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CC Builders Complaints & Reviews

1.5
Updated: Nov 10, 2018
Complaints 7
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2
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CC Builders reviews & complaints(7)

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S
Shanks1
from Puducherry, Puducherry
Nov 10, 2018
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Address: Chennai, Tamil Nadu, 600075
Website: CC Builders Pvt Ltd

After having terrible experience with cc builders logging this complaint with very heavy heart with an intention to protect potential future customers, if any not become prey to cc builders

Poor quality of construction
Poor customer care

I am shankar who bought the house in 2015 and it was a wow experience initially (Until i become their customer) given by mr ramesh and later i came to know their true picture from how they treat their customer when i raised the quality issues and no proper response thereafter

Contact no [protected]/402 was shared at the time of buying the house but when tried to contact them now and found it is not with them. I personally feel that reputed builders don't often change their contact details be it number or their registered address. That shows how good and genuine they are towards their business and for their customers

Even the email id [protected]@ccbuilders.in is now blocked or not in use as i got an undelivery message to the email that i sent on 28-oct-18

Even i tried calling you several times on your new contact no +[protected] provided by your staffs but the number keeps ringing or gets disconnected. For once i received a default message sorry, i can't talk right now

Your staff chandran the only witness for all the bad experience that i have had with cc builders. End no of calls & visits i have personally made but poor response.

After several follow ups and reminders/chasers, i some how managed to get my other quality issues fixed except my property tax bills (Still pending from cc builders

End) also i need to mention that the issues got resolved just because i have had some dues. As promised to chandran, i have paid the dues in full as soon as the issues was resolved

Today (10-nov-18) i visited your office and met your brother suresh to ask for property tax bill. Omg what an example for how to treat your customers badly? No courtesy, very rude,

Can you explain your brother suresh about our discussions and agreements that we've had before establishing our relationship and he feels that as if i am the defaulter. Because of your false promise (That you'll arrange the bank loan apart from my down payment of 5 lacs) i've had some dues of 2.2 lacs else i wouldn't have any dues at all (You've confirmed in an written email on 22-apr-2015 that """please go ahead on house warming function. Regarding loan extension we will talk with manager and take care"""). More importantly how to treat customers fairly?

Aside to ramesh on a personal note: you know that i was very clear before we establish our relationship that i can provide you the downpayment of 5lac and the rest you

Should arrange bank loan. You promised that you'll do the needful but you managed to get me only 22.8 lacs. Even after that i chased you to arrange loan for the remaining amount but i didn't get a proper response from you thereafter (May be you would have felt that anyways i am already your customer so no further benefits from my end) as you're aware how much i have struggled to settle your 2.2 lacs

Ramesh - if you're really focused on serving customers fairly. Just look into my issue and help me to settle my property tax bill.

Awaiting to hear from you
CC Builders customer support has been notified about the posted complaint.
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    B
    balaswin
    from Chennai, Tamil Nadu
    Apr 26, 2018
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    Resolved

    We purchased a flat on 2017 april.. Last one year, we used steps without any handle and flooring tiles... We walked only in sand steps.. Its very danger to our children.. We paid amount for parking area.. But we cant used it.. Lots of materials and mosquitoes are there.. They didnt provide basic necessary things.. We are the one who stayed in apartment.. For water, we need to carry that hose from motor to third floor temporary tank.. More than half an hour we need to stand in terrace without any protective wall..

    They didnt take call and response to us..
    Poor customer service..
    Now we get very depressed for purchasing flat from cc builders...
    May 2, 2018
    Complaint marked as Resolved 
    The company did not take any steps.. Still we are in difficult situation. Now we are plannning to move to native for some days.. Being Flat owner and spend lots of lakhs, we have no satisfy and peaceful sleep.. The company staff no one response.. Irresponsible people are there..
    CC Builders customer support has been notified about the posted complaint.
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      S
      shasub
      from Chennai, Tamil Nadu
      Apr 12, 2018
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      Address: Kanchipuram, Tamil Nadu, 600117

      Worst quality work. They attract customers to buy their flats using a lady marketing person, who use sugar coated words and make negotiations. They use their own bank personnel to arrange for home loan without any hindrances. We have to just sign thats it.

