Ceat Tyres — hero motocorp splendor rear tyre damage

Jaskaran@2003

Address:

sco-22-23Janta Nagar, Chandigarh Road Kharar ,Contact Number -0160-5009247, Mohali, Punjab, 140301

I have purchased hero motorcycle from prem motors sco-22-23 janta nagar, chandigarh road kharar, contact number[protected]. After few days my son was driving suddenly he got unbalanced and find rear tyre got punchered. When he went for repair puncher mechanic told him that tyre got damage. It should be replaced under warranty because its new vehicle and tyre. You can see meter reading and tyre condition in atttached pictures.
I really very shocked that ceat company having very excellent brand in worldwide, not having these type of manufacturing. It may be some default in production.
Kindly see this matter and replace my bike tyre under warranty

Sarabjeet kaur
[protected]

+5 photos

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CEAT Tyres customer support has been notified about the posted complaint.

Feb 07, 2020

Updated by Jaskaran@2003 Tyre got damage

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN(Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

Parminder Singh Arora

This is to inform you I have purchased new car Hyundai Venue, from Ambala Showroom, in October 2019. My cars front tyre has inflated, so you are request to registered my complain and help me in changing the tyre.