Central Bank Of India — refund never processed

I have recently buyed an amazon product through credit card but due to some reasons it didn't delivered.
It's been 20 days but i haven't been refunded yet. The customer service told me that they have already been refunded to bank.
Later on contacting they told me to file a charge dispute but i don't know how to do it.
My reference id:[protected]
It's a matter of rs. 1531
Please help me as soon as possible.
I need that money
Was this information helpful?
No (0)
Yes (0)
Central Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Central Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    1909
    Pending
    0
    Resolved
    275
    Central Bank Of India Phone
    +91 22 6638 7777
    Central Bank Of India Address
    Chander Mukhi, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Central Bank Of India contact information