Ccavenue — Payment deducted from the bank but not forwarded to the Freedom 251

Website:freedom251.com/index.php/home

Payment deducted from the bank but not forwarded to the service provider.
I tried to pay INR 582 to Freedom 251 through cc avenue.during the transaction cc avenue showed me message that transaction is unsuccessful.But the amount from my SBI account got debited. My sbi transaction reference number is[protected]IG0BMYSIG2.

Please respond with your further steps.
regards,
aishwarya surya

[protected]
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