      Once 90% payment is done to them, we have to go behind them for completion of our work. They do not have any stipulated time to complete work. We have to wait until they give even if it is 2 or 3 years together. They use bihari workers for less labour and thats why the construction and materials are of poor quality. They do not employ tamil people as they cost more labour charges.

      Cc builders are nothing but money engulfers without any actual work. Once their money is paid, they do not attend your calls, they evade, neglect etc. If you go to their office, the proprietors are always busy and they are never available in the office, and there is an agent outside the office always to watch who are coming and going, and intimate the proprietors. The agent stops people outside and give evasive replies and send us out.

      No one will pick their phones. Every month there will be change of employees. They openly declare that they do not have money to do the incomplete works. They do not even send persons to do the incomplete even if we agree to give the money to the labourers.

      Worst ever constructors. They selected in and around pallavaram as they are highly politically influenced in the area. Erratic work
      CC Builders customer support has been notified about the posted complaint.
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        T
        TruthNeverFail
        from Nattam, Tamil Nadu
        Jun 20, 2017
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        Address: Kanchipuram, Tamil Nadu, 600043
        Website: ccbuilders.in

        Please do not waste your time and hard earned money with this builder "cc builders pvt ltd, pallavaram"
        This page is not enough to write the experience given by cc builders.

        If you are an #, you will choose cc builders. As an #, i put this message to alert you people.

        Address: shop no. 4/45, cantonment pallavaram, pillayar kovil st, pallavaram, chennai, tamil nadu 600043

        HTTPs://WWW.zaubacorp.com/company-directors/CHELLIAH-CHANDAR-BUILDERS-PRIVATE-LI...

        HTTPs://web.archive.org/web/[protected]/HTTP://ccbuilders.in/

        HTTPs://WWW.facebook.com/ccbuilderspvtltd/

        My friend and me suffered more than 2 years with this builder. We will share our bitter experience with images in upcoming post/social media.
        CC Builders customer support has been notified about the posted complaint.
        Giving just a star just because I don't have an option to select none.

        You all could imagine, how good my experience with CC Builders from my above message?
        After having terrible experience with CC Builders logging this complaint with very heavy heart with an intention to protect potential future customers, If any not become prey to CC Builders

        Poor Quality of Construction
        Poor Customer Care

        I am Shankar who bought the House in 2015 and it was a wow experience initially (Until I become their customer) given by Mr Ramesh and later I came to know their true picture from how they treat their customer when i raised the quality issues and no proper response thereafter

        Contact No [protected]/402 was shared at the time of buying the house but when tried to contact them now and found it is not with them. I personally feel that reputed builders don't often change their contact details be it number or their registered address. That shows how good and genuine they are towards their business and for their customers

        Even the email ID [protected]@ccbuilders.in is now blocked or not in use as I got an undelivery message to the email that I sent on 28-Oct-18

        Even I tried calling you several times on your new contact no +[protected] provided by your staffs but the number keeps ringing or gets disconnected. For once I received a default message Sorry, I can't talk right now

        Your Staff Chandran the only witness for all the bad experience that I have had with CC Builders. End no of calls & visits I have personally made but poor response.

        After several follow ups and reminders/chasers, I some how managed to get my other quality issues fixed except my Property Tax Bills (Still Pending from CC Builders End) Also I need to mention that the issues got resolved just because I have had some dues. As promised to Chandran, I have paid the dues in full as soon as the issues was resolved

        Today (10-Nov-18) I visited your office and met your brother Suresh to ask for Property Tax Bill. OMG what an example for how to treat your customers badly? No Courtesy, Very Rude,

        Can you explain your brother Suresh about our discussions and agreements that we've had before establishing our relationship and he feels that as if I am the defaulter. Because of your false promise (that you'll arrange the bankloan apart from my down payment of 5 lacs) I've had some dues of 2.2 lacs else I wouldn't have any dues at all (You've confirmed in an written email on 22-Apr-2015 that """Please go ahead on house warming function. Regarding loan extension we will talk with manager and take care"""). More importantly how to treat customers fairly?

