Central Bank Of India — transaction failed through paytm upi (rs 1000)

Address:

Ballupur chowk, dehradun 248001, Dehradun, Uttarakhand, 2992590

Dear sir,
I faced a problem on 4th may 2019 at 5:24 pm while doing a transaction through my paytm account my money from my account have been deducted but the reciever did not recieve the money and caused a payment failure. Till now the deducted money does not refund in my account so, i kindly request you please take a look at this issue and solved my problem as soon as possible. And it has already been two months the money is not refund in my account. Thanks!
Your sincerly
Kaguigailiu pamei A/c ([protected])
Phone no. [protected]
Card no. [protected]