Submit a Complaint
Claimed

CC Avenue Complaints & Reviews

ccavenue.com
1
Updated: Apr 2, 2024
Complaints 821
Resolved
144
Unresolved
677
So far, so good. CC Avenue is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CC Avenue will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to CC Avenue

Having problems with CC Avenue?

File a complaint and get it resolved by CC Avenue customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
CC Avenue

CC Avenue reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dcomplainer
from Chennai, Tamil Nadu
May 25, 2022
Report
Copy

Submitted a payment using HDFC bank debit card to the merchant Chennai Sai Sankara. Seeing the message Order # 109349 is awaited. But no confirmation received from the merchant.
CC Avenue customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dishha Agarwal
    May 21, 2022
    Report
    Copy

    Address: India

    I paid 67, 000 through my HDFC account to Times group..and there has been no update about the same...it is already over 24 hrs...i dont know what kind of gateway this is...
    CC Avenue customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ashish.engr
      from Noida, Uttar Pradesh
      May 20, 2022
      Report
      Copy

      Order awaiting even after payment is debited

      I was doing online purchase from Lenovo website using my ICICI bank credit card. The amount Rs.101, 092 got deducted from my account through CCAvenue but the order was not confirmed. The status was "Your order # (some number) is Awaited". I tried reaching the technical support or service team of CCAvenue but no response still.

      Your order # [protected] is Awaited .

      Payment Reference no:[protected]
      You...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      M
      Manjil Daha
      May 20, 2022
      Report
      Copy

      I have booked bharat gas lpg cylinder on 20/05/2022 and made online payment using upi. Amount ₹ 1005.50 /- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed
      +1 photos
      CC Avenue customer support has been notified about the posted complaint.
      May 20, 2022
      Updated by Manjil Daha       Please conncect with me over email for transaction reference details. Need this resolution ASAP before i start escalating this to every social media possible. Transaction was still successful in an instant but your portal was still not able to acknowledge and transaction got failed. Provide me quick resolution and refund my money back ASAP
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pendry Sahithi
        May 7, 2022
        Report
        Copy

        Paid for Emirates flight using HDFC debit card amount rs 110961. Payment reference number is[protected].

        Please look into this!
        CC Avenue customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Siddhartha6712
          from Kolkata, West Bengal
          May 2, 2022
          Report
          Copy

          Paid money through CC Avenue to Steam but Steam not receiving money from them

          I've recently made a purchase of Rs. 1276 on steam via netbanking which directed me to CC Avenue as it usually does, but it's almost been more than half an hour now, since CC Avenue debited the money from me and I haven't received the purchase yet. It's saying the payment is yet to be received from them and it'll be done in 5 mins since I initiated the transaction....
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          S
          Senil Lambert
          May 1, 2022
          Report
          Copy

          I paid for a service in vfs using my debit card now it is showing order pending kindly resolve this, this is regarding my passport collection it is very urgent for me, The payment reference no is[protected], it is also written 360848 is awaited, kindly resolve this. The money has already been debited from my account
          CC Avenue customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sree160796
            May 1, 2022
            Report
            Copy

            Dear,
            I purchased tickets from dubai to Koch in

            Payment deducted

            Not ticket only reference number

            I need to ticket
            +1 photos
            CC Avenue customer support has been notified about the posted complaint.
            May 01, 2022
            Updated by Sree160796             Need urgent reply
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sree160796
              May 1, 2022
              Report
              Copy

              [protected] Cv avenue reference


              66dU4ofDhky4bWhbV16j7w

              I booked ticket indigo to india from dubai Money deducted

              11/5/2022 travel date

              Not get ticket pnr got only above reference number

              I need reply
              CC Avenue customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Reeja Rachel
                Apr 28, 2022
                Report
                Copy

                I have ordered in crocs and the payment method was Google pay. I got the collect pay request from cc avanue and I paid. The money was debited from my account to cc avanue but it doesn't reach crocs account. So the order get cancelled. (I don't have a cc avanue account but the request came from it on Google pay. That's why I paid. )
                What should I do? My order of crocs comes as cancelled and my money was debited from account.
                CC Avenue customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vidisha Kumar
                  Apr 27, 2022
                  Report
                  Copy

