Century Holidays (Flowery Club India Pvt Ltd) — unfair practices. refusal to serve. asking money for free voucher.

Address:A6/84, Gali No.3, ground floor, Guru Nanakpura, Laxmi Nagar, New Delhi, Delhi, 110092
Website:www.centuryholidays.in

The Century Co agents Deepak ([protected]) and Mohit Porwal ([protected]) invited me and my wife in a hotel at Yamunanagar on 27.01.19 and said that Co wants to give us a free 3N/4D voucher with Breakfast etc and showed us Co packages etc which we bought for Rs 1, 12, 000 through 2 cr cards and they gave us 2 return air tickets, 1N anniversary ticket, another Voucher of 3N/4D which we availed in Mar19.When we tried to book another voucher for Pune for July19 then they refused on this and that reasons and we lost train tickets booking also.so we asked for 25.05.19 booking then they replied that it will be charged with maintenance which was unfair and fraudulant act for us. They always harass and after great struggle we get the service. We have no faith in this Co's honesty and we pray to get us our money refunded immediately.They are cheat people as per public reviews also.Their attitude is unprofessional and defective.
They should be asked to refund money for violation of contract.
They demand monies on phone calls and not in emails. In emails they say that so much advance booking is not available or not being done now etc etc.
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Aug 29, 2019
Updated by Connoisseur
No movie tickets ever provided as 10 tickets were assured while our making payment.
Complaint comments 

Comments

This is a fraud company. They take the money and do not provide service, multiple calls, and emails but no response and even if they response they will only tell "will check and get back to you" and then the numbers are changed or switched off. I am Gopal from Haryana [protected] . Plz help me refund my 450000 rupees plz.
Connoisseur's [Complaint's author] reply, Sep 6, 2019
Gopal Sirohi ji you've paid a very large amount to Century holidays. Better to register a FIR immediately. Because nobody replies from Co. And nobody behaves well in professional manner. Always they want money for everything.
Mamtha Reddy's reply, Sep 11, 2019
Can you share the email or any proof of payment or communication? I can raise a complaint on behalf of you
Dear Arun Sir,
Greetings from Century Holidays!

This is to inform the complaint you raise above is not acceptable. Being member of our organisation and utilising all the package and Holidays still raising false complaint . This complaint has already been neglected by consumer forum .

You bought membership for 10 years and in offer you got 2 air tickets with 3 N/4D stay and 1 N in Delhi NCR stay . You have already availed both the package without any single penny charges .

First offer availed in Shirdi - couple return air tickets and stay in sterling Shirdi for 3 N/4D stay. You availed this in March .

No charge were paid. It was complimentary .

Secondly, 1 night Stay with your choice Property in Delhi NCR - Park INN by Radisson in June.
No charge were paid. It was complimentary .

Now, coming to your recent booking in PuNe we have avail that too for you . You ask for discount in AMC . WE TOO DID THAT FOR YOU LOOKING TO YOUR CONDITION.

AT WHAT PLACE FRAUD HAS BEEN CONDUCTED PLEASE LET US KNOW. AFTER AVAILING SERVICE STILL SUCH COMPLAINT IS NOT WORTH.

ON OTHER HAND YOU ARE REVIEWING US FOR BOOKING AND THANKING US.

THIS KIND OF ACTIVITY WONT BE APPRECIATED AND ACCEPTED.

BELOW IS REFERENCE OF EVERY BOOKING PROVIDED AND FEEDBACK FROM YOUR END.

We have failed to understand your mentality . As we are providing services upto your expectations. Your are Thanking our team and on other hand this kind of false complaint .

If have no issues for providing services . We are happy to serve you better and happy to help you!
Connoisseur's [Complaint's author] reply, Aug 29, 2019
You are fake people and do not respond to emails in time. Why booking was given in out of Delhi hotel? Who will burn petrol of Rs 2000 for that place for your one day booking? At the time of payment, your people were boasting a lot for any hotel and this and that. Where is the Pune booking? Why to pay for AMC for free privilege? And even then I had written you to inform bank account etc for payment of Rs 3000 but nobody responded and wasted the trip for your own problems. Nobody trusts you as you can see other people's comments here. A genuine Co never behaves irresponsibly like you. If you are genuine then why dont you refer to my email and reply back? We will start availing yearly holidays with payment at Holiday home counter.
Or police action is there finally because nobody would like to see his money going into water. Nobody attends calls at your toll free. Nobody knows your other customer care numbers. Is it the service?
Hoping that the matter is clear.
Connoisseur's [Complaint's author] reply, Aug 29, 2019
If you are genuine then simply give services. Every complaint will be eliminated. Simple.
Or face any strictest action and copy to PMO also.
Compensate our Pune trip.
This is a fraud company. They take the money and do not provide service, multiple calls, and emails but no response and even if they response they will only tell "will check and get back to you" and then the numbers are changed or switched off.
ARUN AGGARWAL's reply, Apr 9, 2020
Please give your phones number etc to file complaint with police
Connoisseur's [Complaint's author] reply, Apr 9, 2020
Please register FIR our send your contact details for further discussions with all the people cheated by century
Fraud people
1. Chandan - [protected]
2. Swati - [protected]
3. Deepak - [protected]
4. Soma Sundaram - [protected]
5. Hemant - [protected]
Connoisseur's [Complaint's author] reply, Aug 29, 2019
You are right madam. Better to lodge FIR for their deficient services or consumer Court.
Mamtha Reddy's reply, Sep 11, 2019
I have raised a complaint in consumer court. I believe is everyone does then at least some action will be taken
Gopal Sirohi ji you've paid a very large amount to Century holidays. Better to register a FIR immediately. Because nobody replies from Co.
Yes it is fake company and all the member are froud I want also take action against my number [protected]
ARUN AGGARWAL's reply, Apr 9, 2020
We should register police complaint jointly

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    A6/84, Gali No.3, ground floor, Guru Nanakpura, Laxmi Nagar, Delhi
    Delhi
    India
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