[Resolved]  Chanakya Ias Academy — Regarding irresponsible behaviour of one of your employees

Address:New Delhi, Delhi

This is with reference to postal course(correspondence course) for which I had paid 20K in North Delhi centre to one of your employees Esha. The R.No of my payment is N/2290 .She has promised to send the materials within 7 working days.But it has been 10 days and still the material has not been even dispatched. On calling her, she responds by saying that she will call me back after looking into the details, but she has never responded back. She has done this thrice. Can I know the reasons? Please explain why reputed institute like Chankya is working in such irresponsible manner. Please respond me as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
Chanakya Ias Academy customer support has been notified about the posted complaint.
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Shipping delays might be the reason. I am studying at Mukherjee Nagar Branch and I find the staffs very supportive. I will request you to drop an email clearly explaining the whole situation and you will receive support within no time. I assure you staffs at Chanakya never hesitate going the extra mile.
Ambience at Chanakya IAS Academy is highly conducive for civil services examination

preparation. Adept faculty members break down abstruse and complex concepts into easily

graspable knowledge.
Well-furnished articles at Chanakya IAS Academy grants access to countless quality books

so you need not waste time searching for books. Unlike other coaching institutes faculty

members here adopt highly coherent approach and do not bludgeon you with too many

concepts in a day.

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