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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
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693
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CC Avenue Phone Numbers

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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 6692 0419
29
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+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 31

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C
ChitraA
from Bengaluru, Karnataka
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fraudulent transaction from my credit card

Dear sir,

Today ie on 7th april between 6 pm to 6:30 pm, below two fraudulent transactions have been done on my credit card and i would like to request you to kindly revert them as i have not received any service.

07/04/2018 recharge ccavenue mumbai in 9, 999

I received a call from below numbers, claiming they are sbi card authorized personnel and you are one of the reward point partner for sbi...
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Address:Bangalore, Karnataka, 560040
Website:www.liveinstyle.com

Hello there, this is suhas suresh. I had booked ipl tickets for rcb vs dd match from liveinstyle.com website. After the payment of rs. 7090 was made successfully through ccavenues, the amount got deducted from my bank account. But when i went to the merchant site (Liveinstyle.com) to check the order placed, it is showing that no orders have been placed yet. I have attached the screenshot of the transaction. Please help me
Email id:...
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T
tiya2403
from Jasidih, Jharkhand
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cancel fraud transaction

Address:East Singhbhum, Jharkhand, 831011
Website:www.consumercomplaints.com

Subject: cancel fraud transaction.

I want to register a conplain against a fraudster who cleverly made a transfer of amount of rs 9999+9999 two times from my sbi credit card on 30 th march 2018. The description showing recharge ccavenue. My credit card no is [protected]
(Sanjay sen)
Irequest you to please look into this matter as soon as possible and kindly cancel this transaction and refund the the mony...
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O
ombala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gas booking payment shown failure

Address:Mumbai City, Maharashtra, 400022

I booked a lpg cylinder online and paid through my canara bank debit card. During the last stage of my transaction screen displayed session expired but money was deducted from my account later on. Again i logged into ebharatgas.com to check the payment status but the website shows me payment status as pending. I want either my money back or the payment status to be showing failure. My lpg cylinder number is 8436 and cc transaction id is [protected]...
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S
Shibnath Roy
from Durg, Chhattisgarh
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amount deducted twice.

Address:Kolkata, West Bengal, 700099

I made a purchase on GODADDY.COM for a domain and hosting. I was paying through my Debit Card. The first time the transaction showed it failed. So, I tried again. When I tried again, it succeeded the second time. I received a message from my bank that Rs. 6560 deducted from my account. After sometime I receive another message that another Rs. 6560 deducted from my account. I contacted the godaddy team and they were of no help. They told me...
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R
RiTe Sh
from Anandnagar, Uttar Pradesh
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issue regarding my payment transaction

Address:New Delhi, Delhi, 110086
Website:www.dcrust.ac.in

Hello, i have paid my university exam fees inr. 3541.30 yesterday using visa debit card and payment has been done through ccavenue. I got a mail from ccavenue that your transaction is successful but the payment is not recieved by the reciever.
So please help me.
My order no. K9y000268
Cc avenue reference no.[protected]
Please inform me as soon as possible....
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S
Sup bru
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fraud transaction

A fraud transaction 40 k has been made on my credit card without my consent on mar9th by a caller which said she was from citibank bank... She already had all my details.. I have asked bank to revert and also have filed fir but of no use. I have tried calling at that number but of no use. Can you please help me out here. Is there any email address where i can post my complaint....
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I have done the transaction of Rs10000/- on 05-Feb-2018 into my 'The mobile Wallet' app, using my Citibank credit card, transaction was failed but amount was debited from my credit card, when I have called 'The mobile wallet' customer support team has replied that they have not received money and I need to contact bank.
I have called the bank and asked the transaction status, they have replied that transaction was the success and if...
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T
Tiger65
from Hapur, Uttar Pradesh
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regarding payment refund

Today i booked a lpg cylinder online and paid through my sbi debit card. During the last stage of my transaction screen displayed session expired but money was deducted from my account later on. Again i logged into ebharatgas.com to check the payment status but the website shows me payment status as pending. I want either my money back or the payment status to be showing successful. My lpg cylinder number is 115594 and cc transaction id is...
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P
premchand448
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ccavenue payment status

I have paid bill of 1414.82 rupees to"myaccount. Intechonline.net" to my user id "premchand448" on 1st march 2018 time 09:16:59 ist and this amount already has been deducted from bank account and bill is not reflecting as paid.

Transaction id: avenuesflat[protected]

I have attached the screenshot of my bank debited details.

Thanks!