        Aside to Ramesh on a personal note: You know that I was very clear before we establish our relationship that I can provide you the downpayment of 5lac and the rest you should arrange bank loan. You promised that you'll do the needful but you managed to get me only 22.8 lacs. Even after that I chased you to arrange loan for the remaining amount but I didn't get a proper response from you thereafter (May be you would have felt that anyways I am already your customer so no further benefits from
        my end) As you're aware how much I have struggled to settle your 2.2 lacs

        Ramesh - If you're really focused on serving customers fairly. Just look into my issue and help me to settle my property tax bill.

        Awaiting to hear from you
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          M
          MANIX
          from Chennai, Tamil Nadu
          Dec 30, 2016
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          Address: 600069

          I am from Raghul Arcade Kundrathur. Lot of pending works are not yet finished in spite of several reminders. Car parking area tiles were broken while bore works not yet set righted, electric wires are hanging here and there, no gate lights fixed, no name board fixed, no proper drainage, no rain water harvest system, over head tank not closed properly. Immediate attention requested.
          CC Builders customer support has been notified about the posted complaint.
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            J
            John Rajan
            from Delhi, Delhi
            Aug 26, 2016
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            Address: 600040

            I entered in to an agreement with them 3 years back .

            As you aware that I did my house warming ceremony in the month of August 15, 2015, and had given assurance of handing over the ground floor by end of August 2015. I also clearly intimated to you that my intention of renting it out my ground floor from September 2015 on wards.

            As you aware that many parties visited the ground floor for rental, but not willing to occupy since it was not completed.

            Please recall all my mails, in those mails I have told you by end of March 2016 my son will complete his college education and he will be occupying S2 flat till he completes his higher education.

            Despite repeated follow up, emails and phone calls with you and with the contractor on project schedule and completion status you neither replying to emails, nor providing us possession or reason for delays or a concrete date for possession.

            Having no other option, I got the ground floor key from Mr.Suresh, asked my son to occupy the flat hoping that everything in the ground floor flat would be in order. But you made me to disappointed. The following issues were not yet solved even after I brought to your notice.
            1. No water facility.

            2. Front door - upper and lower locks misplaced

            3. No water flow / very less water flow in bath room pipes

            4. No towel rod, soup tray, in toilets and wash- basin mirror with light point as per MOU

            In addition to this as per the earlier commitment the following works are also still pending
            1. out door wall painting,
            2. Painting -Gate and stair case
            3. Car parking Area
            4. Motor room and Motor for second bore well
            6. Wiring and electrical fittings in the common areas.

            Since you have not willing to respond to my mails and not willing to tell the concrete date for possession of my S2 flat and completion of over all work and handing over the property, hereby, I expect and request you hand over the property by end of this month. In case of any delay beyond the grace period; you may need to pay me a monthly compensation at Rs 100 per sq.ft for Flat S2. Even i will demand the compensation through consumer forum.

            Please note that since you are not willing to respond to my mails, the basic issue of the front door in the ground floor flat is not yet resolved for more than a week, and not able to sort out the water problem in spite of my repeated cry, the full and final settlement will be done once the entire building is handed over to my satisfaction as per our agreed MOA.

            Please note that you only have made me to take this decision by showing your long silence towards my mails and not willing to give delivery commitment and above all poor and unsatisfactory response towards customer needs like me.

            Poor quality service. I was escalated several times to md directly, no response received. Door issue

            Very very bad service / very poor construction quality. Nobody is responsive including mr ramesh director. I dont have words to tell about their worthiness.

