Central Bank Of India — central bank of india money not refunded

Address:411041

My name is sandip and i had ordered a sandwich maker of rs. 848 by amazon on 28 july 2019 and after delivery on 1st august i returned this order due to i required plate grill but delivered sandwich (Tringle shape) grill. And on 6th august amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number is[protected]
And told me to fill charge dispute form but central bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card no. Is [protected]
Thanks you sir
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