CC Avenue Complaints & Reviews

I do hereby feel sorry to inform you about an incident which i faced after placing my order at poorvika via online transaction. I have placed an order for redmi 4a for which my payment for the item with code 104259 got confirmed and the amount of rs 6499 got deducted from my account. The merchant has even received the payment through the bank as per the information i fetched from the bank official. It has ben 1 month since my booking and online confirmation. But still now i have not received the item its high time and i request for a refund of my money. The bank massage after deduction with amount if clipped along with my application.

A Complaint was received in Vechoochira Police station, Pathanamthitta District, Kerala state. from one Pritty Pasad, Poovatholil house, Chathanthara PO, stating that today morning she received a call from [protected] in her mobile number [protected] introducing as an SBI staff. He told her that her PIN was changed and asked for the old PIN and card niumber. She told her card no. [protected]. They convinced her and told the OTP received. 035569 for an amount of 24993 for the purchase ir service provided by you today morning. Her account Number is [protected] of SBI Mogappair branch Chennai. Kindly request to block the transaction/delivery. Please inform any progress in this regard to [protected], [protected]. sivechpchira.[protected]@kerala.gov.in

Dear sir
pmkvy tp registration phca training center provider.. ki fee online pay kar chuka hu lekin tp portal pr status me show nahi hua he or abhitak pay ment gateway nahi hataya gya bank ka sms ye he jo pese deduct ho chuke he
thank you for using your sbi debit card 519xx7142 for a purchase worth rs10115 on pos [protected] at www.ccavenue.com/charg txn#[protected]. ye massage he sir please solve my complaints

Dear sir madam
i was done my payment yesterday of rs 1500 of entrance examination form o[censored]ttarakhand technical university
payment was debit from my account but in application form payment option come again
so i beg to say that plz refund my payment
and i was done second payment
thanxx and regard
name javed ali
dob 02/02/1991
transaction no- vin/uttarakhand/[protected]/0
registration no -[protected]

Dear sir

By using icici promo code i have ordered one watch and wallet through killerjeans.com on 04/04/17 but till now tracking id was not given and product was not dispatched.

Dear SUMAN KAREPUDI,

Thank you for order from www.killerjeans.com/icicinetbanking

Your order is confirmed and your order number is 112430

You can track your order at www.killerjeans.com/trackorder

Your product details are as follow :
Product Name : KILLER TIMEWEAR FOR MEN

Model No : KLM086001

Your Order shall be delivered in next 28 working days from your order date.

For any Assistance you can email us at [protected]@nixon.co.in or call on [protected].

Yesterday at 02-00 PM i.e on[protected] I received a phone call regarding refund of amount for orient Pedasteral fan a sum of Rs.3500 from cell [protected], [protected] stating that they are talking from Director, Refunds, Orient Electric Mr.Batnakar, and asked my bank account details for crediting the amount and cheated us by taking the said information. They asked us my entire bank details and card details and immediately amount was debited to my account for Rs.3500 on[protected]
Now my account was debited with Rs.3500 and got sms that amount was credited to www.ccavenue.com. Vide RR number[protected] at terminal ID 2301 My card number [protected] visa
Later I came to know the said amount was credited through www.ccavenue.com, Now kindly arrange the bank details to which account the said was credited which enables to lodge a complaint with the police as cyber crime

On 5th April, I had book a gas( Bharat Gas) online using my credit card and the amount also deducted from my account and the transaction was unsuccessful. Still the amount not received to my account. The Bharat Gas consumer number is 72334457. As contact with Bharat gas, they said that there is no any amount received by online.Please look this matter and solve my problem.

Consumer Complaint People called me continuously to refund back my money of INR 41000/- paid to CLICK JOBS.COM.. They issued cheque of HDFC to me n sent my email to verify and they, [protected]@india.com added INR 5000/- along with my refund( Total 46000/- INR) and accordingly I hv to transfer INR 5000/- to them first then they will arrange to send me Cheque of INR 46000/- Bank directly send the same by SPEED POST..From Friday ( 31/3/17) till now nothing rcvd. I sent an email to them and one gentleman not answering for my calls after getting their money from me.There is one CEO who is also silent for the emails and absolutely a fake area and fake people..Be careful of them..Im trying to get the concerned authority to put an enquiry on this and to get back my whole money soon..Information hs bn passed to the IB.

Today i placed an order in The body shop for an amount of Rs.2310.50. The amount is debited from my Syndicate Bank account which i used to pay through netbanking. The amount is debited from my account but not received by The body shop. Please help and retrieve my money. I have not received any confirmation from The body shop that they have received the money and so the order is not placed. The amount of Rs.2310.50 was paid on 31st march, 2017. Awaiting your reply.

