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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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+91 22 6742 5555
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Mumbai
Mumbai City District
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400054

CC Avenue reviews & complaints page 3

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R
Rohit रोहित कुमार singh सिंह
Aug 22, 2022
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Steam product not purchased even after money deducted by cc avenue by paytm wallet

Address:Peenya Bengaluru laggere

Hey i have recently tried to purchase a product from steam through paytm wallet which happens to be deducted money from wallet but product not delivered. Steam has verified has it failed transaction but through paytm wallet my money got deducted.
Transaction ID:[protected]
Payment Method: Prepaid Wallet (Domestic)
Platform Name: steam...
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I have done a transaction of 1000rs through my debit card on mobikwik through your payment gateway but my transaction was cancelled and my money got deducted from my bank account and I have not received the refund.
Bank Refference Number
S95387301
Transaction I'd
[protected]
Kindly solve this problem..
Thank you.....
+1 photos
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S
Swati Sagar
Aug 20, 2022
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Order is awaited

My order no.is NIOERP[protected] and Payment Reference no. is[protected] as given in photo that i have attached below.
In my case money is not debited but transaction was successful and it is showing order is awaited but Merchant did not received till yet.
Kindly resolve this issue as soon as possible...
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S
Swati Sagar
Aug 20, 2022
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Payment not received by Merchant

My order no.is NIOERP[protected] and Payment Reference no. is[protected] as given in photo that i have attached below.
In my case money is not debited but transaction was successful and it is showing order is awaited but Merchant did not received till yet.
Kindly resolve this issue as soon as possible...
+1 photos
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T
Tushar_03
Aug 13, 2022
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Order Awaiting payment

I made a payment for my Admission as today was the last date. The page shows order awaited. Please resolve the issue asap....
+1 photos
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T
Tejal Mehra
from Jaipur, Rajasthan
Aug 13, 2022
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Amount debited but didn't receive order id

I made a payment of RS 17348 to IMS Learning Resources on 8th August 2022 using phone pe app through CC avenue and the payment was successful and money got debited from my account. However i didn't receive any order id and receipt regarding the payment status. It has been so many days the merchant is asking me about the order id and CC avenue is not giving any response.
Please resolve this issue as soon as possible....
+1 photos
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S
Sumabg72
Aug 5, 2022
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Kindly refund my 3,500 INR

I had paid 3500 INR towards Bhuta Shuddhi program at Isha Yoga Center hebbal, Bangalore
Till now it is not received by the Isha yoga center
Kindly refund my money...
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Hi Team,

Amount deducted from bank and debit to ccAvenue but after successfully transaction when it's going back to air Asia merchant page its show transaction error encountered.
Attaching proof for your references .

An amount of INR 41, 942.00 Debited to Ac XXXXXXXXXXX5750 on 04-AUG-2022 23:35:35 on account of NET TXN: CCAVENUES[protected] CCAVENUES ....
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J
Junho Bae
Jul 27, 2022
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I'd like to inquire about duplicate payment

I received "Transaction Successful" emails that $184.5 was paid 4 times for the same transaction

The payment has already been completed with the payment below.

Order No 8360-EXTCONFERENCE229075
CCAvenue Reference[protected]
Order Date25/07/2022 16:46:28

However, over time, the following four duplicate payments were made.

I want to cancel them

(1)br...
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P
Prey Naik
Jul 12, 2022
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Your order is awaited

I was booking a flight with qatar airways with visa debit.
The money is not deducted the screen says your order is awaited.
Your payment reference is this...

Help me...
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J
jazzby jazzby
Jul 10, 2022
Jul 14, 2023
This thread was updated on Jul 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but order is still Awaited

On 8th of July, 2022 I purchased something from CATKing website through your payment gateway. After the money was debited from my account I was just left with the message "Order awaited".
What should I do? As time is a constraint for the product I purchased and it's really distressing.
I need you to get my order cleared.

#84199_22070811 is order no.
AND
#[protected] is the payment reference no....
+1 photos
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I did payment for AFCAT (2) 2022 cycle via BHIM upi PAYTM . The amount was debited from my account at 01:17 PM, 30 June 2022.
twice but the payment status did not confirmed .
The amount was successfully deducted .
Kindly refund me my money back.
The payment receipt has been attached with the complaint....
+1 photos
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N
nandankr
Jun 24, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but didn't receive confirmation from merchant Website

Hi, I have made payment through CC Avenue to a merchant Website.

The payment was successful but before it could get redirected to merchant Website for further confirmation, my internet was gone so couldn't get ahead.

My money was deducted but I couldn't get confirmation from merchant Website.

Please look into this as soon as possible....
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G
Ganeshselvaraj
from Sivakasi, Tamil Nadu
Jun 23, 2022
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My course fees was not paid

I payed my fees of Rs.17, 500 using my RUBPAY debit card via CCAvenue, the money got deducted from my account, but it still was not paid with showing some numbers is awaited

Please resolve this problem...
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K
Keyue
from Ahmedabad, Gujarat
Jun 14, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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CCAvenue Payment Regarding

Address:Good luck barrel market, Chandola, Ahmedabad - 380028, Gujarat (India)
Website:www.froods.in

I paid for froods on froods.com using Paytm with ccavnue
the patyment was for Rs 3501.00 on 10 feb 2022 or order number is ORD[protected].
However, when the amount was deducted from my bank avenue it finally took 7 days to claim that they got it.
However when the merchant's website is contacted the merchant claims that we have not received any payment through CCAvenue.
Below is a detail of the payment sent...
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P
punitpolyfab pvt ltd
Jun 11, 2022
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Payment not credited to merchant and require refund in account

Address:ahmedabad

Payment receipt & not updated on amc site

we have not received receipt of payment made for durga cotton mill - property tax paid online on AMC site for customer no :- [protected]O

Dear,

Thank you for your order from https://ahmedabadcity.gov.in

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as...
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M
mahastagram
Jun 7, 2022
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Money get deducted from bank but payment failed

On 7/6/2022, while payment to mobikwik from indusind bank debit card, money get deducted from bank account but payment failed from your end....
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K
k surendar
Jun 2, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Amount deducted 14k+14k+10k but the receivers not received

Address:[email protected]
Website:Ccavenue

Hi ccavenue paent gateway team, ..

I transferred 14k+14k+10k to third party through payment gateway portal. I got error encountered error and the money deducted from account and the third party not received the amount.

I put a complaint against this to cyber crime by looting my money.

Now i have 2000 rupees only in my account. The transaction happend midnight 2nd june 2022. Still i didnt get...
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T
Timothy@244
from Punalur, Kerala
May 30, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Your order# is awaited

Website:Consumer complaints

I was ordering a Casio g shock from swiss time house i payed 10000 then they showing you order is awaited wat is this plss help me to resolve it plss my 10000 pls resolve it...
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D
dcomplainer
from Chennai, Tamil Nadu
May 25, 2022
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Payment status awaited. No confirmation received

Submitted a payment using HDFC bank debit card to the merchant Chennai Sai Sankara. Seeing the message Order # 109349 is awaited. But no confirmation received from the merchant....
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