CC Avenue — Payment failure need refund

I have done payment on 28 july from paytm to police applcation form through cc avenue gateway but my payment did not recieve to them its showing payment failure nd my payment was deducted from my bank acount nd also from my paytm
Nd also i done re payment so its 1000 rupess
Its cost me now 2500 rupees
Wht i need plz reslove my payment soon as possible
Thanx my order id[protected]
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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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