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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
Complaints 838
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144
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CC Avenue reviews & complaints page 31

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D
dheerajnani
from Chennai, Tamil Nadu
May 4, 2018
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I have booked bharat gas lpg cylinder on 03/05/2018 a and made online payment using hdfc debit card on 04/05/18. Amount ₹ 664.82/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through[protected]ccabharatpetroleumco and transaction no.[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
CC Avenue customer support has been notified about the posted complaint.
Sir 2baaar fess ki payment Ho gai .2800 return my funds
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    G
    Gunjun
    from Bhubaneshwar, Odisha
    Apr 27, 2018
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    Address: Mumbai City, Maharashtra

    I paid rs 927 through internet banking (Bank of india) to cesu, bhubaneswar for payment of electric bill on date 26.04.2018 with cc avenue gateway. The said amount deducted from my bank of india account vide reference stubp[protected] on date 26.04.2018. But payment has not been received by cesu. The amount is out standing against me and to be paid by 28 th april/2018 with penalty. Please take the matter in top priority basis.
    CC Avenue customer support has been notified about the posted complaint.
    Made transaction to steam
    Order number[protected]
    Money deducted but steam said failed transaction
    Date 11 may 2018
    Please refund asap
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      K
      karthik nani
      from Hyderabad, Telangana
      Apr 20, 2018
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      Address: Hyderabad, Andhra Pradesh, 500038

      I tried purchasing a deal on little app amount deducted from my account but i didn't get the deal and the transaction was made through ccamoto i have even the transaction reference number txn#[protected] here is the reference number i want my refund back please credit my amount back to my account, and i have made this transaction on 19th april so please check about it and resolve my problem as soon as possible.
      CC Avenue customer support has been notified about the posted complaint.
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        M
        mbrbhat
        from Sankeshwar, Karnataka
        Apr 17, 2018
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        Address: Dakshina Kannada, Karnataka, 575003

        An amount of rs 9999 and again an amount of rs 9999 was deducted from the credit card for which i have not given any order and fraudulently receiving an assurance that i would be reimbursed the amount after getting a courier the amounts were deducted on 10th april and 11th april after receiving the courier when i tried to contact the mobile number from which received call representing to be from cc avenue it was switched off i would like a refund from the company along with damages for loss of my goodwill
        CC Avenue customer support has been notified about the posted complaint.
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          A
          Atul05
          from Delhi, Delhi
          Apr 16, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: www.idealstock.in/index.php

          I made a payment for stock advice service at http://www.idealstock.in.
          I made a payment of Rs. 11800/ from Paytm and it was deducted from my account but they said they didn't received.
          Further I made another transaction from my debit card again it was deducted and didn't get success.
          Third time it got success.
          So I expect a refund of Rs. 23600/ and it has been more than 10 days, please help me out.
          I provide you details of order no and CCAvenue reference number.
          Order no :[protected], CCAvenue ref :[protected]
          Order no :[protected], CCAvenue ref :[protected]

          Please let me know if any other details required from my side.

          Thanks & Regards,
          Atul
          CC Avenue customer support has been notified about the posted complaint.
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            P
            Pushpa Chavan
            from Delhi, Delhi
            Apr 10, 2018
            Resolved
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            Resolved

            Address: Dharwad, Karnataka, 580002

            Sir,

            On 6 april 2018 at 20:49, i tried booking a flight ticket from yatra.com but unfortunately i ended up getting ticket amount of ₹4779 deducted from my account and my booking was failed. Other than my bank statement i didnt receive any information about bookings and when i contacted customer care service of yatra app they said they havent received amount.
            So kindly see through problem and refund my money asap.
            I am hereby attaching the screen shot of bank statement.

            Thankyou
            Aug 8, 2021
            Complaint marked as Resolved 
            CC Avenue customer support has been notified about the posted complaint.
            Dear Customer,

            Regret the inconvenience caused.

            Kindly share your registered e mail address for us to investigate and assist you further.

            Regards,
            Yatra Care !
            Dear Customer,

            Regret the inconvenience caused.

            Kindly share your registered e mail address for us to investigate and assist you further.

            Regards,
            Yatra Care !
            Dear Customer,

            Regret the inconvenience caused.

            Kindly share your registered e mail address for us to investigate and assist you further.

            Regards,
            Yatra Care !
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              C
              ChitraA
              from Bengaluru, Karnataka
              Apr 7, 2018
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              Dear sir,

              Today ie on 7th april between 6 pm to 6:30 pm, below two fraudulent transactions have been done on my credit card and i would like to request you to kindly revert them as i have not received any service.

