Charnock Hospital, Kolkata — complaining about charnock hospitals management and stuffs behaviour. and doctors reporting timing.

I am puja Kundu, Me and my mother went today to Charnock hospital for check-up as per doc Nirmalaya Bagchi’s advised. When we entered his cabin he was too busy and had no time to listen our problems so he said to my mother for lay down for some checking, suddenly he was shouting and used slang language on my mother because she told the operated area is paining.
My mother is suffering from high sugar and pressure, after this incident she shocked and more anxious.

Now tell me who will responsible for my mother’s health? How could he do with my mother? I am surprised to see his audacity. I believe Charnock will look over this and do show cause against this arrogant doctor. It’s very painful to me to call him as a doctor His language and behaviour was 3rd grade.
Hopefully Charnock definitely will take steps and will inform me otherwise I will take legal action as soon as possible.