Chevrolet India Complaints & Reviews

Hello, guys this gallops chevrolet sarkej in ahmedabad the guy manoj patel as service adivisor.. gave my car after service. the car doesnt have engine oil also at the same day i got my car wrecked due to paddle of accleration was stuck... this guyz and also another one... this guy should be shamefull and should have guts to tell that if you are not able to service car and cheating to customer is not service

I own a chevrolet sail diesel purchased in aug 2015.
It met with an accident in oct 2015.
The car was in sparsh service centre dwarka for many days and still some of the work was not completed that time properly, so i had to visit them few more times to get the same work repaired. It was somehow done, not upto satisfaction but had to manage.

Then after a month or so the car heated up and a/c blet broke down.
I took it to okhla service station that time, being in warranty still i had to pay few bills for getting it fixed.
I was told that every thing has been replaced and now the car is as good as new, however that did not happen and i got the same heating issue after 1 month.

So again i took the car to okhla service station, again they kept it for few days and gave me a big bill to get the same work done which was done last time regarding a/c.
I paid all the bills but just requested that i should not face these kind of issues again and i was s=assured that everything has been replaced with new parts.
But today again i got the same heating problem and car stopped while i was driving.
Inspite of the fact that the service was done 10 days back at sparsh service station dwarka.
Even that time the cleaning was not done properly and all the work as was promised was not done.

This happens everytime. The time commitment is never made by chervolet.

Ever for same work i have to visit many times sometimes to dwarka service station or someitmes to okhla service station.

Everytime fake promises has been made regarding the time and work.
Work is never completed or maybe the service stations are using corrupted or old parts and charging money for new parts.

As the car keeps on facing some issues.

For details records you can check the service record
Car number is dl - 1ct - 6338.

Please tell me if this is the service we expect from chevrolet.

Some prompt and strict action will be appreciated.

Or if you want to take the car back, please do it.

As this is vey disgusting.

You can contact me at [protected] or [protected].
Karan gupta

CHEVROLET MOTORS WORLDWIDE
CHEVROLET MOTORS WORLDWIDE LTD.
CHEVROLET Programs & Events Department
CHEVROLET Motors
P.O. Box 850
MANCHESTER MR2 8GD
Telephone: [protected]
You Can Add And Chat For More Details Our Office Mobile Line On Viber : +[protected] FREE

ATTN: HITESH KUMAR

We wish to congratulate you once again on this note, for being one of the lucky winners selected on this year CHEVROLET MOTORS PROMOTION 2016 ending. We felicitate with you and your family and especially for being a citizen of (INDIA). This promotion was set-up In United Kingdom CHEVROLET MOTORS to encourage prospective Mobile users.

Congratulations on behalf of the ''CHEVROLET MOTORS PROMOTION UNITED KINGDOM'' Our Screening Committee And National Advisory Board has completed all verification and screening by the Screening Committee of "UK's Overseas National Advisory Remittance Claims Unit. You have been approved to received your Demand draft and Chevrolet Captiva car by a special delivery agent arrival been approved by the regulation council of the Chevrolet Motors Promotion 2016. Your cash prize of Three Crores Thirty Five Lakh Rupees (RS, 3, 35, 000, 000.00/INR) will be delivered safely to your door step through our Accredited FedEx Dispatch Officer. Having considered all possible measures to convey your cash prize, we resolve to use a special affiliated courier company under Diplomatic Umbrella. We have made all necessary arrangement to convey your winning prize direct to your door step. Your name, phone number and address has been Received.

Let it be known to you that all taxes has been paid by ENGLAND CHEVROLET MOTORS UNITED KINGDOM, Therefore, you will only be required to pay, Custom Notarization Clearance Fee RS 24, 500 INR to India custom duty fee in clearing of your consignment from the custom duties in your country INDIA. Our DELIVERY Officer, MR. ERIC JOHNSON from the FEDEX COURIER SERVICES will be Arriving in India TOMORROW MORNING. And you are to provide him a copy of your ID prove ( ID CARD/ PASSPORT / VOTERS CARD PAN CARD OR ANY VALID ID PROOF) to enable him identify you before he will Handover your parcel to you. Below is his flight information. B.A flight information has already been sent to our dispatch officer and you have to contact his email so that he can furnish you with time of arrival in your country.

