| Address: | h no 92, shiv puri b ynr, Yamuna Nagar, Haryana, 135001 | | Website: | Centuryholidays.in |
This is regarding the membership they gave us.
They had invited us on 27.01.2019 in hotel GM Continental, Yamunanagar in evening and offered us the membership and promised to fulfill all your declaration as given in written agreement. We had made payment of Rs. 10000/- through debit card and 120000/- through credit card i.e total payment of Rs 130000/- were paid to them on same day. They promised to refund the interest on EMI of credit card which we paid to them. But they are not providing any refund and not even services that they committed to us. They promised for free vouchers of accommodation at any place in India but they did not providing any services. After so many mails and phone calls they are not replying. I also called their senior Ms. Swati Bhardwaj, Mr. Sharad and Mr. Deepak who has given us membership, we also follow up with customer care but they avoiding my calls and never answer Satisfactorily after all these i called the owner of company Mr. Gaurav and Mr. Hemant Awana but none of them is answering my calls and mails. I mailed and called so many times but no one taking it seriously and harassing me from beginning. Last mail I received from you is on 31.07.2019 that you had intiated my refund but till now I didn't receive any amount.we want our complete refund as soon as possible and Interest of five months is pending from your side MAY, JUNE, JULY, AUGUST, SEPTEMBER, OCTOBER & NOVEMBER i.e Rs. 2509.94+2456.32+2384.07+2328.63 + 2272.17 + 2214.69 + 2156.14 = 16321.96. I am requesting again and again kindly my refund my interest amount and membership amount as I don't want to continue because you had not fulfilled your promises as per agreement or I have to take a strict legal action against you. Declaration enclosed.
Kindly help me in my refund. I am facing a big problem by this company.
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