CC Avenue Complaints & Reviews

My self Swagat Dash from sambalpur, odisha. I got a call from [protected] to my number [protected] on 13 sept. 2105. the caller introduced himself as an employee of State Bank Of India. He told me that my atm card is going to block and i have to renew it. Unfortunately as he was asking about the details of my debit card, i gave him all details. Then he asked me for "one time password code" or OTP CODE. Unfortunately i gave him that code also. That person asked me around 6 OTP codes and I gave him all as I thought he was an employee of SBI. After all this when I checked my balance i found that i have lost 49, 785/- (RS/- FORTY NINE THOUSAND SEVEN HUNDRED EIGHT FIVE). After that i blocked my atm card.The no of my debit card was [protected]. The transaction from your caompany was POS[protected] CCAvenue.com of 9999/- POS[protected] CCAvenue.com of 9999/-

Someone misused my sbi debit card no 622xx9129 for purchase worth 5000 on pos [protected] in www.ccavenue.com/charg txn#[protected]. please refund my money i will be thankfull to you. my account is with sbi nandini township branch. branch code :2877


regards

kamla bobade
[protected]

i made a payment to a bus booking tickets through ccavenue.com but tickets are not book reference no #00287655 i used debit card(IDBI Bank) as payment option to pay rs 2400my bank processed the payment.the tickets was cancelled &money refund process was process through ccavanue
User ID:[protected]@gmail.com
Order no:[protected]
Amounts:2400
Date :02/08/2015

I have made a payment for Dish TV recharge at http://www.dishtv.in/Pages/Instant-Recharge. aspx using my HDFC net banking with ccavenue and the payment was Rs.650/-. amount has been deducted from my account and my ledger ref no.[protected] dated 25th July 2015 Dish TV VC no [protected] And also I have received SMS from my bank HDFC Rs.650/deducted in Mumbai at CCAvenue.com time 19.02.52 But Dish TV customer care people say they have not received details from CCAvenue. and in Dish TV I have registered complaint no.[protected]. Please let me know the status of my deducted amount. And last two days I am following this transaction which is killing my time and short kind of harassment also In dish Tv instant recharge -we paid the amount . from CCavneue will take 5 days time to send money to Dish TV then what is point to do instant recharge. Regards Dorai Raj [protected]

I used an online transaction for the payment of fees for elitmus test from my sbi account on pos 00003679 at ccavenue.com mumbai in txn#[protected]. This payment has debited from the main account, but the same is not shown in elitmus website as they are showing that the payment has not been made. I would be grateful if you enquire about the given transaction and undo the process.

sun direct dth recharged worth rs.440.for three months through ccavenue.com amount deducted from my SBI account using ATM debit card on 22/6/2015 transaction id[protected] amount deducted by the ccavenue but not recharged dth i called sun direct service customer care but they replied not recharged by the ccavenue so contact the ccavenue company or make a complaint .so make arrangements to recharge

Date of Incidence: 13.07.2015. Ref No.:[protected]. Booked an item from kolhapurichappalhouse.com for INR 540.00 on 13.07.2015 at around 23:00 hrs. te amount deducted from my BOB account. However the merchant says he didn't received the amount. the payment was made from CCAVEN Payment gateway. After the booking & money transfer a message came at 23:11 hrs from DD-CCAVEN which says: Your order#844 on http://www.kolhapurichappalhouse.com for INR 540.00 was successful. CCA Ref No.:[protected]. Please refund my amount in my account as it is still not refunded. Regards, S Mazumdar [protected] Angul Orissa 759122

Booked an Item in kolhapurichappalhouse.com on 13.07.2015. Amount deducted with a message: " YOUR ORDER#844 ON http://www.kolhapurichappalhouse.com for INR 540.00 was successful. CCA Ref No.:[protected]. The money was deducted from my account & not received by the merchant. also till date the money did't returned in my account.

Hi Team, I have very BIG escalation on CC avenue gateway payment yesterday I have complaint but I dint not even receive any response from u people as u promised u wil contact me soon one more thing u people did not even have customer care number when u have this much bid organization that’s very bad thing and m trying from yesterday to contact but not finding way raised complaint in different pages but no response from you people it shows your carelessness I really irritated I have payment gate way number wil really give it to consumer court if you don’t respond in 24 hours i was purchasing dresses from limeroad.com and paid the amount 2394 through CCAvenue paid gateway it showed successfully u made payment and amount got deducted from my ICICI account also and I did not receive any confirmation from limeroad so I enquired them they are saying we did not receive any amount from CC avenue so can you please look into this issue as soon as possible if not I will escalate to higher levels and Please return my money asap. Order number is : Order #[protected] CC avenue payment successful number 55a40352149b873a241222 My Contact number [protected] Name : Prashanthi nakkella Email ID : Prashanthi.[protected]@gmail.com

Hello Dear, I bought one santoor from sathyadeepmusicals.com using ccavenue.com online order system about 3 months ago. I found a lot of rip off report about this music shop, this shop is cheater. I am trying to contact with ccavenue.com risk team, but they said you have to call India, but i am in Turkey. I can not get santoor and money back. I am street musician, and i earn money with this art. I can not play music on streets because of this shop. Please help me. I am living very hard times, they do not understand me. It was my last money. I have to get santoor or money back. [protected] its my phone number. [protected]@gmail.com Order Number (ccavenue.com): CART83141 Received on: Mar, 30 2015

When i check my credit card statement, found Recharge_ccavenue_co transaction on 29th June 2015 @11:30 AM, This transaction was not done by me or my family member, also i have not authorised this transaction either through OTP or netbanking. The amount claimed was 14331 INR. If any further details required, please let me know ([protected]@hotmail.com)

Hi my self nilesh shete I made translation on 23/05/15 for aquamagica . I made two attempts both time transactions was fail but money 5996 was deducted from my bank account. And for that I call to your customer care 6 time in 30 day, all time I get same answer that you're money will be refund by 20 days. But already its 30 days over for fail transaction. I mail also but I didn't get any reply from them . please let me know what should I have to to do next. Shall I go to consumer court or police thank you.

had a transaction failure and lost 902.50 RS, CCAVenue - order NO: 9778061. I was writing to agent Uayakumar goud and not resolved my issue, As he mentioned for further investigation am updating my Paytm bank receipt and order number. Bank Side information: Paytm CCAvenue Order #CCACE1AOM350 Paytm Cash Txn ID 4AB93BD2040692F2 Date and time :[protected]:44:16 CCAvanu failed transaction information Order Number 9778061 Customer: Sreeni p | [protected]@gmail.com | 91-[protected] Address: [OPTIONAL], kanhangad, kerala - 671531, IndiaCustomer IP: 111.93.218.67 Pay Mode: WALLET - Bank Ref #: CCACE1AOM350 No response for the issue rise on ccavanue - Ticket #00210841 Regards, Sreeni

y brother fill a online form for graphic era institute on 08.05.2015 he entered all his details and submit the online payment of RS- 1200, the amount has been deducted from our account but not credited to graphic era we file a complain to our bank but the bank has provided the status that amount has been credited from there side to cc avenue after so many call to cc avenue no response has been given by them we also put a mail to them for which they issue a ticket no New Ticket #00213899::Payment pending, but till date nothing has been done regarding the claim, kindly do the needful already one month has been passed.

ear Sir/ma'am This is to bring into your knowledge that my debit card has been used by some fraud person and has made a transaction out of it amounting to. Rs.5000 dated 20th may 2015 around 1:50pm and transaction ID is[protected] by ccavenue..com I have made the complain many times but no action has been taken in this regard. I have got some reply from ccavenuue risk team but after sometime they have stopped replying me about the transaction. I am making regularly complain but no action has been taken till date from your side. I have raised two tickets for my complains they are 0025817 and 00211265 but no action has been taken on my complain since many days. So I kindly request ccavenue to cancel the above mentioned transaction and refund my money to my respective bank account.

i tried book an order on snapdeal.com through oxigen wallet using ccavenue gateway.My money of Rs 4852 has been debited from my account and the order was not confirmed. The ministatement of my oxigen wallet is attached here. Kindly help me with the refund of my money in oxigen wallet. transaction id-[protected] Date-09/03/2015 time-21:12:00.153+05:30

Hi,

I have made payment of 673.04/- through ccavenue.com on 10/1/15 which was successfully debited from my account but ccavenue says payment was unsuccessful.When i asked them about the issue, they asked me to send the details of the payment.After sending all the details i did not get any reply from them.I have all the records of the mails and the details of my payment done to them.

Kindly help me how to file the complaint.

On 10th feb 2015 RS.499/- (Four hundred ninety nine ) only debited form my saving bank SBI account by giving reference of POSPRCH POS[protected] www.ccavenue.com/charsbipg. without giving information under which authority above said amount has been debited from my SB account. I never used my credit/debit card for any purchasing or payment purpose. I request you to take immediate action for credit above said amount in my SB account otherwise I bound to take legal action against defaulter. Awaiting your positive reply eagerly.

6 months ago a transaction was not completed successfully via myamcat.com after 6 months of fight they decided to refund my money they told me that already refunded i didnt receive they gave me an ARN no but bank people say they cannot trace on that and i didnt receive any money back...

Dear Sir, I had cancelled ticket from hyderabad to vijayawada(abhibs) on 26th september 2014. I contacted abhibus they said amount is blocked by ccavenue. I was contacted with ccavenue, they said amount will reflected with in 7 days.But amount is not credited to my account even though 2 months completed. ARN Number :75425314270270280301140