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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
Complaints 838
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CC Avenue reviews & complaints page 4

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M
M Dharani
Aug 25, 2022
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23.08.2022 pan application apply in online mode. I paid pan amount through cc avenue payment gateway. Amount is debited in my account. But transaction failed. Please refund my amount
CC Avenue customer support has been notified about the posted complaint.
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    R
    Rohit रोहित कुमार singh सिंह
    Aug 22, 2022
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    Address: Peenya Bengaluru laggere

    Hey i have recently tried to purchase a product from steam through paytm wallet which happens to be deducted money from wallet but product not delivered. Steam has verified has it failed transaction but through paytm wallet my money got deducted.
    Transaction ID:[protected]
    Payment Method: Prepaid Wallet (Domestic)
    Platform Name: steam
    CC Avenue customer support has been notified about the posted complaint.
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      V
      Vraj62212
      Aug 22, 2022
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      I have done a transaction of 1000rs through my debit card on mobikwik through your payment gateway but my transaction was cancelled and my money got deducted from my bank account and I have not received the refund.
      Bank Refference Number
      S95387301
      Transaction I'd
      [protected]
      Kindly solve this problem..
      Thank you..
      CC Avenue customer support has been notified about the posted complaint.
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        S
        Swati Sagar
        Aug 20, 2022
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        My order no.is NIOERP[protected] and Payment Reference no. is[protected] as given in photo that i have attached below.
        In my case money is not debited but transaction was successful and it is showing order is awaited but Merchant did not received till yet.
        Kindly resolve this issue as soon as possible
        CC Avenue customer support has been notified about the posted complaint.
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          S
          Swati Sagar
          Aug 20, 2022
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          My order no.is NIOERP[protected] and Payment Reference no. is[protected] as given in photo that i have attached below.
          In my case money is not debited but transaction was successful and it is showing order is awaited but Merchant did not received till yet.
          Kindly resolve this issue as soon as possible
          CC Avenue customer support has been notified about the posted complaint.
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            T
            Tushar_03
            Aug 13, 2022
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            I made a payment for my Admission as today was the last date. The page shows order awaited. Please resolve the issue asap.
            CC Avenue customer support has been notified about the posted complaint.
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              T
              Tejal Mehra
              from Jaipur, Rajasthan
              Aug 13, 2022
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              I made a payment of RS 17348 to IMS Learning Resources on 8th August 2022 using phone pe app through CC avenue and the payment was successful and money got debited from my account. However i didn't receive any order id and receipt regarding the payment status. It has been so many days the merchant is asking me about the order id and CC avenue is not giving any response.
              Please resolve this issue as soon as possible.
              CC Avenue customer support has been notified about the posted complaint.
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                S
                Sumabg72
                Aug 5, 2022
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                I had paid 3500 INR towards Bhuta Shuddhi program at Isha Yoga Center hebbal, Bangalore
                Till now it is not received by the Isha yoga center
                Kindly refund my money
                CC Avenue customer support has been notified about the posted complaint.
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                  S
                  Sai Srujan Gurram
                  Aug 5, 2022
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                  Hi Team,

                  Amount deducted from bank and debit to ccAvenue but after successfully transaction when it's going back to air Asia merchant page its show transaction error encountered.
                  Attaching proof for your references .

                  An amount of INR 41, 942.00 Debited to Ac XXXXXXXXXXX5750 on 04-AUG-2022 23:35:35 on account of NET TXN: CCAVENUES[protected] CCAVENUES .
                  CC Avenue customer support has been notified about the posted complaint.
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                    J
                    Junho Bae
                    Jul 27, 2022
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                    I received "Transaction Successful" emails that $184.5 was paid 4 times for the same transaction

                    The payment has already been completed with the payment below.

                    Order No 8360-EXTCONFERENCE229075
                    CCAvenue Reference[protected]
                    Order Date25/07/2022 16:46:28

                    However, over time, the following four duplicate payments were made.

                    I want to cancel them

                    (1)
                    order number is 8358-EXTCONFERENCE229073
                    CCAvenue Reference is[protected]
                    Order Date is[protected]:04:44.927

                    (2)
                    order number is 8357-EXTCONFERENCE229072
                    CCAvenue Reference is[protected]
                    Order Date is[protected]:52:29.013

                    (3)
                    order number is 8355-EXTCONFERENCE229070
                    CCAvenue Reference is[protected]
                    Order Date is[protected]:47:32.29

                    (4)
                    order number is 8344-EXTCONFERENCE229059
                    CCAvenue Reference is[protected]
                    Order Date is[protected]:22:04.58
                    CC Avenue customer support has been notified about the posted complaint.
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                      P
                      Prey Naik
                      Jul 12, 2022
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                      I was booking a flight with qatar airways with visa debit.
                      The money is not deducted the screen says your order is awaited.
                      Your payment reference is this...

