Chaayos — Behavior of Chaayos Faridabad Sector 15

It was the first time I went to Chaayos with family today.

It took around 20min for Mr. Ishwar who tool the order. He gave 1 tea in around 5min. 2nd tea in 10min and 3rd tea we were waiting till 20min. I went to Mr. Ishwar and he was always busy on phone. Nearly 20min when we didn't received the 3rd order, so i requested to cancel the order. Seeing his behaviour he was least concerned. I came back to my seat and went again after 5min. And asked him for refund. He said ok and said to his staff member "Inko Chai bhi de de aur refund bhi". I told him i waited for more 5min when i cancelled the order, but no-one came from your staff. Finally he returned Rs 100 to me. The refund was not the point, but the time i wanted to spend with family was ruined.

How much time should 3 tea take? And all 3 be given together or customer has to go and pick 3 times one by one?

Seeing today's experience the other Tea companies are much better than Chaayos.

Not a good experience with Mr. Ishwar and won't go to Chaayos Specially Sector 15, Faridabad.
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