                  I received an email regarding my refund request. It was stated that my refund will be reflected in 2-4 days. It has been 4 days since then, but no amount has been received. The customer care number is always busy.
                  CC Avenue customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    prashantsood
                    from New Delhi, Delhi
                    Apr 25, 2022
                    Report
                    Copy

                    I made a payment of 500 to Sanjeevani Dairy using the CC Avenue payment gateway. It shows that order is awaited and a payment reference number is provided. The wallet of Doodhvale 2.0 is not credited.

                    Please help us to take action against CC Avenue.

                    Thanks
                    +1 photos
                    CC Avenue customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pawankambhammettu
                      Apr 9, 2022
                      Report
                      Copy

                      I was making a payment for an insurance policy and the transaction got stuck and it said your order is awaited.

                      Please check this ASAP, CC Avenue

                      Payment Reference No.[protected]
                      +1 photos
                      CC Avenue customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Popy_op
                        Mar 31, 2022
                        Report
                        Copy

                        I have done for on demand certificate on pseb website and money deducted and showing payment gateway instead of successful payment
                        Roll no. [protected]
                        Refference no. BS/19/[protected]
                        +1 photos
                        CC Avenue customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Msvsb080809
                          from Hyderabad, Telangana
                          Mar 30, 2022
                          Report
                          Copy

                          Address: Hyderabad

                          [protected]
                          CC Avenue customer support has been notified about the posted complaint.
                          Mar 30, 2022
                          Updated by Msvsb080809                           Fastag recharge amount deducted from my debit card bank account but not credited to my fastag account of Rs. 1400 on 29th March 2o22
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Msvsb080809
                            from Hyderabad, Telangana
                            Mar 30, 2022
                            Report
                            Copy

                            Address: Hyderabad

                            Refund of money
                            CC Avenue customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Neha G N
                              Mar 29, 2022
                              Report
                              Copy

                              Address: Skanda Nivas Near K R Acharya Hall Krishna nagar Puttur DK Karnataka

                              I had paid today for buying domain and hosting but the guide informed it is not showing there.
                              It didn't get into GoDaddy website.
                              So please will you refund the money I have paid through your payment account as soon as possible.
                              It's very necessary to me. Do please do necessary at the earliest.
                              +1 photos
                              CC Avenue customer support has been notified about the posted complaint.
                              View replies
                              I am facing the same problem. Payment made to CCAvenue, but nothing reflects in my Godaddy account. Did you get any refunds?
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bobyden
                                Mar 27, 2022
                                Report
                                Copy

                                I have done payment for isha foundation of rs 2800 but i have done payment for cc avenues so i need my money back
                                Isha foundation page was showing in cc avenues
                                CC Avenue customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vkm26
                                  from RANCHI, Jharkhand
                                  Mar 24, 2022
                                  Report
                                  Copy

                                  Address: Ranchi

                                  I have done payment for exam fee through card payment, It showed that the money is deducted from my account, but not received by you. As (21st feb 2022) if money is deducted kindly
                                  +1 photos
                                  CC Avenue customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Preethi_pre
                                    Mar 8, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Payment for fees to veranda race Money deducted but no confirmation of receipt and amount not credited to veranda race

                                    While paying through online on 07.03.2022 the fees Rs.14, 986 for the course in Veranda Race once the payment made the page showed error as site cannot be reached, but the amount was deducted from my account, but I didn't receive any confirmation receipt as fees paid and once I enquired veranda race even the amount was not credited to veranda race. I want to do payment once again.kindly refund the money....
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Related businesses

                                    Bangiya Gramin Vikash Bank
                                    1
                                    (215)
                                    IDFC Bank
                                    1.8
                                    (1226)
                                    Reserve Bank of India [RBI]
                                    1
                                    (4492)