Below his flight information, British Airways.
Below Is The Flight Information:

DEPARTURE DATE:30/03/2017
TIME: 11:35:00 P.M (UK TIME)
ARRIVAL DATE:31/03/2017
TIME: 9:30 A.M (INDIA TIME)

Flight number VS 266-T A380 British Airways
Route London (LHR) to Delhi (DEL)
DEL - Delhi - Indira Gandhi International Airport
LHR - London - London Heathrow Airport
Departure Terminal:London Heathrow Airport - Zone A, Terminal 3
Arrival Terminal:Delhi - Indira Gandhi International Airport - International Arrival, Terminal 3
Your Parcel contains all of the following items:
Your Parcel contains all of the following items.
1) A DEMAND DRAFT OF RS, 3, 35, 000, 000.00/INR
2) YOUR CHEVROLET CAPTIVE CAR KEY'S AND DOCUMENT
3) AFFIDAVIT OF CLAIMS ELIGIBILITY
4) OTHER COVERING DOCUMENTS.
5) FUND RELEASE ORDER FROM FINANCIAL SERVICE AUTHORITY(F.S.A) UNITED KINGDOM.

Please be aware that your CHEVROLET CAPTIVE CAR has already be shipped to your country with your ADDRESS provided to us and will arrive India two weeks after you have received your authorized draft been cleared in your country INDIA. Our delivery officer will instruct you immediately he arrived India By British Airway on 31TH MARCH, 2017 By 09.30 A.M. He will put a call across to you immediately he arrived India and you are to make sure that you oblige to his instruction by remitting a payment of Two hundred and thirty six pounds (£220, 060) equivalent in India currency TWENTY FOUR THOUSAND FIVE HUNDRED Rupees (RS 24, 500 INR) for INDIA INCOME CUSTOM DUTY NOTARIZATION CLEARANCE FEE levied upon your Foreign draft for Endorsement and approval and your CHEVROLET CAR. Payment must be made by you as the sole beneficiary of the certified draft and CHEVROLET CAPTIVE CAR as we have contacted the India home financial ministry and they have given ENDORSEMENT as regards to International Monetary Funds regulatory policy (IMF) adopted by the INDIA HOME FINANCE MINISTRY. You are to contact our Senior Delivery officer via email id: [protected]@diplomats.com and provide him with any of your identity proof. You have to give us confirmation of this mail before our Accredited Courier Delivery Officer commence to your country and also make arrangement for the requested amount that will be paid in your country to avoid any further delay with India custom when he arrived INDIA. Your Winning Certificate is been attached to your mail and our Delivery Officer Identity for your confirmation purpose.
Do not hesitate to contact this office via telephone or email if the need arises. For security reasons, you are advised to keep your Consignment Code: AVI489018XHK confidential till your Parcel get to you. This is part of our precautionary measure to avoid double claiming and unwarranted abuse of this program. Please be warned !!!

once again Congratulations on Your Winnings.
Best Regards,
Barr. Steve Moore
The Claims Director/Event Manager.
England Chevrolet Anniversary
Telephone: [protected]
You Can Add And Chat For More Details Our Office Mobile Line On Viber : +[protected] FREE

GOOD AFTER NOON

My Name is Deepak Kumar Swarnkar from Jaipur (Rajasthan) i have Chevrolet Beat (Diesel) Nov, 2012 Model Running KM 55, 000.
continue i had given the car to Chevrolet Authorised dealer for service and last service was done on 50000 KM (Full Service charges Rs.10, 000) and only after 5000 KM running after the service Terbo not working and Engine seized.

i think this problem occur gradually and if service center had checkup properly at the time of service at 40000 KM and 50000KM it can be detected which was ignored and this ignorance converted into huge loss which will be born by me only.

so this is my point that why such ignorance happen even after paying so much at the time of service and who must be panalise for this either me (even after timely service and payment) or service center for ignorance.