            Every work is mess. Most of the materials are worst quality.
            CC Builders customer support has been notified about the posted complaint.
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              M
              mkkavi
              from Delhi, Delhi
              Aug 16, 2013
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              Resolved

              Address: Tamil Nadu

              Please be careful in relationship with CC Builders Pallavaram. They will put you on ice while getting money from you.
              After that They will never care about your problems, Completion/Quality/Queries etc.. NOTHING......

              WORST FINISHING
              WORST QUALITY
              WORST INFRASTRUCTURE
              WORST CARE ON CUSTOMER

              but VERY VERY GOOD IN GETTING MONEY FROM CUSTOMERS.
              Complaint marked as Resolved 
              CC Builders customer support has been notified about the posted complaint.
              Verified Support
              Dec 10, 2014
              CC Builders Customer Care's response
              CC Builders strongly beleive that some competitors has posted this complaints. If you have any contact details of the people who has posted, please ask them to contact us at [protected] ( Director - CC Builders Pvt Ltd). If they have any real concerns we will support them to the max extend to resolve it. Thanks in advance
              They targets only middle class peoples who they think week and never do anything against them
              No icing at CC Builders. Only Builder in Chennai making Middle class dreams on their lovely home. Very cooperative. Life long free labour support. End to end banking support. Makes housing loan possible through their connects. Doing great service.
              michealrajg's reply, Nov 28, 2017
              That is the beauty of it. Using their known bank employees, they get money easily disbursed but the work to be done in the building? Question hangs there in the air...
              Whoever posted this comments, please write to us at [protected]@ccbuilders.in if you have personally had a bad experience.

              CC Builders is unique in all ways, customer focussed, excellent quality, best pre and post sales support . The way we do pre-sales educate the customers walking into our office with a presentation on 42' TV on what are all important things customers has to check before taking a flat. Provide them complete set of documents for legal check..dedicated cad team for customizing the floor plans as per customer requirements. Provide Tiles and painting as per customer choice. Taking completion certificate from individual customer on items wise like tiles, Carpentry, Masonary, Plumbing etc., Dedicated post sales support team. Coming up with an portal for post sales support., Life long free labour support and more.. We are customer focus..CC is known for its quality and dedicated customer support. Please drop an email to [protected]@ccbuilders.in for any clarifications. Thanks.
              ////WORST FINISHING /WORST QUALITY /WORST INFRASTRUCTURE / WORST CARE ON CUSTOMER

              but VERY VERY GOOD IN GETTING MONEY FROM CUSTOMERS.///

              I 100% agree with the forum creator Mr mkkavi"s points.

              Please be very very careful with CC Builders.

              Really their targets is only middle class peoples because they only can manage their poor quality of service.

              "Life long free labour support" is a very good joke. The supervisors are never bothered about customers requests.

              Every work is mess. Most of the materials are worst quality.

              They themselves giving 5 stars for their poor service, but none of the customers will appreciate their service.
              C C Builders are doing well near Pallavaram areas. Their flats are affordable priced and particularly suits for middle class peoples.

              Even though their construction quality is good, their finishing is not appreciable and spoiled every thing. Lack proper supervision is main reason for their discredit.
              Hi there,

              My name is Birju Ram, I didn't find any problem with CC builders till now as I have booked an apartment in their project ' RUVANTHIKA ENCLAVE'. I just faced a little delay in construction for 2 months due to ban on sand mining by the Tamil Nadu government. They did altered the floor plan according to my convenience and I am satisfied with all the fitting and fixtures that been provided. Engineer Veeramani is very co-operative while attending me if asked for some changes in the plan. I don't understand why people had posted negative comments when I don't find any builder giving apartment at affordable price as they do.