I was recharge my mobile number [protected] rs 1000/- on[protected] but steel not credited in my phone. my bank deduction the amout

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Your order#88694520 on https://www.easymobilerecharge.com is successful.
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[protected]@ccavenue.com
1:33 AM (10 hours ago)

to me
EasyMobile Recharge

Dear pankaj soni,

Thank you for your order from https://www.easymobilerecharge.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'ccavenue.com/charge'

Order# CCAvenue Reference # Order Date

88694520 [protected] 29/03/2017 01:33:01

Billing Details

Customer: pankaj soni | pankaj.[protected]@gmail.com | [protected]
Address: 158 subhash marg jadio ki ole near clock tower udaipur r n158 subhash marg jadio ki ole near clock tower udaipur, Rajasthan, udaipur 313001.
Customer IP: 47.9.173.34
Pay Mode: Net Banking - State Bank Of Bikaner and Jaipur
Bank Ref #: IGABASULU7
Instructions:

Order Amount: INR 1002.00

Net Payable: INR 1002.00

CUSTOMER CARE
EasyMobileRecharge

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plzzz fastest feed backing of my complain i attesched all mail of your company about recharge

I ordered product through maxbhi.com, the online payment via cc avenue.they cancelled order and after my request they initiate the refund on march 6(order number: 441800 and CCAvenue Reference no:[protected] but thre is no refund upto that day ...followings are they sent a mail to me

Dear Customer,

This is with reference to your mail mentioned below.

In response to your query, we have checked our records and found that the refund procedure has been completed for the order number: 441800 and CCAvenue Reference no:[protected] For INR 75.48. Rest assured, the amount will get credited back to your account as per the bank's procedures.

Please note that the bank reference number for the above transactions is: 007896

If you require any further assistance, please do not hesitate to contact us.

Best Regards,
CCAvenue Technical Support

Ticket Details
Ticket ID: 107133
Department: Technical Queries Ticket support
Type: Task
Status: Closed
Priority: Low

Support Center: http://helpdesk.ccavenue.com/index.php?

Today i wanted to purchase e scan anti virus for my laptop by online transaction through www.ccavenue.com/charg
My debit card is sbi
I do not get any antivirus but account is deducted of Rs 697.
Plz look into the matter and do the needful.
Thanking you
Ujjal palta from srikhanda
Kolkata 700152
West bengal
My contact number is [protected]
E mail address : [protected]@gmail.com

Respected

last month feb 18th i should ordered one product but till now am not received whats happened and my order number is 72155 and i check it online but it was not show nothing

It was so time all about one month gone it is very too much of this in case am order any other company it is reached early

So please find my order status and send it fast

Dear sir,
I purchase some article from bata.in. i have retured it. but amount is not credited on my account. please update it. i am giving all the detail that was provided by bata

Order No. 12116978
Refund Refrence Number: 100000000000000000000236154267
Refund Response Date:[protected]:03:13.84 Order Received: Jan 3, 2017
Rs.600.0 refunded on Jan 20, 2017
Settled on: Jan 5, 2017

We were using CCavenue Payment Gateway. An amount of Rs. Rs. 1, 08, 390/- is due with the CCAVENUE.com. On telephonic conversation their Representative told us the amount will be released after 18 months but it is already 20 months they have not made the payment to us. When i mailed them to release the amount they blocked our account and we are not even able to login into the Merchant Panel.

I have invested so much of money...

I have booked bharat gas lpg cylinhaveder on 1 mar 2017 at 10:05 am and made online payment using sbi debit card. Amount ₹ 758/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through ccavenue ref is: pos[protected] at cc avenue_ebharatgas. C txn#[protected].
I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
Kindly do the needful.

On 11th February 2017 i planned to order flowers from www.floraindia.com, but during payment time due to internet problem, amount is debited from my account but order is not placed. I paid 3 times worth Rs.1691.50 each. At last in 4th transaction my order is placed.

Due to failure in 3 transactions, my amount (1691.50 x 3 =5074.50Rs) is credited back to my account.

But Suddenly on 18 February 2017, again for same failed transactions amount is debited from my account.

Please verify in this regards,
please refund my money.

The payment is deducted from my account but the product is yet to be delivered to my address. I bought it from Killer Jeans site, Order No :37067.
CC Avenue Reference :[protected], I got a mail from icici killer jeans site with a promo code. I bought the product (ladies watch) using net banking and the amount debited from my account. After 30 days also i didnt get the product. As soos as i make the payment got the order confirmation in my mail. Please check and revert

An amount of Rs.500/=( Five Hundered only) deducted from my Bank Account on 18/01/2017 at 9:51:12 AM vide reference number[protected] but till today my MobiKwik Wallet balance is still showing zero balance and amount is also not refunded back to my Bank account. I also made complaint to the MobiKwik Comapny vide TICKET #5821204 on 18 Jan 2017 at 10.27 AM but the MobiKwik replied that "WE CHECKED AND FOUND THAT YOUR PAYMENT WAS UNSUCCESSFUL AS MobiKwik DID NOT UPDATE FROM YOUR BANK FOR THIS TRANSACTION." It is therefore clear that the amount of Rs.500/= is held by you ''CC Avenue" only. I therefore request you to please refund the money to my Bank account urgently as you have no right to retain the customer money for long period due to the disruption of the Network System as per THE PAYMENT AND SETTLEMENT SYSTEMS ACT, 2007.

Dear sir/madam

My a/c has been debited by Rs.699 INR while purchasing avast's cleanup service .Actually while in the mid of payment just after i entered the O.T.P the page showed that it is being redirected to the merchant site and the loop never ended and i closed the avast store window.
Now i have not got any activation code for the avast's cleanup service but my account is debited.So i request you to cancel the payment and refund the amount.
These are the transaction details:
POS: [protected]
CHARG TXN#[protected]