Respected sir,
i had purchased 2 ceat tyres of size 205/65/R16 MILAZE X3 SERIAL NO 4222 on 24/04/2023 for my sx4 car from bora tyres nashik but the dealer did not register the warranty online nor did he asked me to do so one of the tyre developed a crack on tyre sidewall on 28/06//2025 i contacted bora tyre they said that they would register a claim but later on said that the tyre warranty was only for 2 years hence cannot be fulfilled which was not correct as the tyre warranty is for 2.5 years, secondly i lodged a complaint with ceat customer care under reference number 00661063 they gave me contact number of mr. prasad sable territory manager who messaged me that warranty applicable only when it is registered from authorized dealer if warranty is covered only for tyres sold by authorised dealers then how are unauthorised dealers seklling ceat tyres and what has ceat tyres done to prevent them from doing so. now i am suffering because of the mistake of the dealer bora tyres as he never told me that he is not authorised dealer nor did he register the tyres for warranty, hence i request you to consider my claim using invoice given by bora tyres as proof of sale and consider my warranty claim please find copy of invoice and pic of tyre serial number
i request consumer complaints . in to raise this issue with cat tyres
regards
rahul gadakh Was this information helpful? | 
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