Ceat Tyres — Not returning the claim tyre

I have submitted the claim tyre to Ceat dealer on 09/07/2021 claim no. C[protected]. At beginning they told the the reason of Corona for claim. But now they telling that the such claim number not exists. After giving proof of claim no they teeling the tyre is rejected. But they were not returning the rejected tyre. I have given the several complaints. But no use. Each time the they closing the old complaint and give the new complaint no.
Some of the complaint nos are
00403120 dated 11/01/2022
00408287 dated 18/02/2022
00409884 dated 28/02/2022 and many more.
I disappointed by the company which dont have any responsibility of customers complaints. I think they misplaced the tyre and now they dont have any track.