Central Bank Of India — transaction declined and account debit

Address:

743336

To
The branch manager : central bank of india
Location: raghunathpur
Sub:- transaction decline and acount debit (Acount no[protected])
Dear sir/ madam,
With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debit.
Please find below the transaction details along with npci status also, transaction receipt attached with the letter. Kindly process the request and reverse the amount in my account against the same

Device code : dig1315102
Npci response code :
Rrn (Npci) :[protected]
Transaction date : 03/01/2018
Transaction time : 12:05:37
Transaction type : cd
Stan : 704998
Issuer bank bin : rbl bank
Issuer bank name : central bank of india
Adhar no. :[protected]
Amount : 10000/-
Error/ response code : 91
Remarks : issuer is inperative