              Birju
              Ph # [protected]
              Hi Birju Ram,

              It seems you have never seen a good flat before. Check your window doors are closing in winter. If you are able to lock your main grill gate properly then you are lucky. So I assume that you have the following qualities.
              The tiles are properly laid in your flat with out gap and evenly laid. The bath room water drains quickly. CC builder employees talk to you softly
              and you deals with only educated people from CC and your engineer is Be., , Civil engg and with good exp. You have only one supervisor/engg from start to end. You clearly know whom to contact if you have water/electricity/plumbing problems. Suppose if your toilet leaks hope it will be resolved with in 1 month before the next street people smells it. Your wall paint are still in wall after 4 months (bottom of walls), the white cements on the wall are still in wall only. You don't get sparks in your switch board. you never seen water in your ceiling. You are easily take out and park your car easily.
              I heard that CC builders is concentrating well on the areas around Pallavaram (such as Pammal, Anakaputhur, Pozhichalur). I have bought a flat at Guduvanchery and the service i received/ am receiving is not good. I complained that there is an unwanted electrical point near my kitchen sink. What did they do you know? One day they came and removed that point and broken the tiles. Now that electrical point switch board is still hanging there with the broken tiles. This is the best finishing quality from them. Till now, 5 times, i gave the list o[censored]ncompleted work in my flat. Even now, no action is being taken. Every time, they are showing the hand to different supervisors/managers; but nothing is happening. I bought the flat before 2 years. The worst thing is the elevation of the apartment they showed me when i bought the flat is not done now. And they are saying that this is what we can do; no other go. Few positive things i see are the quality of tiles and electrical wiring (with connection to inverter backup).
              Dear Micheal Sir,

              Really surprised with your comments, we always customize the flats to customer requirements - Customizing the Floor plans, Electrical, Plumbing, Drawings. Is there is any problem in finalizing the plumbing / electrical drawings, please call me ( Ramesh Chelliah - Director CC Builders - [protected]) to knew / understand where the issue arises. We will definetly give our best service to resolve your problem, please please reach our Customer support team .. now it is being headed by Mr.Shankar - [protected]..Please feel free to call him anytime for your requests.
              Thanks.
              CC Builders is putting our maximum effort for the best possible service to all our customers. Please see the Testimonials / Customer Speak at our Website - Actual written feedback is placed with Phone Numbers..
              http://ccbuilders.in/testimonial.php?id=24

              We always believe in success only by customer satisfaction and we strive to give them the best service.
              rahulsharan,

              Can you please tell who is the customer care in charge now, please some one from your office first care about the in charge then you care about customers. Every month new customer care office, new supervisor, new plumber, new electrician, Are you a Builders or running any training institute to train them for money. Please don't encourage people to got CC ever.
              Just ask your people to re post their experience now here http://ccbuilders.in/testimonial.php?id=24.
              You will come to know how bad they feel now. Are you dare to call all your customer one day to one place and can you guarantee all are happy.. you people run out of office many times when we visited there for complaints...You people sold many homes by providing wrong details, you sold 2.5 yr old home by saying one yr old. If it is false statement, you provide the detail of the home you sold by saying one yr old.
              Respected Jullie, CC Builders is finding repeated posting from you and trying to tarnish our image. Please feel free to reach me ( [protected]) for any concerns you have. I will personally visit your place and get it rectified if any of my team are not taking care so far.
              Kindly request you to reach me and get it resolved if you have any real concerns rather than posting and continuing the comments unwantely.

              Thanks in advance.

              Ramesh Chelliah
              Hi Ramesh sir,

              Hope you remember us. We are the poor people who bought a home in santhosham Apartments. Its three years from now since we bought the flat. We yet to get a lift here. We called all your executives and they replied we will not provide you the lift do whatever you want. Please tell me is it fair to do this?

