CC Avenue — revert money

Address:

Lucknow, Uttar Pradesh, 224181

Dear sir,

I pay tet fees using your chanel
1) 07/10/[protected]/ccaupbasiceduboardgo [protected] 07/10/18 500.00
2) 07/10/[protected]/ccaupbasiceduboardgo [protected] 07/10/18 500.00 without paying fees my 1000 debit and bank saying its payment already done to merchant. So please revert my money.

Reply message hdfc bank

Dear mr. Khan,

Thank you for writing to us.

We acknowledge your email addressed to the bank's senior management regarding transaction related, vide email dated october 17, 2018.

We would like to inform you that, the referred transaction has been successfully processed at the bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.

Incase if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds.


Warm regards,
Ashok dighe
Customer service officer
Grievance redressal cell
Hdfc bank ltd.

Thanks