Ceat Tyres — Warranty Claim

Address:

Hi-Way tyres, Kanchanpur gate, D.L.W Road, Varanasi

I bought a CEAT tyre (Ceat Zoom Rad 130/70 R17 62H Tubeless Bike Tyre, Rear) for my Apache RTR 200 CC bike in September 2021. Now, the tire has multiple cracks and tears even though it's only been two years. I tried reaching out to CEAT's customer care, but I haven't received a response. I also attempted to claim the warranty, but they rejected my request. They advertise a 3-year unconditional warranty, but they're not helping me now. Please assist me with this issue. I've no other options available for the same.