Ceat Tyres — Warranty

For the 4 tyres purchased via Tyremarket, I'm not able to register the warranty. When I reach the Ceat support, they call me thinking its for purchase of new car but could not help and diverted to Tyremarket saying they can register on my behalf. Both of them have done nothing after having sold 2019 manufactured tyres to me.

For the car tyres, the serial number is '2019' & '3319' for two tyres each. However, unable to register the warranty and get the additional 6 months warranty.