Central Bank Of India — the coordinator of the home branch told me to change my account from student to general

Address:

Shiv nagar 2 mouda, Nagpur, Maharashtra, 441104

Respected sir,
I am sourabh shukla customer of central bank for since last 3 years. Actually i lost my atm card while i was travelling and it is totally upon me and im sorry for the same mistake. But, when i am requesting to home branch of bank to reissue debit card for my account, the co-ordinator there are insisting me to first change my account from student to general.
She told me that, while applying for new atm card the system is asking to update the account from 'student to general'.

But, clearly i know as well its my decision if i want to keep my account student or general...

I was never expected this kind of misdirective behaviour from such a esteemed bank.

Home branch name and address : central bank of India, Mouda, nagpur - 441104, maharashtra

My name : Sourabh shukla

Account no. [protected]

Ifsc code : CBIN0283909

Phone no. [protected]
[protected]


Sir, please let me know about the correct procedures with email or call.