              Residents of Santhosham Apartments,
              Anakaputhur.
              How many times we made call to [protected], 8754...etc...etc...etc...
              So many people same numbers, don't who is who ... who is current/past/future no one is responsible. Great comedy to say we are your competitors, no one can compete with CC in any way to cheat people. Your Max effort does not meet the BASIC.
              michealrajg's reply, Nov 28, 2017
              Yes. In a period of one and half years, i met 4 supervisors and 3 project managers and nothing happened in my flat for the pending items. Worst service. The words told by its' director is still echoing my air "We (builder) are not promising in front of the God so that we can service you (client) as committed earlier.
              Hello julie87


              I had to wait for few months to let you know that my windows are perfect in Winter too, I was always available at my house during the construction ( each and every moment) till finishing. Thus I was able to correct mistakes on time.


              Ramesh : Just want to bring to your attention that our common EB meter has not yet installed and there are many minor issues that we are facing due to un finished work. Its been long time that you started this project ( Ruvanthika Enclave ) but every thing looks good when it has a good finishing. Its the customers had to be behind your workers to get job done instead of engineers, who really lacks supervision skills. I did noticed that your engineers didn't verify the work being done by labours, but I did. Please call me up when you get a chance @ [protected].


              Your Quality is good but service need to be improved. ...


              Thanks,
              Ram
              Dear Brijuram,

              Noted your point. Thanks for all your feedback. Definetly we will take it in a positive way and correct the gap. Recently we have oboarded a senior person who is well experienced on Customer support. GM - Mr. Chelladurai - [protected]. Regarding the EB connections, everything is set, on or before 15th May, 2015 you will get the connection.

              Thanks again.

              Ramesh Chelliah
              VERY VERY BAD SERVICE / VERY POOR CONSTRUCTION QUALITY. NOBODY IS RESPONSIVE INCLUDING MR RAMESH DIRECTOR. I DONT HAVE WORDS TO TELL ABOUT THEIR WORSTNESS. PLS DONT GO AND FALL IN TO CC BUILDERS WELL. LIKE US.
              Poor quality service. After getting money no one is picking the phone. We are waiting for EB more than 1 year. They said good ground water while visiting for purchase but full muddy Ground water (whereas neighbhorhood no issues), they might gave cheap rate for borewell. They placed RO plant which is less HP and ran for a month. When we tried to contact RO vendor he told that CC builders only able to raise a complaint otherwise they wont come. I was escalated several times to MD directly, no response received. There are lot of issues in building especially one Washbasin was missing from the plan diagram. Door issue. Waste of money. They put testimonial their own like purchasors (In my name) where as no option was there to enter testimonial or reviews. What they will tell after reading this? I am a competitor. I have a photos of every thisn i will upload. Please dont go with this builders.
              Dear Sir,
              I knew you are part of Anugraha apartment @ Kundrathur..even I knew the customer. Even though RO was not promised in our agreement after seeing the water condition, we install the RO system and handed over the maintenance to the project owners. Yes, agreed the EB connection was delayed but not 1 year due to Power fluctuations and Transformers in that area, EB department was non-cooperative. CC Builders has paid the EB charges till we get the connection. Now the EB connection has been extended. Please understand if we are going for cheap bore well then why we have to invest for RO ? so please please understand the situation.

              As per our agreement we have two Basins which will be installed of customer choice either at Bathrooms or at Living and Bathroom. and one of the bathroom you just wanted to install outside in living room and we did it. Now you are saying one of the wash basin is missing.

              To be honest I personally took lot of risk in processing your to 98% and made it. You praised us a lot for successfully got the loan and ensure supervisor was with you till completion and handover.

              We are ready to take your feedback and work on gaps at our end mam. thanks. Looking forward your support.

              Ramesh Chelliah
              [protected]
              I am a land owner. Last three years i am suffering. I had my house warming cermoney lat auguest2015. Till now nothing is in progress.

              I am posting here after reaching your office, phone calls, emails ids, written complaints, after throwing so many on your company..

              Poor quality service. I was escalated several times to md directly, no response received. Door issue

              Very very bad service / very poor construction quality. Nobody is responsive including mr ramesh director. I dont have words to tell about their worthiness.

              Every work is mess. Most of the materials are worst quality.

              John sekar
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