Celkon — celkon mobile A119Q service is pending still 51 days

Address:

Visakhapatnam, Andhra Pradesh

My celkon mobile handset model No A119Q (purchased in Feb-2014) at Gajuwaka LOT mobile store, and got the problem with camera in Nov -2014, submitted in Local celkon customer care (MM CELL CARE) on 24 -Nov-2014 (Reciept No-1214) and they send to head office hyderabad for repair. from the last 51 days the handset was still in repair only, whenever i called to hyderanad customer care no ([protected]), they are saying it is in repair and let us call back and explain the status, and they are not at all calling back and not doing the followup. I was facing very problem without mobile handset, iam doing a complaint on celkon service for their bad and irresponsible service towards the customers. Please solve my issue as early as possible or replace with a new handset. Thanks regards L Srinivas [protected], [protected]