Ceragem
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COMPLAINTS

Ceragem Complaints & Reviews

M
Mariya00@
from Bhopal, Madhya Pradesh
Sep 14, 2023
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Miss behavior of staff members

Address:Ceragem lal ghati gufa mandir bhopal

I wanted to buy a machine from ceragem but due to some personal issue I didn't but it and now the staff members are not behaving properly with me and rude to me because I didn't buy that machine and are not letting me use the machines in the gem...
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T
Taj4
from Aligarh, Uttar Pradesh
Nov 10, 2022
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Humiliation and abuse

Address:Aligarh

The centre owner Himanshu asked me to wait for 40 mins even if the machines were available and idle.
When I asked the reason he said to purchase machine and pay 2.69 lacs.
When I visited the centre in my initial days then they people allowed to use machines without wait time but now they didn't. Rather humiliated and argued....
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K
Knight Blogger
Aug 20, 2022
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Scam

Address:Ceragym sundarnagar himachal pradesh

Its a scam its targeting people of small places of himachal and asking them to purchase their 2 lakh worth machine ..they are totally misguiffing people ..please don't fall into this trap...
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A
Avneet Bhimra
Aug 6, 2022
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Not useful

This is a total waste of money. First of all it doesn't heal any of the diseases and this machine releases infrared waves which may cause skin cancer, boils, burning of skin.
If it suits you then it only acts as a massager if you have any joint pain.
It is also likely to believe that this machine/mat can cause fertility in young people, so it's highly not recommended for youth (especially girls) of child bearing age....
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K
Kundan194
Apr 29, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss selling to the customer

Address:D-57 divya nagar khorabar gorakhpur, D-57 divya nagar khorabar gorakhpur, D 57 divya nagar khorabar gorakhpur
Website:[email protected]

They are not returning the product as they have sold to my father who is on medication of depression.. took money 2.28 lacs and now they are not returning the money and product is lying down at my house from 10 days.

They have promised to return the product, meanwhile i was being covid positive i could not follow up, and now the person is not attending my calls....
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U
u@tt@u
from Powai, Maharashtra
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Ceraball S1 mat not heating

Address:LIG 83,GOVINPUR COLONY, POST-TELIYARGANJ, PRAYAGRAJ
Website:ceragem.co.in

Sir I purchased the ceragem mat 3 years ago...the mat worked properly 2 year but since 1 year ago it was not working(not getting heated)...i contacted the nearest ceragem office too many times but they are not able too solve my problem and saying that please file online complaint...please resolve my problem..i am worried...
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P
Pdmini Shera
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No benefits

I am use to master v3 machine since last 8mounth and i'm not satisfied from this machine and i have no any benefits so i want return this machine....
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R
Resham Devi
from Kanpur, Uttar Pradesh
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ceraball se (heating mat)

Address:Sahabganj, Faizabad, Uttar Pradesh

I used this manual mat 1 month in near ceragem. Now i bought it in 38, 200 ₹ but it is giving benefit as it gave in ceragem. It is giving heavy pain in my body after using it. I went and talk to the centre head, she is not on her promise. I want to refund my money as i belongs to lower middle class family. As center head mrs. Diksha also not told that your money will not be refunded, she pressured me that take that manual mat in home &...
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K
Kishore 006
from Mumbai, Maharashtra
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staff complaint

Address:12, cozee Villa tiruvallur salai, 600087

I am kishore, for the last 75 days taking therapy at valsarvakkam, chennai, india off late staff are insulting us those coming to take therapy, in this centre a staff name kala is asking us we are not running orffnage so that you people come and go it has hurt most of elders, we might not afford to buy but she is not to insult, and further more she ask her junior to not attend old coustomer she openly says we are waste very hurting, sure...
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R
rajeevsvns
from Katni, Madhya Pradesh
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ceragem master v3 bed &, mat belt not received

Address:raghunath ganj katni, m.p., Katni, Madhya Pradesh

यह कि मेरे व्दारा लगभग दो माह पुर्व सेराजेम इण्डिया प्रा० लि० के टोल फ्री
नम्बर १८००-१०२-०२०३ पर संपर्क कर सेराजेम मास्ट२ वी ३ बेड मॉडल नम्बर
सी जी एम ई बी १५०१ के साथ...
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N
nitish9bad
from Ahmedabad, Gujarat
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inconvenience and immoral behaviour

