Central Bank Of India — regarding refund for my amazon order.

Sir,

I had purchased a mobile phone of rs 12849 online through amazon in exchange offer on 01/03/20 but i had to return due to some reason but refund is not credited in my account till now.

And the same occured with my another order of shirt of rs 949 and no money is credited till now.

Both amount 12749+100 and 949 have been refunded on 05/03 20 and 08/03/20 resp said by amazon customer care.

Sir plz help us for refunding of amount.

A/c no-[protected]
Ifsc-cbin0282829
Terasia branch, central bank.
Reference no-74332740066006548460834