Attention: Aehtsham ul Haque,
We wish to congratulate you once again on this note, for being one of the lucky winners selected on this beginning of year CHEVROLET MOTORS PROMOTION 2017. We felicitate with you and your family and especially for being a citizen of (INDIA). This promotion was set-up In United Kingdom CHEVROLET MOTORS to encourage prospective Mobile users. Congratulations on behalf of the ''CHEVROLET MOTORS PROMOTION UNITED KINGDOM'' Our Screening Committee and National Advisory Board has completed all verification and screening by the Screening Committee of "UK's Overseas National Advisory Remittance Claims Unit. You have been approved to received your Demand draft and Chevrolet Captive car by a special diplomatic arrival been approved by the regulation council of the Chevrolet Motors Promotion 2017. Your cash prize of Three Crores Thirty Five Lakh Rupees (RS, 3, 35, 00, 000.00/INR) will be delivered safely to your door step through our Senior Dispatch Officer. Having considered all possible measures to convey your cash prize, we resolve to use senior delivery officer of our company under Diplomatic Umbrella. We have made all necessary arrangement to convey your winning prize direct to your door step. Your name, phone number and address has been Received.

Let it be known to you that all taxes has been paid by ENGLAND CHEVROLET MOTORS UNITED KINGDOM, Therefore, you will only be required to pay LOCAL Custom Duty Custom Notarization Clearance Fee RS, 15, 800 INR to India custom duty fee in clearing of your consignment from the custom duties in your country INDIA. APC DELIVERY Officer, MR. DAVID MARK from the APC OVERNIGHT COURIER LONDON will be arriving in INDIA TOMORROW MORNING. And you are to provide him a copy of your ID proves (ID CARD/ PASSPORT / VOTERS CARD PAN CARD OR ANY VALID ID PROOF) to enable him identify you before he will Hand over your parcel to you. Below is his flight information. B.A flight information has already been sent to our dispatch officer and you have to contact his email so that he can furnish you with time of arrival in your country.

Below Is The Flight Information:
Flight number VS 266-T A380 British Airways
Departure Date 23rd March, 2017 Time: 9:45pm UK TIME
Route London (LHR) to Delhi (DEL)
============================== ==========
Arrival Date 24th March, 2017 Time: 09:45am INDIA TIME
DEL - Delhi - Indira Gandhi International Airport
LHR - London - London Heathrow Airport

Dear Sir,

My Chevrolet Beat Car No GJ 01 RP 1848 and i have done 3 services for Chevrolet Showroom S.G.Highway, ahmedabad.I was found that after complition of service i found that my petrol is empty even i am not able to reach at petrol pump.My Complain was not proper executed and persons are speak redicoulous way.i want genuiene service consultant from your side can u please check my car once till end of march and resolve my above problems.

I recieved a message from hp-623455 saying "your number have won 7 crore 30 lakhs and a car in this year chevrolet promo. To claim send your name, number, address & age to: [protected]@gmail.com".
This is the first sms i got from this contact i have no idea what it could be. I need your help to identify whether its true or fake as your company's name is included here.

I have a chevrolet beat top model i purchase 2013 still i am facing toomuch problem regarding sevice Two days before i handover to madurai aras service for high smoke problem .service advisor told enjine problem so it will take some time and near about 80000 giving estimate coast first 50% expextig amount before the my best service so thus is for not good admin so pls i need the good remedy from ur self my Name is Dr.k.saravanan mobile [protected] THENI Tamilnadu india My BeatTN60S2804 Thank u

I'm very much disappointed with quality of the material used in vehicle, bought on 4th Jan'17 and just used in only Feb month. How come break failure could happened in new vehicle??????

My vehicle got hit with the other vehicle which has big damage to my car and other car. Because of manufacturing fault, i've been paralyzed. Thanks God, no human being injured
No hearing from company

Very much strange as because no one is interested to provide any solution, 10 days is over, multiple times called and sent mail but no revert at all

Hi, this is Ankit kumar and i lost my mobile today 7/03/1017 with the number [protected] and [protected] while travelling.. I have contacted the customer care but as i have taken the sim long back and staying in the rented house so forgot the actual address.. Can you please help me to block the number.
It was a dual sim phone..
The first is tata docomo:
The number is: [protected]
The other sim is aircel:
The number is: [protected]
Please help me out to block these numbers.

Thank you.

