[Resolved]  Celkon — Tab, model no. CT820 is in service center more than 6 months in 1st year of purchase

Address:

Dakshina Kannada, Karnataka

Dear Sir I had purchased the tab (details mentioned below) on01.02.2014 from Visakhapatnam, AP. Celkon Tab, Model No. CT 820 Since August’14 it was in service center in Visakhapatnam.Due to transfer in job, self was moved to Mangalore, Karnataka in mid of Nov’14, this is because, the subject tab was returned by the service center without anyrectification. Now, it is in Mangalore authorized service center since16.12.2014 & still not rectified. As warranty terms of the same will be completed on31.01.2015, I would like to request to the company the following – 1. Plsreplace the tab with the new one ( as I’m unable to use the same more than 6months in a year & that too in 1st year) 2. OrRectify the set urgently & postponed the warranty terms accordingly. My earlier correspondences with the company are listed belowfor reference. Regards SHIBAJI CHOWDHURY [protected] From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Tue, 06 Jan 2015 12:25:32 To: "[protected]@celkonmobiles.com"&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam It is very shameful that the subject tab which we have purchased on 01.02.2014 was under servicing more than 4 months and practically we have not used more than 3 months.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Warranty terms of the same will be completed (probably) on 31.01.2015 and still it is under maintenance against the WO No. CM14C47410562 dated 16.12.2014 at “The Universally Mobile Service”, Mangalore. It is my last email to the company, please arrange for replacement with the new one on urgent basis, we are totally fed up with the present situation and we are not expecting it from your reputed company (Celkon). Once again, request you to take up the matter with utmost priority &amp; reply per return mail, otherwise the matter will be sent to consumer forum tomorrow. Regards SHIBAJI CHOWDHURY [protected] From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Tue, 28 Oct 2014 16:49:04 To: "contact "&lt;[protected]@celkonmobiles.com&gt; Cc: "corporate "&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Reminder - 4 Dear Sir/Madam It is quite surprising that being my repeated follow up, delivery status of my Cekon Tab (Model No. C820) is still unknown as no feedback is received from your end. Under the circumstances, once again inform you that self will be leaving Visakhapatnam very soon, hence request you to arrange to deliver the same (in proper rectified condition) within 04.11.2014, otherwise the matter will be taken up with the consumer forum. Thanks/Regards SHIBAJI CHOWDHURY [protected] [protected] From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Sat, 18 Oct 2014 16:26:16 To: "contact "&lt;[protected]@celkonmobiles.com&gt;, "corporate "&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam Please be informed that delivery of the subject assignment (celkon Tab) is still pending from your end since 18.08.2014. Request you to arrange to deliver the same urgently as we will move to new place/state (due to transfer in job) soon. Matter urgent, hence your early action in this regard will be highly appreciated. Regards SHIBAJI CHOWDHURY [protected] [protected] Visakhapatnam, AP From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Sat, 20 Sep 2014 15:50:41 To: "[protected]@celkonmobiles.com"&lt;[protected]@celkonmobiles.com&gt; Cc: "[protected]@celkonmobiles.com"&lt;[protected]@celkonmobiles.com&gt; Subject: Fw: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam Waiting for your feedback. Regards SHIBAJI CHOWDHURY From: "shibaji chowdhury"&lt;[protected]@rediffmail.com&gt; Sent: Tue, 16 Sep 2014 21:41:44 To: &lt;[protected]@celkonmobiles.com&gt; Subject: DELIVERY STATUS AGAINST WO NO. CM[protected] Dear Sir/Madam I have handed over my tab to your authorized celkon care, M/s. Padmaraj Smart care (at Vizag) on 18.08.2014 for rectification of some malfunctioning (camera &amp; touch screen problem).Please note the WO NO. is CM[protected]. After 10 days, we came to know over phonecall from the above cellkon care center that this tab is sent to Hydrabad for rectification. Till then, we have not received any feedback from your end (care center). Request you to pls enquire &amp; let know the delivery status of my tab. Thanks/Regards SHIBAJI CHOWDHURY [protected] [protected]