              07/04/2018 recharge ccavenue mumbai in 9, 999

              I received a call from below numbers, claiming they are sbi card authorized personnel and you are one of the reward point partner for sbi and they would like to transfer the reward points from my old card to new card.

              [protected]
              [protected]

              Request you to kindly address this urgently. I can provide more details if needed.

              This transaction is done fraudulently using my credit card number which is sbi credit card : [protected]
              CC Avenue customer support has been notified about the posted complaint.
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                S
                Suhas Suresh
                from Yellapur, Karnataka
                Apr 4, 2018
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                Address: Bangalore, Karnataka, 560040
                Website: www.liveinstyle.com

                Hello there, this is suhas suresh. I had booked ipl tickets for rcb vs dd match from liveinstyle.com website. After the payment of rs. 7090 was made successfully through ccavenues, the amount got deducted from my bank account. But when i went to the merchant site (Liveinstyle.com) to check the order placed, it is showing that no orders have been placed yet. I have attached the screenshot of the transaction. Please help me
                Email id: [protected]@gmail.com
                CC Avenue customer support has been notified about the posted complaint.
                Some one charge 9989/- Indian rupees from my SBI credit card by fraud call. Can you cancel this transaction or refund my amount
                9989/-
                04/04/2018
                4.09 pm Indian time

                Regards
                Himanshu
                Some one charge 9999/- Indian rupees from my SBI credit card by fraud call. Can you cancel this transaction or refund my amount
                9999/-
                17/03/2018
                (AVENUES*RECHARGE CCAVE MUMBAI IND)
                4.09 pm Indian time

                Regards
                Gaurav Shukla
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                  T
                  tiya2403
                  from Jasidih, Jharkhand
                  Apr 1, 2018
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                  Address: East Singhbhum, Jharkhand, 831011
                  Website: www.consumercomplaints.com

                  Subject: cancel fraud transaction.

                  I want to register a conplain against a fraudster who cleverly made a transfer of amount of rs 9999+9999 two times from my sbi credit card on 30 th march 2018. The description showing recharge ccavenue. My credit card no is [protected]
                  (Sanjay sen)
                  Irequest you to please look into this matter as soon as possible and kindly cancel this transaction and refund the the mony in my card.
                  Regards
                  Sanjay sen
                  Mob - +91 [protected]
                  [protected]@gmail.com
                  CC Avenue customer support has been notified about the posted complaint.
                  Dear Customer, We would like to update you that, we have sent the communication at your registered mail id on 1st April 2018 with regard to the concern raised by you. Please call SBI Card helpline for further assistance.
                  A fraudster Asha Mishra or Astha Mishra cleverly made a transfer of amount of Rs. 9, 999 two times (Rs. 9, 999 + 9, 999) from SBI Card today the 2nd April 2018 at Recharge ccavenue. The card holder's name is Francis A. S. Chipem.
                  Kindly please look into this matter and cancel the transactions and refund to the card.
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                    O
                    ombala
                    from Mumbai, Maharashtra
                    Mar 30, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400022

                    I booked a lpg cylinder online and paid through my canara bank debit card. During the last stage of my transaction screen displayed session expired but money was deducted from my account later on. Again i logged into ebharatgas.com to check the payment status but the website shows me payment status as pending. I want either my money back or the payment status to be showing failure. My lpg cylinder number is 8436 and cc transaction id is [protected]
                    Apr 3, 2018
                    Complaint marked as Resolved 
                    Thanks for refund money
                    CC Avenue customer support has been notified about the posted complaint.
                    Thanks for refund money
                    I booked a LPG cylinder online and paid through my SBI bank debit card. During the last stage of my transaction screen displayed session expired but money was deducted from my account latter on. Again i logged in to ebhart gas. com to check the payment status as pending Iwant either my money back or the payment status to be showing failure my LPG cylinder order number 26433 and transaction ID is [protected ]
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                      S
                      Shibnath Roy
                      from Durg, Chhattisgarh
                      Mar 27, 2018
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                      Address: Kolkata, West Bengal, 700099

                      I made a purchase on GODADDY.COM for a domain and hosting. I was paying through my Debit Card. The first time the transaction showed it failed. So, I tried again. When I tried again, it succeeded the second time. I received a message from my bank that Rs. 6560 deducted from my account. After sometime I receive another message that another Rs. 6560 deducted from my account. I contacted the godaddy team and they were of no help. They told me to contact CCAVENUE. I sent mail to CCAVENUE regarding this and they replied they have only received one payment and they have forwarded it to GODADDY but I have lost Rs. 6560 extra from my account.

