CCM/Refund, Northern Railway New Delhi — refund not processed

Address:110026

Pnr-[protected], due to demonetization my refund was processed through offline, but still waiting for refund from last 1.5 year. Always i am going to shakurbasti railway station. They are saying there is no document for refund. I have already spend 100 rupee for refund of 150 rupees. After tweet to rail minister reply for contacting ccm. Please tell what to do.
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In the Northern Railway, I had deposited for ₹ 100, but for some reason I have not been able to fill the form because that money should return me

Yesveer mishra's reply, Jan 3, 2019
In the Northern Railway, I had deposited for ₹ 100, but for some reason I have not been able to fill the form because that money should return me

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