Chaayos — Incorrect GST rate charged

Address:Gurgaon, Haryana, 122001

Charged 18% gst on the items purchased, additionally charged 12% on one of the item called 'modinagar shikanji' in the name of cess. Technically charged 30% gst on one of the product.
Per gst law, ac restaurant (Other than 5 star hotels) can charge only 18% on the items purchased. On raising the query, location owner not aware about any things and saying this is the way system is designed. Further, informed being they are purchasing the material from another state that is why they are charging additionally as cess.
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