                      Amount deduction proof in screenshot image of the mobile SMS.
                      CC Avenue customer support has been notified about the posted complaint.
                      I have ordered an raspberry pi zero w kit in thingbits.net they already told me to order is delivered within 5 to 6 working days but still product is not delivered (ordered in[protected]. please help me sir
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                        R
                        RiTe Sh
                        from Anandnagar, Uttar Pradesh
                        Mar 23, 2018
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                        Address: New Delhi, Delhi, 110086
                        Website: www.dcrust.ac.in

                        Hello, i have paid my university exam fees inr. 3541.30 yesterday using visa debit card and payment has been done through ccavenue. I got a mail from ccavenue that your transaction is successful but the payment is not recieved by the reciever.
                        So please help me.
                        My order no. K9y000268
                        Cc avenue reference no.[protected]
                        Please inform me as soon as possible.
                        CC Avenue customer support has been notified about the posted complaint.
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                          S
                          Sup bru
                          Mar 23, 2018
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                          A fraud transaction 40 k has been made on my credit card without my consent on mar9th by a caller which said she was from citibank bank... She already had all my details.. I have asked bank to revert and also have filed fir but of no use. I have tried calling at that number but of no use. Can you please help me out here. Is there any email address where i can post my complaint.
                          CC Avenue customer support has been notified about the posted complaint.
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                            R
                            Ramu Vb
                            Mar 8, 2018
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                            I have done the transaction of Rs10000/- on 05-Feb-2018 into my 'The mobile Wallet' app, using my Citibank credit card, transaction was failed but amount was debited from my credit card, when I have called 'The mobile wallet' customer support team has replied that they have not received money and I need to contact bank.
                            I have called the bank and asked the transaction status, they have replied that transaction was the success and if I want they will raise a dispute, then I asked them to raise a dispute. Amount reverted and settled on 12-Feb-2018. But on 20-Feb-2018, my mobile wallet has blocked my account. When I checked with them they replied that they have received mail from CCAvenue to block my account.

                            I have mailed a couple of times to CCAvenue they have not responded.

                            Attached the screenshot received from 'The Mobile Wallet' that they have received mail from CCAvenue to block my mobile wallet account.

                            what is the authority did CCAvenue has for asking to block my wallet account?

                            My mobile wallet account number is [protected].
                            CC Avenue customer support has been notified about the posted complaint.
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                              T
                              Tiger65
                              from Hapur, Uttar Pradesh
                              Mar 3, 2018
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                              Today i booked a lpg cylinder online and paid through my sbi debit card. During the last stage of my transaction screen displayed session expired but money was deducted from my account later on. Again i logged into ebharatgas.com to check the payment status but the website shows me payment status as pending. I want either my money back or the payment status to be showing successful. My lpg cylinder number is 115594 and cc transaction id is[protected]
                              CC Avenue customer support has been notified about the posted complaint.
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                                G
                                gsingh1984
                                Feb 14, 2018
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                                Address: New Delhi, Delhi, 110092
                                Website: CCAvenues

                                Hi,

                                I ordered a cake for my parents anniversary on 1th february 2017. The payment was failed by the payment gateway for ccavenues but the amount was deducted from my bank account. Can you please trace where the funds are and when i can receive a refund for the same please.

                                Payment narration:[protected]ccauniquepastryshopc
                                Payment reference:[protected]
                                Amount: rs 700

                                Thanks
                                G singh
                                CC Avenue customer support has been notified about the posted complaint.
                                I have pirchased from uniball.in website from sbi debid card ..it shows transaction failed at that moment .. But money has been deducted frok my sbi account

                                purchase worth Rs510.0 on POS 81800006 at CCAMOTO
                                txn#[protected].