Regards,
Prem chand parit
[protected]...
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Address:New Delhi, Delhi, 110092
Website:CCAvenues

Hi,

I ordered a cake for my parents anniversary on 1th february 2017. The payment was failed by the payment gateway for ccavenues but the amount was deducted from my bank account. Can you please trace where the funds are and when i can receive a refund for the same please.

Payment narration:[protected]ccauniquepastryshopc
Payment reference:[protected]
Amount: rs 700

Thanksbr...
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M
manoranjani kironmayi
from Bengaluru, Karnataka
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avast software product transaction cancelled but amount charged of 1799

Website:Avast

While purchasing avast secureline software on ccavenue opened and i selected sbi debit card option and paid 1799 but it suddenly showed transaction failed but when i checked my mobile 1799 was charged my transaction id is
Ccamoto txn#[protected]. I want my money back asap. I lost a lot a money and i want refund asap.1799 is the amount i want refund asap....
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V
varun1687
from Gajraula, Uttar Pradesh
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my amount deducted in online payment but payment not done

I have make a payment to godaddy for my domain renewal when i make the payment it shows payment cant be processed this time and i try again same thing happens and after 2-3 min i got 2 messages with amount deducted from my account twise.

On 7 feb 2018

Now my domain not renew and my amount also deducted 2 times.

Please suggest

Thanks

Varun...
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K
Kiranmai21
from Hyderabad, Telangana
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bharat gas cylinder booking payment

Address:Hyderabad, Andhra Pradesh, 500070
Website:ebharatgas.com/ebharat/forHome/BharatgasForHome.html

I have booked bharat gas lpg cylinder on 2/2/2018 8:40 pm and made online payment using icici debit card. Amount ₹ 781.50/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through ccavenue transaction no. Vin/bpcl /[protected]/0. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed....
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D
DrRanjeet Singh
from Meerut, Uttar Pradesh
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payment deducted from my paytm but not received by service provider

Address:Lucknow, Uttar Pradesh, 226007

I place order for book genetic materia medica to predictive homoeopathy. But when i contact there they said that order is not sucess and he did not get any amount.
Detail given below

Predictive homoeopathy
Dear dr. Ranjeet singh,

Thank you for your order from http://182.50.151.53

For your convenience, we have included a copy of your order below. The charge will appear on your credit...
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S
Sumalini91
from Chennai, Tamil Nadu
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amount debited but not delivered to the merchant

I tried booking ticket (Re.1470/-) with hebron transports via cc avenue using my debit card. The amount was debited. I called hebron to confirm. They claim the they did not receive amount and hence ticket wasn't confirmed.
Order#: ht[protected]
Ccavenue reference #:[protected]
Order date: 20/01/2018 21:32:39

Tried lodging complaint in cc avenue but no response...
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K
kk9999
from Kanpur, Uttar Pradesh
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money refund

Address:122505

Sir rosesandgifts is only fake company.my order not deliver.and not any response.my reference pay no.[protected].plz my money is refund.this company does not gave any respond to me.i place my order and they send me a recipent .but my order does not reach at my address then i call at compliant/inquiry no. [protected].but this no. is wrong on site.then i contact live chat at roseandgift.com they give me new no. to inquiry [protected].but after...
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P
Prathik Kumar P
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my bank account but not reflected to the customer

Address:Hyderabad, Andhra Pradesh, 500044
Website:www.ccavenue.com

I was filling a form for TAPMI college and clicked on payment option, entered all the details and proceeded. the amount got deducted and the page showed error. the application was not submitted to the institute so I had to repay the amount again. The first transaction of 1770 rupees is deducted and there is no trace of it. I am still waiting for the response, I have mailed them. when I look for the order number in that CCAvenue website it...
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P
pushpal das
from Delhi, Delhi
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reimburse my money while recharging my dish tv

It is to bring your notice that on 26.12.2016 & 28.12.2016 i recharged twice for ₹1095 recharge of dish tv. But unfortunately, both the transaction was failed between the cc avenue payment gateway, the screen became blank. Money was deducted from sbi, bank side but was not paid to dish tv. Further, it is to be mentioned that only on transaction was credited by bank on 30.12.2016. But another transaction of rs. 1095/- is still pending. First...
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R
Ranjitha Ranjan
from Bengaluru, Karnataka
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ccavenue payment deducted from bank but not sent to service provider

Website:CCAvenue Payment gateway

I made a payment for gift pack at archiesonline.com using netbanking with ccavenue. The patyment was for rs.749, 29th december 2017 at 9:11am. The amount is deducted from my bank account. However, the archiesonline keeps my order status as payment pending. Below is the mail send by archiesonline.com clarifying about not receiving the amount of rs.749 from ccavenue, and hence i had to make another order via another payment option.
br...
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