Chevrolet India Complaints & Reviews

I have all valid legal documents pertaining to purchase of my chevrolet spark car (Mh-12-jz-3401) from an authorised chevrolet dealer (Singh motors) in pune on 1st june 2013.

However, between chevrolet and their authorised dealer, they have incorrect details listed in their system. Because of their incompetency and inefficiency, i am being denied my rightful and legal benefits.

The service station refused to replace parts within warranty even though the car is still under the 3 years service warranty. Now, i am being denied the extended warranty benefit.

The chevrolet customer service team - gaurav arora (Complaint no.[protected] requested me to send documents which prove the correct date of purchase - this in addition to valid documents already provided . However, post sending the email, there has been no response from chevrolet.

I am awaiting a resolution to this complaint in writing as i no longer trust an unethical company like chrevrolet india and their authorised dealers.

Their service/complaint executive, rishabh/aziz have informed me that i will receive a call from their area manager - kedar choudhary... Awaiting that call.

Complaint date 8-3-2016 but as ondate not resolve as per service dept commited to monday resolve date[protected].EXPETIZE

Dear Sir

My Chevrolet beat bought on 2011 sep at Kln motors chennai .on 2015 ..after 43000 km it's start black smoke in my car exaste then we replaced tubo charges with my cost of 17 k...now again same black smoke coming ...last week done service they replaced turbo under warranty alonge with that oral service cost of Rs9700...now the same problem with new turbo charged replace ...black smoke heavy coming ...contacting Kln service advisor ..he said it's common issue, and he said your engine is week condition...my car only ran 47000 km..then how it's become week...even my brother using maruthi swift vdi more than 60000..its no smoke and problem at all...pls help me out from its issue...my Chevrolet engine week means how people have trust with this company...pls contact my [protected]...


Thanks and regards.

Ramu.

My name is Indrajeet jatav and i have my own chevrolet beat the chasis no is MAGBFBGNCCT031436 and year of purchase is 2012.
My concern is i am very perticular for service of m car regarding kilometers or yearly use and i have regularly changing oils everytime when sugested me because i want the best service from you no matter how much you charge me .
Even i had not miss single perticular date for servicing my car .
But last service i was dissappointed the service center in Ahmedabad city near makarba area told me that the engine of your car is failed and you have to 40000 rs sir.i really shoked, sir let me tell you if the persone is so honest and loyal with his car regarding hos service and i have each and every proof you want that not a single time i miissed to change the oil of car in last years.
I have each and every proof with me .
But i am dissappointed by taking our car as in comparison of chevrolet motors rest of company's car good as i am paying 5, 50000 rs for car and your center told me that the engine of your car is gone and we need to change it as i am very much perticualr about my service of car.
You have to change it in free to me as in this case its clearly shows your company making fault and i am not going to pay a single Rs.
I am also willing to fight against you in consumer court as you wont give me any trust full ans also i will put this case in my local newspaper.

Sir trust me i am so genuine persone and i have all of proof, and still till today my car in your service center and i will take legal action .
Kindly replay me your mail on [protected]@gmail.com in 24 hours
my contact no is[protected]
Indrajeet Jatav

Please dont buy any chevrolt vehicle..these are fraud ... they wont give service n toooo expensive... you will not get any assistance from this people after you get any problem..they are sitting to make money n all employees are not properly trained .after few years they willclose the outlet and you will suffer for rest of year...

Vehicle – Chevrolet Beat Diesel LS -- 2011 Model- Only 28, 000km in 4.5 years
Customer Name- Joseph K Kuriakose, [protected]@gmail.com
Serviced and maintained by Gee Yem Service Centre (Kottayam and Muttom)

Total Expense in 4 year:
• Vehicle cost – 5, 00, 000 .00
• Paid service 6 – 30, 000.00
• Tyre Change - 12, 000.00 (at 18, 000 km!!)
• Other minor repair works – 6, 000.00
• Fuel Injection pump- 3, 500.00(under warranty) am not sure they really replaced it. Because mileage reduced to 15km/l from 20km/l after this service.
• Power steering – Not yet solved. Estimated cost 18, 000.00
Existing Complaints:
• Leakage in turbo hose
• Very low mileage
• Engine not smooth and weird sound while cranking.
• Suspension
Last but the least GEE YEM the authorized service centre.
Why can't Chevrolet take care of its customers? An unreliable car with poor service means you can say bye bye bye to reputation.

UNIVERSAL AUTO GROUP PREFERED WORKSHOP AND BODYSHOP ...
Add- plot no.37&38, Raju enclave, Old Palam Rd. sec 14 dwarka, ... Opposite NSIT insitute in front of vishwakarma mandir, [protected], [protected] .
Further any quary or free pick up facility kindly contact Monika sharma

I gave a car Chevrolet aveo DL4CAD5433 for service on 17/1/2016.
Company send there dfive to pick and drop the car, but there driver were all untrained, don't know how to handle car.
While taking car to service centre they met with accident and damaged the left side of Bumber and broke a left headlight..
After service they delibratly returend car late night, so there will ne no or less sunlight and the damage may be not noticed be car owner.
Later we notice the damage to car.

Even there service quality wad very poor, infact worse.
Did not clean the car mats and used the bad quality liquid to clean the car seats that all the car seats are also damaged.
Did not grease the doors of car.