                      Help me
                      CC Avenue customer support has been notified about the posted complaint.
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                        M
                        from Bhiwani, Haryana
                        Jul 2, 2022
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                        I did payment for AFCAT (2) 2022 cycle via BHIM upi PAYTM . The amount was debited from my account at 01:17 PM, 30 June 2022.
                        twice but the payment status did not confirmed .
                        The amount was successfully deducted .
                        Kindly refund me my money back.
                        The payment receipt has been attached with the complaint.
                        CC Avenue customer support has been notified about the posted complaint.
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                          N
                          nandankr
                          Jun 24, 2022
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                          Resolved

                          Hi, I have made payment through CC Avenue to a merchant Website.

                          The payment was successful but before it could get redirected to merchant Website for further confirmation, my internet was gone so couldn't get ahead.

                          My money was deducted but I couldn't get confirmation from merchant Website.

                          Please look into this as soon as possible.
                          Jun 25, 2022
                          Complaint marked as Resolved 
                          CC Avenue customer support has been notified about the posted complaint.
                          Hi, I have made payment through CC Avenue to a merchant Website cycle.in.

                          The payment was successful but i was not redirected to merchant Website for further confirmation.

                          My money was deducted but I couldn't get confirmation from merchant Website.

                          Pay my money to merchant or return it back to me.
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                            G
                            Ganeshselvaraj
                            from Sivakasi, Tamil Nadu
                            Jun 23, 2022
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                            I payed my fees of Rs.17, 500 using my RUBPAY debit card via CCAvenue, the money got deducted from my account, but it still was not paid with showing some numbers is awaited

                            Please resolve this problem
                            CC Avenue customer support has been notified about the posted complaint.
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                              K
                              Keyue
                              from Ahmedabad, Gujarat
                              Jun 14, 2022
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                              Address: Good luck barrel market, Chandola, Ahmedabad - 380028, Gujarat (India)
                              Website: www.froods.in

                              I paid for froods on froods.com using Paytm with ccavnue
                              the patyment was for Rs 3501.00 on 10 feb 2022 or order number is ORD[protected].
                              However, when the amount was deducted from my bank avenue it finally took 7 days to claim that they got it.
                              However when the merchant's website is contacted the merchant claims that we have not received any payment through CCAvenue.
                              Below is a detail of the payment sent from the merchant website n cc avenue.
                              CC Avenue customer support has been notified about the posted complaint.
                              Jun 15, 2022
                              Updated by Keyue
                              No solution by CCAvenue

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                                P
                                punitpolyfab pvt ltd
                                Jun 11, 2022
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                                Address: ahmedabad

                                Payment receipt & not updated on amc site

                                we have not received receipt of payment made for durga cotton mill - property tax paid online on AMC site for customer no :- [protected]O

                                Dear,

                                Thank you for your order from https://ahmedabadcity.gov.in

                                For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'ccavenue.com/charge'

                                Order No# CCAvenue Reference # Order Date

                                3121592 [protected] 18/05/2022 13:52:54

                                Billing Details

                                Customer: | [protected]@GMAIL.COM | [protected]
                                Address:, , .
                                Customer IP: 182.237.13.71
                                Pay Mode: Net Banking - HDFC Bank
                                Bank Ref #: [protected]
                                Instructions:

                                Order Amount: INR 66621.00

                                Net Payable: INR 66621.00

                                CUSTOMER CARE
                                https://ahmedabadcity.gov.in
                                Email : [protected]@ahmedabadcity.gov.in
                                Contact Info :[protected]

                                pulkit
                                [protected]
                                CC Avenue customer support has been notified about the posted complaint.
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                                  M
                                  mahastagram
                                  Jun 7, 2022
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                                  On 7/6/2022, while payment to mobikwik from indusind bank debit card, money get deducted from bank account but payment failed from your end.
                                  CC Avenue customer support has been notified about the posted complaint.
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                                    K
                                    k surendar
                                    Jun 2, 2022
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                                    Address: [email protected]
                                    Website: Ccavenue

                                    Hi ccavenue paent gateway team, ..

                                    I transferred 14k+14k+10k to third party through payment gateway portal. I got error encountered error and the money deducted from account and the third party not received the amount.

                                    I put a complaint against this to cyber crime by looting my money.

                                    Now i have 2000 rupees only in my account. The transaction happend midnight 2nd june 2022. Still i didnt get the amount back to my account from ccavenue.
                                    CC Avenue customer support has been notified about the posted complaint.
                                    Jun 02, 2022
                                    Updated by k surendar
                                    Not yet resolved
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                                      T
                                      Timothy@244
                                      from Punalur, Kerala
                                      May 30, 2022
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                                      Website: Consumer complaints

                                      I was ordering a Casio g shock from swiss time house i payed 10000 then they showing you order is awaited wat is this plss help me to resolve it plss my 10000 pls resolve it
                                      CC Avenue customer support has been notified about the posted complaint.
                                      May 30, 2022
                                      Updated by Timothy@244
                                      Still not resolved 😭😭😭😭
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                                        D
                                        dcomplainer
                                        from Chennai, Tamil Nadu
                                        May 25, 2022
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                                        Submitted a payment using HDFC bank debit card to the merchant Chennai Sai Sankara. Seeing the message Order # 109349 is awaited. But no confirmation received from the merchant.
                                        CC Avenue customer support has been notified about the posted complaint.
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