My Car model Oil Enjoy Diesel LS 8 Seater 2013 make kms travelled 53000 now having problems in oil level drops down after every long trip of 400 - 600 km run.
I went to sevice center of cheverolt they said your engine is weak and need to check whole engine and give estimate of Rs 80000 to 1 lac.
Please advice me .. What to do in this situation ?????
My Email ID - [protected]@gmail.com
My mobile
[protected]

Hi there

My complaint is not yet solved.
[protected] is complaint no.
I wish to let you know how gallops motors executives are driving me other way.
Because as I have already said that engine cover was there when I handed over the car .
But they denied.
They didn't show me my car with open front bonnet while giving back in my hand.
So it was a well plan cheating on me.
Now they are asking me to buy a new one.
I am being cheated by the Gallops motors Ahmedabad.

I have 2012 chevy cruze LTZ AT. It's air conditioning system is not working for the last 6 months. I have been sending my car to the dealer in meerut. But in first few visits their computer was out of order and later they changed some valve and took thousands of rupees but ac is still not working. Serviced the car just weeks ago, when asked for ac repair. Same answer plz wait machine not working. it is still winter. Should I wait till scorching summer comes?

Hii,

I had Purchase[protected] Chevrolet Cruze LTZ, Model - 2012, Maine Megha Auto Deales (I) Pvt Ltd, Me Service K Liye Bheji Gadi Me Clutch Ki Problem Thi aur kuch aur bhi problems thi. service k liye dealers me Advisor Salman Charge Lete hai maine unko gadi de di unke according 5 days me handover kar denge car aur wo gadi time se nahi handover kar paye unhone meri gadi .[protected] ko handover ki .[protected] ko Time : 5: 40 pm ko kharab ho gayi fir maine customer care ;pe call ki but call not to connect fir next day megha auto dealers se time 10:30 am pe baat hui and share my problems and reply aata hai ki half hour me apki gadi pic karwa li jaygi. jab 1 ghante k baad bhi koi call ya response nahi aata tho maine dobara call ki to wo log bolte hai ki gadi tou nahi ho paygi meri gadi ka engine khrab hai to wo log kehte hai ki aap 1550 rupee ka plan le lijye tho 1 year tak apki gadi kahi bhi khrab hoti tho company tou karaygi. to maine bola aap abhi mera problem solve kar dijye then i have to purchase your plan next time.uske baad company ne koi bhi followup nahi kiya .then maine customer care ko call ki aur puri baat batayi unhone 24 hours ka tat diya aur ek complain number diya[protected] aur isko resolve karne ka 12 ghante ka time diya .and next day mujhe call aati hai megha auto dealer i traf se aur unhone meri gadi dusre din lagbhag 5:30 pm ko mangwai .then again next day maine apni taraf se call, ki company ko tho udhar se batate hai apki gadi complete hai apki gadi me koi khrabi nahi hai.aap gadi le ja sakte hai tho maine bola meri gadi me starting me bhi kuch problems hai tho unhone kaha ki gadi ki battery change karwa lijye maine kaha thik hai aap gadi ki battery change kar de tho junhone bataya aap bahar lagwa lijye ye 3000 rupee hamare yaha mehengi milegi apko tho maine kaha ye meri dream car hai mai isme koi compromise nahi chahta hun.tho unhone battery change kar di maine kaha gadi aap bhej dijye tho pucha gaya apka payment mode kya hoga tho maine bola cash hoga hya cheq hoga tho unhone kaha humlog cheq lete nahi hai aur cash k lite koi banda athorize nahi hai, ab mai hi kal apki gadi dene aa sakta hoon to maine kaha agar aisi koi baat hai to aap gadi ki battery niklwa lijiye tab to gadi bhej sakte hai to unhone bataya batata hu .uske baad agle din fir maine salman ji se bat ki tho salman ji ne phone mera pic nahi kiya aur jab maine megha auto p landline pe call karke apni gadi ka status pucha tho unhone call dissconnect kar di tab se lekr abtak mai sirf customer care pe baat karta rehta hun complaint number leta rehta hoon aur rely mujhe yahi milta h ki apki complaint resolve kar di gayi hai.jab kal payment lekr mera ek banda gaya gadi lene tho waha par koi work manager lady thi unhone bola customer care pe aap hamara kya kar lenge jo baar2 aap waha call karte hai agar apko chevrolet ki gadi rakhna hai thi megha auto dealers se sambandh bana k rakhye tho mere bande se thoda violence ho gayi aur usne waha se gadi uthayi nahi tho unhone dhamki di ki apko apni gadi le jani padegi warna apko yard ka bhi extra paisa dena padega ye megha auto dealer hai chevrolet ki company nahi hain aap custemer care per complaion karte rahiye aur hum log complain close karwate rahenge hamri wajah se to lucknow me cherovolet ka showroom aur workshop chal raha hai .iske pehle bhi maine ek complain ki thi[protected] ko ( [protected]) iska bhi koi jawab nahi aaya, fir maine aaj compain ki tho purani complain reopen ki meri aur 12 ghante ka samay manga .i was really reduculas poor service dealers and customer care .