Sir,
I have received an email from [protected]@gmail.com telling that i have received a cash price of 3cr 35 lakh rupees. I
Already submitted my basic data like name, phno, address. Then i got a suspicion and checked in the net regarding the address and found a lot of people have been affected from same scam
THIS IS THE SCAM
CHEVROLET MOTORS WORLDWIDE LTD.
CHEVROLET Programs & Events Department
CHEVROLET Motors
P.O. Box 850
MANCHESTER MR2 8GD


Attn:Lucky Winner,

We have confirmed your details and verification, meanwhile this is to inform you that you have won a prize money and car of 3Crores 35Lakh Rupees (RS, 3, 35, 000.00 INR) for the year 2016 CHEVROLET MOTORS MOBILE PROMOTION UNITED KINGDOM. This was a Mobile draw promotion which was held in London, United Kingdom.

Hi Team,

This is Laximinaryana Bhat here are the details :

Complaint No : 81025507
V.I.N : MA6HBEA4GFH003193
Model name : Enjoy LT

This is regarding the model issue, we had booked the vehicle in Jan 2016 and got this in Feb 2016.. We had clearly specified we need 2016 model (every part) & Vibrant had assured the vehicle will be of 2016.

Though the glass clearly says it is off 2015, tyres are of 2014. This has got a huge disappointed and embarrassment. Being a layman we recognize the vehicle based on the model written in the mirror.

I request you to take this vehicle back and get us a vehicle which clearly says 2016 everywhere.. We are not bothered how it works, from where you get the glass, we will wait for 1 day and escalate this to Media, Chevrolet and GM CEOs and Directors I hope you understand the severity of the issue.

We escalated this to Managlore Sales Manager Mr. Rizwan which was of no help, we even escalated to Chevrolet Customer care who could do nothing.

Please get in touch with whosoever is responsible and action it. I have three more vehicles from Toyota and Ford which doesn't have these issues.

If GM does it, its a shame. I am going to bring this to the notice of media also write an email to PM Narendra Modi on the same.

Action this at earliest

Regards,
Lamxinarayana Bhat
[protected]

I had left my chevorelt optra car to 02 t 9110 for engine work they had billed 124000 after that my car run for 3000 km only once again they billed me 16000 still I have not receive my car in good condition this is what your service will be

This complaint is regarding improper serveices provided by the chevrolet showroom in raipur named vardhaman motors at pachpedi naka, Raipur, Chattisgarh, India
We asked for headlight front and side mirror one and half years back. That were out of stock according to the showroom at that time. We said ti contact us regarding same as they are available. Since then till yesterday we are being inquiring the same.. and unfortunately they are out of stock till date.
This type of customer services regarding parts was not expected by such a reputed company and its outlets.
Kindly look into the matter.
Severly dissatisfied with the services.

I booked beat petrol on 23/12/15 and paid full amount now they avoiding me to give beat and the dealer is pushing to buy kwid which is the sister concern of the dealer

Sir i bought enjoy car in August til now my registration is not don, they are excusing my last 5 month when i cal him they say sir give 10 days form last 5 month...the showroom is in haldwani

I own a Chevrolet Sail (Reg/Date - 14 May 2013/Chassis No MA6SD33ADDT010340). Body parts have started rusting and paint is chipping off from those areas. I have registered a complaint with GM customer care and got my car checked from the car dealer Shiva Motors, Sector-8, Noida, GB nagar. During the inspection they took car photographs and accepted that the car is rusting from multiple areas and offered me to repaint the rusted parts on January 19, 2016 . I am not convinced with the solution . What if there are other parts that show rusting after my car is out of warranty, will Chevrolet guarantee repaint of the rusted parts ? This is a quality issue and manufacturing defect, the areas where the paint is chipping off you can see there is no antirust coating . I need a permanent solution to this problem .

Sir I have purachese new beat car from vapi desai auto mobiles at 13/11/2014 my car running only 22000 kilometre and my car did not running proper company delear said your car has problem of bosh pump and give me estimate rs 35000 of repair I am stocked please help to me my mobile no is [protected]

Dear Sir, I have purchase Tavera NEO3 LS P10A-BSIII on dated 18/03/2015 Registared Dealer STAR MOTARS Kamptee Road Nagpur, Star Motors Executive Mr. Saurabh Lambde committed me before purchase Tavera Car they was issue Mattin. Mudflap, Number Plate Parfum Sit cover, Music System, 5 Years Warranty, 2grm Gold coin and body cover but not received 5 year warranty certificate dated 05.01.2016. after called on star motor they can not response properly in may times pl. do can action against star motor and give the 5 year Warranty Certificate as eraly as possible Thanking You, Regads Premraj Punekar [protected]

Its my immense grief to inform you that am deeply disappointed with the service of such a reputed car manufacturer. Two time i have replaced the turbo of my chevorlet beat and the fact is the problem still persist.now my car is in kannur-kerala survice centre. They told me a new problum ie, to replace the fuel pumb and it cost Rs.22000.i am already have the extended warranty but no use of it. I have many bitter experiance in your service...

Hello sir/mam I m dr noorul hasan i bought my car (beat)from barellie, uttarpradesh india car no up 24R 7578.my power windows are not working from 3 mnth .i took my car to service centre they said u hv to leave de car i leave it for three days but still no result they said we dont hv part wil tel u when part will.i m continuing calling but no response.very poor and irresponsibe service. Please help me

I have given chevrolet spark to service center orange chevrolet service center, Sanath Nagar Hyderabad. There was no problem in the power window and service executive checked this. When I received the car after service it was not working at all. When I asked them about this they said they are not responsible for this (although I am sure it went out of order after they washed it) and I need to bear the cost. They just gave me autocop (power window company) and told me to get it repaired from them and bear the cost. It's very frustrating to get out of order car after service. I want all the expenses related to the power window to be bear by chevrolet service center, SanathNagar .

I feel that clutch was repeatedly changed with cost even though the dealer is unable to rectify problem - please tell solution in this regard....