Address:Valsad, Gujarat, 396191
Website:www.ceragem.co.in

My mother has a problem with her health which causes pain in her hands and legs and to cure this, we have been visiting a lot of different hospitals, doctors, tried a lot of medicines, ayurveda, patanjali and what not. Still the problem persisted and after a while, my family was introduced to this concept of "ceragem" which provides free trial for a period of time (Not fixed) and tries to sell their product to the customer by manipulating...
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M
Monika.1994
from Delhi, Delhi
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matt not received

Address:134003
Website:Www.ceragem.co.in

I ordered a rl 1 machine and also a ceratonic matt. I ordered this in the month of may and i recieved only a bed in the month of july but still i did not received a matt i ask ceragem worker so many time they did not give any response to me. I made a payment of rs 149000 against this. From the last few months they just gives excuses nd i did not received any response from them....
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P
Palankar
from Mysore, Karnataka
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Ceragem Products and their Cheap way of doing Business/Marketing

Address:560043

My Dad used to go to the Ceragem center near Pai layout Bangalore.My father basically has back pain and other old age diseases. These centre's conduct initial free trails to old people and convince them their beds will treat all kind of diseases if regularly used. I went with my Father one day to see how is this centre and what exactly is this Ceragem product. One woman there started giving a speech and it was so non sensical, I wanted to...
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A
Ayaz Nasir Khan
from Mumbai, Maharashtra
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Not refunding advance money paid.

Address:Mumbai City, Maharashtra, 400011
Website:www.ceragem.com

We had plan to buy a Nine Ball therapy tool for Rs.62900/- and paid a advance of Rs.35000/- balance money is not paid yet. Now we need money urgently for my sisters wedding which is arranged now after we had booked the machine. We are requesting Ceragem Lal Baug Branch to refund the money but from last 45 days they are just wasting time and now they are saying it is not refundable. Please look into the matter and help us to get the money...
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R
ramas21
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refused to take refund money from company

Address:110025
Website:www.ceragem.co.in

Dear sir/madam, I was purchased ceratonic mat from Ceragem since 10 month ago. When I was purchased this product they told me if this product is not doing any benefit we should refund your money but I am using this product since last 10 month but getting 0% benefit and company told me we never do refund your money. So please look into my issue and provide better solution. Thanks, Ram Awtar Mob.no [protected]...
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A
a r hegde
from Changanacheri, Kerala
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inconvenience

Address:Dharwad, Karnataka

I am a citizen of Dharwad city in Karnataka India . i am going to ceragem trials from one month. After treatment I have to go to my duties and I get only time before morning 9 o'clock. Nowadays there is a crowd there and the ceragem people provide only 12 machines even they have more machines. So after completing the hectic work at home I go to the centre where I wont get the treatment telling that 12 seats were over. When i asked to give...
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U
Username987
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noise

Address:Bangalore, Karnataka

I am living in bengaluru. Ceragem is next to my building. Everyday from 7 am to 6 pm they play songs with very high volume. It is disturbing many o[censored]s. I told them to reduce volume, but they are saying they can not do anything. It is company policy. Kindly told them to reduce the noise....
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B
bhand
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harsh and unmannered behaviour of the staff

Address:New Delhi, Delhi

I am going to ceragem centre since last one month the behaviour of their staff specially the reciepsient seema is very unamnered she use such a bad language in front of every body we have complaint so many times to the owner of the centre but nothing is going to happen...
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X
xmoist
from Delhi, Delhi
Nov 10, 2022
This thread was updated on Nov 10, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

humiliation

Address:West Delhi, Delhi

i visited ceragem thermal massage center on the 1st Oct, later due to my busy schedule i was unable to attend the massage for a week.Today i visited the center again for a massage and the co-ordinator out there told me to wait and said the beds are already occupied. As p er my first visit everyone was so helpful and on the 1st Oct every bed was complete. Rather today (8th Oct) there were multiple beds vacant and they ignored my request to...
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ashrafmeeran
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Chennai, Tamil Nadu

Hi,

My mother had this Ceregam treatment and it was very much helpful and effective, so we decided and purchased a machine and it's not working and giving the effects as it was thought,

i think it's pure fraudluant machine when purchased for around @50,000/- also a ceramat.

Total waste of our money, my mobile number is [protected].

Regards

Ashraf...
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