Cheapticket.in / Airtickets India — balance debited but didn't get ticket

Sir i have tried to book a flight from your website
from patna(pat) to jaipur(jp)
flight no- jet airways 9w-728 economy
name: arvind kumar
age: 24
my balance 7776.0 has been debited from my account but i didn't get my booking or ticket it just processing for 15 mins then it got back to previous page.
And i got this message from my sbi account
thank you for using your sbi debit card 519xx6017 for a purchase worth rs7776.0 on pos 99010238 at airtickets india priva txn# 295136.
Please provide help in sorting this situation out.
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CheapTicket.in / AirTickets India customer support has been notified about the posted complaint.
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Ref: Your concern is valuable to us. Kindly share the flight booking ID, Mobile no., e-mail id on [protected]@cheapticket.in, for response.
Not able to contact with cheap ticket..
h1983singh's reply, Aug 17, 2018
Regarding Ticket Refund..

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