[Resolved]  Celkon — 2 months completed given in celkon service

Hi, I am B. Dhanunjeii purchased "Celkon A119Q Signature HD" mobile on 29/07/2013 online in snap-deal (which reached on 31/7/2013), it was worked fine till 3rd week of December. Problem = From 4th week of December : phone get hang up, and charging gets suddenly into very low and slowly its not getting "ON". Service Center on 02/01/2014 = So, i gave it to celkon service center (sri sai communications, M.G. road secunderabad ) on 2nd January 2014 and said to come after 3 days. I went after 5 days : they said there is a problem in socket of phone in which we keep charging pin and said it will be Rs 450/- and will be ready after 3 days. (make the payment, while taking the phone after 3 days). on 3rd day a lady called me and said the same again "as there is a socket problem, had to replace with new socket and it will be Rs 550/-, if you are OK with amount and permit us to do so, we will do" I said "OK", and asked about how much time it will take. She said " come after 2 days, it will be ready" Again i went after 4 days and shown my slip young man in reception. After 20 mins of investigation, he said " your phone shall to be send to company for socket replacement and it will be taking 25 days more and it can't be done here" " I " = I said you told me to come after 3 days and a lady called me again said to come after 2 more days after and it will be ready and i came after 7 days total and now you are saying it shall to be send to company "it can't be done here" He called the lady who talked to me in phone and she came out and said the same " charging socket in phone can't be replaced here and shall to be send to company and it will take 25 days more" (I thought if it is sent to company it may done more investigations and necessary changes done will be well and good in proper way and my phone may become as fast as new phone). " I "= " SAID OK " again. The young man said me 3 times that it will take 25 days and come after 25 days only. "i said OK" After 28 days i went shown the slip, they searched and said "It didn't came from company, it may take 10 days more" and they wrote " In () 30 to 35 days time" on the slip and extended again for 10 days. (Every time when i go there i can see 15-20 members, out of which 5-6 members shout on them always, 9-10 members will be newly members and other 5-6 members come for accessories) I used to think that I'm lucky to get my phone done in very few days than months to months like others and i can't able wait in their rush and shouting. march 1st = "they said it is coming in courier. come and collect on maonday" They didn't even given substitute mobile for these two months. I lost my contacts and suffered a lot with chakkars for celkon service care. Now i want to know the status of my mobile and also when shall i expect the mobile in my hand. Its almost Two months (2) still the process is going on. If I would have given it outside for repair, they would have kept my phone with in half -an-hour without losing my contact numbers from memory. SRI SAI COMMUNICATIONS opp: Chermas, M.G.Road, Secunderabad customer receipt SI no:2486 IMEI no: [protected] Model no: Celkon A119Q Signature HD (colour = white) the above service center authorities are postponing the dates of returning for 4 times (3 days, 30-35 days, 15 days). and now recently they are saying more 10 days for return. Please look in to it and do appropriate need as soon as possible. Regards Bandlaa Dhanunjeii (bandla dhananjai) mob:[protected]