Chennai Packers & Movers — my bike damaged and still they didn't clear the amount

Dear Sir/Madam,
As I have booked in Chennai Packers and movers on Oct 9th 2019 from Hosur-Tamilnadu to Pune-Maharashtra. Mr. Vijaykumar from your Bangalore office was taken care this shifting. He quoted Rs.13000/-. I paid initial advance as Rs. 1000/- on Oct 6th 2019 and balance on Oct 9th 2019 while taking material. All this transactions were done through online banking (Union Bank of India-Kolathur, Chennai)
I have some problems faced during this shifting,
1, As I was not explained properly about the cost and GST details for bills. Now I need bill to submit in my company to claim it. Mr. Vijaykumar is asking to pay extra for the GST.
2, The packaging was really bad, only the fridge and washing machine was wrapped with plastic cover. Other boxes were not wrapped at all. Because of this, it got wet during the rains. Two Bed’s were wrapped, it broken. Bed got wet in rains. As I was not explained on the packing methods and types with costs differences. Otherwise I would have preferred all wrapping of plastic cover. It is who’s responsible. The company has to inform us on this or not??
3, My bike is totally damaged, As this was also not wrapped properly and not used bubble packing also. Am attaching pictures for all the problems.
- Handle bar has bend
- Accelerator handle have damaged
- Front brake lever damaged
- Center stand have broken
- Engine self-start switch broken and jammed(I can’t start bike now)
4, For unloading the items in Pune, I was charged Rs.500/-, As in earlier discussion they said. All together only Rs.13000/-.
5, For loading also they charged Rs300/- from my father at Hosur.
6, For loading in Hosur, Only one man was there out of that. My father who is 68yrs old have helped to load and pack the things.
7, For unloading only two people were there, I did personally shifting things from basement to 5th floor along with two other persons.
8, Some boxes were opened. I’m still not sure. What things I have lost.
9, I don’t understand one thing, Shifting means it should be one vehicle moving things from current location and end destination. But why you have used two to three vehicles for shifting. This way it damaged my things.
10, I was not told about any insurance plans and their needs in shifting things.
11, The vehicle was not closed one, Even they didn’t cover fully with tarpaulin during rains.
12, The shifting was totally unprofessional way and not satisfied at all.