CESC (Calcutta Electric Supply Corporation) — Bill Amount debited from bank account but no transaction slip/acknowledgement received | |||
My cosumer number is [protected]. I made a payment of Rs 634 to CESC on 27/2/2015 using ICICI Bank Net Banking. The amount was debited from my account but no transaction slip/receipt was generated. I called up CESC Customer Care number and was asked to wait for 48 hours. Now even after 48 hours, there is no update and the latest payment status still does not reflect the payment that I made on 27/2/2015. Please send my transaction receipt to my email ID as soon as possible. Otherwise please reverse the transaction so that the funds are credited back into my account. Was this information helpful? | |||
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I got the refund last night and the money was credited to my account. So I paid the bill again and this time the transaction was successful. I got the receipt. Thank you for your help.
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CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001