Central Bank Of India — refund is not credited into my bank account refund from amazon

Address:

HATTALA ROAD, DURGAPUR-713201,DIST-PASCHIM BURDWAN

Respected sir/mam,
My name is rahul dev garai i have a savings bank account in central bank of india in durgapur-1 hattala road branch. Ifsc code-cbin0280120 micr code[protected]
On 25 may, 2020 i have made a payment of rs2083 through my bank debit card but unfortunately it was returned to me in full amount into three phases that is rs133 the refund reference number-74332740147014638487520, rs 1944 the refund reference number-74332740157015636761912 and rs6 the refund reference number-74332740157015636761912 provided from amazon.
But till none of the above mentioned amont is not credited into my bank account. I have also submitted written application into bank branch but no steps have been taken to resove this issue. Neither provide me the charge dispute form from the bank.