So please search...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R Joshi Bro
from Mumbai, Maharashtra
Report
Copy

www.shopdealclue.com

Address:Chittorgarh, Rajasthan, 312001

I ordered boat earphone from www.shopdealclue.com
I cancelled the product and the mode of payment was paytm, I talk to merchant through a conference call after requesting the ccavenue alot .
The seller said he is not having refund option and he will not able to refund the money .
I talk to ccavenue about this they said sorry we can't help you .
Kindly suggest what to do with these bloody hell merchants .
Where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parthiban ganesh
from Chennai, Tamil Nadu
Report
Copy

report a fraud transaction from other bank credit card

Address:no 65 valluvar kudieruppu, nungambakkam, chennai-600034 ph:9941315867, 600034

Hi sir/madam

my name is ganesh 12/06/2019 i have recieved one call this call from bank fraud. cc avenue app through they cheated me and made money.five thousand five rupees three times they cheated me.total amount 15000 rs cheated me.so kindly request you see i attached my statement you have information about that person.please share me.i urge to help me with that money.my sbl credit card number 461119xxxxxxxxxx6072.below...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy