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CC Avenue
Avenues India Pvt. Ltd.
Customer satisfaction rating: 19%
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561
COMPLAINTS
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CC Avenue Customer Care

Avenues India Pvt. Ltd.

Website:
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Address
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 6742 5542  
+91 22 2648 0772  

Additional info
Delhi
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana

Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081

Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001

Chennai
S2, Venkateswara Castles, 2nd Floor, #30, Palat Sankaran, Road, Mahalingapuram, Chennai 600034

View More Information...

Customer satisfaction rating
19%
Complaints
561
Pending
0
Resolved
107
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

CC Avenue Complaints & Reviews

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 Furzee on Aug 29, 2020
I ordered at Homecentre and made the payment through Google Pay. The amount the deducted but the order was not comfirmed and i recieved no mail for my order. An amount of Rs.1261/- was deducted from my account.


I am complaining about the amount deducted from my account without the order confirmation

Complaint Status


[Aug 29, 2020] CC Avenue customer support has been notified about the posted complaint.

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    CC Avenue — Amount deducted but payment status remains pending

     Shabar Shetty on Aug 23, 2020
    I have booked bharat gas lpg cylinder on 23/08/2020and made online payment using Google pay (upi payment). Amount ₹ 650/-...
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     nilabehera on Aug 22, 2020
    Sir i apply for tec registration and i pay 1479.72 money from amazon pay through ccavenue payment gateway. The registration not completed but money deducted. So kindly refund my money.


    refund deducted money for registration of tec through amazon pay

    Complaint Status


    [Aug 22, 2020] CC Avenue customer support has been notified about the posted complaint.

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       Ajay Kolluru on Aug 19, 2020
      During my last re charge of airtel prepaid through cc utilities my amount debited without recharging prepaid mobile no

      Details as follows
      Terminal owner:utilities cc
      Terminal id:81800519
      Ref number:[protected]

      Complaint Status


      [Aug 19, 2020] CC Avenue customer support has been notified about the posted complaint.

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         virenpatel055 on Aug 19, 2020
        Amount diduct 349 rs on date 12 aug 2020


        Bata online payment

        Complaint Status


        [Aug 19, 2020] CC Avenue customer support has been notified about the posted complaint.

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          CC Avenue — Cannot find order in Max fashion online shopping app

           Cristina Johns on Aug 17, 2020
          To whomever it may concern,

          I recently purchased items worth ₹1, 597 from Max fashion online shopping app...
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          Ccavenue — product (avast anti virus) not received after payment.

           s1n2a3a4 on Aug 16, 2020
          I have made a payment of rs.699 for avast antivirus software through ccavenue.com.
          Money got deducted and is not showing...
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           Manusharaghunath on Aug 15, 2020
          I have done recharge of 300 for dishtv from my icici credit card at 20:34 on dared 15 aug 2020. Money deducted but recharge not done.

          Inr300.00 debited on credit card xx6008 on 15-aug-20. Info:utility. Avbl lmt:inr1, 379.10. Call 18002662 for dispute or sms block 6008 to [protected]


          money deducted from my credit card but recharge not done
          money deducted from my credit card but recharge not done

          Complaint Status


          [Aug 16, 2020] CC Avenue customer support has been notified about the posted complaint.
          Updated by Manusharaghunath Aug 15, 2020
          Not resolve till now

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             viswa kalyan on Aug 13, 2020
            Money got deducted but transaction got failed . A sum of 7505 rupees got deducted
            You can contact me on [protected]
            Mail id [protected]@gmail.com


            Transaction failed but money deducted for Bajaj emi advance payment

            Complaint Status


            [Aug 13, 2020] CC Avenue customer support has been notified about the posted complaint.

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               [email protected] on Aug 11, 2020
              While placing an order online with "pots and pans.in" yesterday evening my money rs. 5461.25 got deducted but the order didn't get placed. On enquiring about the same from the merchant (I. E.; pots and pans) they were not cooperating at all. What do i do now? Where my money is? This is such a fraud in the name of online shopping going on. Kindly help me with this issue. When will i get my refund back from the ccavenues. I have received an email from ccavenues but the merchant says that they have not received any money or order. Please resolve this matter.

              Complaint Status


              [Aug 11, 2020] CC Avenue customer support has been notified about the posted complaint.

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                CC Avenue — Amount of Rs 40000 deducted but not paid

                 naveen3374 on Aug 10, 2020
                Dear sir/madam,

                On 08.08.2020 around 08:15 pm, i have transferred amount of rs 40000 to bajaj finserv lan...
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                Ccavenue — payment debited from bank but bharat gas is showing payment failure

                 Prakashnoida on Aug 9, 2020
                I have booked bharat gas lpg cylinder on 09/08/2020 (Order number 41885) and made online payment using paytm upi. Amount ₹...
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                 Avirup Tikader class6-able roll- 17 on Aug 8, 2020
                I was transaction 9000 rupees for paying school fees but transaction is not completed. Money is deducted from my account. Please refund the amount.

                Complaint Status


                [Aug 08, 2020] CC Avenue customer support has been notified about the posted complaint.

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                   Prasanthi Goli on Aug 8, 2020
                  Dear sir,

                  We booked an order on 3rd august and payment rs.771 made through debit card and it was successful but still order is not confirmed neither any information. About refund.
                  Please look into the. Matter and do the needful.


                  order booked and amount deducted but order not confirmed

                  Complaint Status


                  [Aug 09, 2020] CC Avenue customer support has been notified about the posted complaint.

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                    CC Avenue — payment showing failed in bharat gas

                     s14raj on Aug 8, 2020
                    I have booked bharat gas yesterday (7/8/2020) and paid money from cc avenue. Yesterday it was showing status pending in bharat...
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                    CC Avenue — Jia danificada

                     Janaina on Aug 7, 2020
                    Olá!

                    Saudações

                    Fiz uma compra internacional neste site
                    WWW.JODHAJEWELS.COM
                    Após...
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                    CC Avenue — cc avenue cc avenue while paying bajaj finserv monthly emi transaction got failed.

                     nithinreddy103 on Aug 7, 2020
                    While i was trying to pay the monthly emi through bajaj finserv website of rs 3069 the transaction was successful at the end...
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                     nithinreddy103 on Aug 7, 2020
                    While i was trying to pay the monthly emi through bajaj finserv website of rs 3069 the transaction was successful at the end upi partner app but the amount was not credited to bajaj finserv and the transaction got failed at the bajaj finserv end. Can you please initiate the refund back to my account.

                    Transaction id : p2008020902093260736473
                    Utr no. :[protected]
                    Transaction date : 02/08/2020
                    Gmail id : [protected]@gmail.com
                    Phone no. [protected].

                    Complaint Status


                    [Aug 07, 2020] CC Avenue customer support has been notified about the posted complaint.

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                      CC Avenue — bharat gas online payment 07.08.2020

                       ANAND BANDER on Aug 7, 2020
                      Dear team,

                      I have made booking of bharat gas and paid online through upi, amount got debited from my but the...
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                       Apurv.kv on Aug 7, 2020
                      Payment done to csc - tec, amount deducted but transaction not successful. Please resolve.
                      Details
                      Date 31st july
                      Amount - ₹1479.72
                      Ifsc code - andb0002957

                      Complaint Status


                      [Aug 07, 2020] CC Avenue customer support has been notified about the posted complaint.

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