Ceragem — Ceraball S1 mat not heating

Address:LIG 83,GOVINPUR COLONY, POST-TELIYARGANJ, PRAYAGRAJ
Website:ceragem.co.in

Sir I purchased the ceragem mat 3 years ago...the mat worked properly 2 year but since 1 year ago it was not working(not getting heated)...i contacted the nearest ceragem office too many times but they are not able too solve my problem and saying that please file online complaint...please resolve my problem..i am worried
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    LIG 83,GOVINPUR COLONY, POST-TELIYARGANJ, PRAYAGRAJ
    India
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