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Central Bank Of India — pending refundment

I ordered some goods from amazon of 2657 but unfortunately it had to be cancelled due to the current corona pandemic and I had been reffered to contact the bank in order to get back my refundment for which they have given me a reference ID of some sort.
I would really like to beck my refu dment back since it has been a long time.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Central Bank Of India Phone
    +91 22 6638 7777
    Central Bank Of India Address
    Chander Mukhi, Nariman Point, Mumbai, Maharashtra, India - 400021
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