                                Please refund my money
                                I have made online payment for manipal gateway through ccavenue. There is no transaction happens but there is a deduction in my amount from the account can u refund my amount back
                                My account of axisbank is debited by rs. 508.00 on 31/12/2017
                                Rs. 1460.00 on 22/01/2017 and Rs. 1000.00 on 25/01/2017
                                i never given any order so please refund my amount urgently.
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                                  M
                                  manoranjani kironmayi
                                  from Bengaluru, Karnataka
                                  Feb 7, 2018
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                                  Website: Avast

                                  While purchasing avast secureline software on ccavenue opened and i selected sbi debit card option and paid 1799 but it suddenly showed transaction failed but when i checked my mobile 1799 was charged my transaction id is
                                  Ccamoto txn#[protected]. I want my money back asap. I lost a lot a money and i want refund asap.1799 is the amount i want refund asap.
                                  CC Avenue customer support has been notified about the posted complaint.
                                  Feb 16, 2018
                                  Updated by manoranjani kironmayi
                                  Thankkuu
                                  Feb 16, 2018
                                  Updated by manoranjani kironmayi
                                  I dont know if i got refunded i will check the bank statement and ket you know sir
                                  Feb 16, 2018
                                  Updated by manoranjani kironmayi
                                  No refund received
                                  IBP CC AVENU[protected]-2018 is my transaction Id generated for Rs. 1, 811.80/- due to failed online deduction while booking railway Ticket through IRCTC using Net banking option o[censored]CO Bank through your Payment Gateway.

                                  Kindly process the "REFUND" at the earliest.
                                  I tried for recharge 600 of d2h Videocon on Feb 18 from easy recharge web site but the transaction was fail and the next day I got sms about deduction of 600 . But that amount still not refunded. Plz help me. I had already complain to easy recharge but didn't response properly.
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                                    V
                                    varun1687
                                    from Gajraula, Uttar Pradesh
                                    Feb 7, 2018
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                                    I have make a payment to godaddy for my domain renewal when i make the payment it shows payment cant be processed this time and i try again same thing happens and after 2-3 min i got 2 messages with amount deducted from my account twise.

                                    On 7 feb 2018

                                    Now my domain not renew and my amount also deducted 2 times.

                                    Please suggest

                                    Thanks

                                    Varun
                                    CC Avenue customer support has been notified about the posted complaint.
                                    नेटबैंकिग करते समय गलत खाता मे 5900 रूपये ट्रासंफर हाे गये AVENUES INDIA PRAVITE LIMITED के CC AVENUES के खाता मे गलती से ट्रासंफर हो गये जो आप REFUND करने का REQUEST करते है jiske ref no.[protected]IGACXTEZL9 se transfer huaa hai
                                    madhav babu's reply, Feb 22, 2018
                                    SBI
                                    a/c pay 61165039060
                                    ifsc code-SBIN0031193
                                    BRANCH-FALNA
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                                      Kiranmai21
                                      from Hyderabad, Telangana
                                      Feb 2, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500070
                                      Website: ebharatgas.com/ebharat/forHome/BharatgasForHome.html

                                      I have booked bharat gas lpg cylinder on 2/2/2018 8:40 pm and made online payment using icici debit card. Amount ₹ 781.50/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through ccavenue transaction no. Vin/bpcl /[protected]/0. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
                                      CC Avenue customer support has been notified about the posted complaint.
                                      My money was paid in advance for online flower booking by flabbery.com but it was not delivered .i tried contacting them but failed no response.
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                                        DrRanjeet Singh
                                        from Meerut, Uttar Pradesh
                                        Jan 30, 2018
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                                        Address: Lucknow, Uttar Pradesh, 226007

                                        I place order for book genetic materia medica to predictive homoeopathy. But when i contact there they said that order is not sucess and he did not get any amount.
                                        Detail given below

                                        Predictive homoeopathy
                                        Dear dr. Ranjeet singh,

                                        Thank you for your order from http://182.50.151.53

                                        For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'www.ccavenue.com'

                                        Order# ccavenue reference # order date

                                        7304 [protected] 25/01/2018 12:56:11

                                        Billing details

                                        Customer: dr. Ranjeet singh | ranjeet. [protected]@gmail.com | [protected]
                                        Address: c-3/4 balda colony nishatganj lucknow u. P. 226007, uttar pradesh, lucknow 226007. India
                                        Customer ip: 112.79.131.193
                                        Pay mode: wallet - paytm
                                        Bank ref #: [protected]
                                        Instructions:

                                        Order amount: inr 700.00

                                        Net payable: inr 700.00

                                        Shipping details

                                        Contact person: dr. Ranjeet singh | [protected]
                                        Address: c-3/4 balda colony nishatganj lucknow u. P. 226007, uttar pradesh, lucknow 226007. India

                                        Customer care
                                        http://www.predictivehomoeopathy.com
                                        Email : akshata. [protected]@gmail.com
                                        Contact info :[protected]
                                        CC Avenue customer support has been notified about the posted complaint.
                                        Feb 05, 2018
                                        Updated by DrRanjeet Singh
                                        PLEASE REFUND MY MONEY...
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