Note . If you not resolve my complaint 24 hours so i have to gone Consumer Forum e.t.c.
vehical no up 32 e h 0330

My car is consuming more engine oil so we have given engine oil complaint to fusion motors vijayawada. We have given complaint in warranty time. Then they said that they have changed engine oil and said to drive 1000 kms to check the engine oil consumption. After driving 1000 kms we went to give them again they said to drive 1000kms. This is prolonged for one and half year, then we handed over the car to the company on[protected]. The company was not reacted any thing about our complaint. So we went to vijayawada office after 40 days then he said company has not taken any decision about the vehicle. So please take necessary action.

Hi,

I have a chevrolet beat diesel car with reg number wb 06j 7684. Today i came to my nearest workshop : speed chevrolet service center, kolkata. I wanted to do the regular servicing as well as some issue resolution. One of the issue was - a sound coming from the steering wheel while turning it left or right. They said my steering column needs to be replaced. I was ok for it and i had extended warranty as well. Now they are saying they dont have parts. When i requested them to order it they didnt agree saying it will take too much time and i was ok for the delay. But still they were not ok to take care of this one, due to some internal issue. One of the staffs unofficially told me that since this part is expensive (Approx 30k rs) md of the service center is not willing to invest. I checked with a few other service centers as well and everywhere i am seeing the same issue, no ine has the part and neither they are willing to order.

Being a customer is this what we expect as an after sell service? Where should we go for the issues of the cars then? My extended warranty would be expired by 30th march 2017, is this the reason everyone is delaying so that i need to pay? Then why are you offerring extended warranty?

I am currently based out of glasgow and came to india for home visit and will return by first week of jan. My car is getting used by my aged parrent so i would appreciate if you look after this issue on an urgent basis to sort this out before i leave.

I can be contacted at this mail or at [protected]. Requesting you once again to do the needful asap.

Thanks
Himadri s das

My car mh12hv2670 was given for servicing in jun16 to nikhil auto dealer.ac cooling was very slow. They said whole ac kit need to be changed. They charged very high for it. Now whenever i go on long drive, if ac kept on it gives smell of burning something. Complained to that dealer many times they didnt responded back. They did the carban cleaning and said there will not be any start up car problem. Still am facing the start up issue. They just take money in high rates but service is not genuine. Never give any one's car for servicing in nikhil auto as they damage the original parts.

My car no PB10ET0648 Beat car of chevrolet motors is going to be out of warranty soon on 13 december 2016.there is a promblem in steering assembly and house pipe which are covered in warranty by general motors.i have visited all the local service centre of authorized chevrolet in ludhiana and i also visited akriti world (authorized chevorlet service centre in jalandhar) but no solution to my problem is still found..call the costumer care centre and they gave a complaint no.[protected] and second one is [protected]..i have seen the worst service ever and i am going to complaint to judicinal court and also to every media, if my promblem didn't solve before my warranty void..bad service ever by general motors

This is in regards to a Complaint for charging for a part which hasn't been fitted while car repair by Shiva Motors, Site-IV, Sahibabad, Ghaziabad, (UP) for my car no UP14AR7747, Model Spark.

My car has been repaired by the above mentioned Chevrolet Authorized dealer.

In the bill that I've paid on 24th Nov, there are 2 items (Plz see Sr no 14 & 15 of the attached bill) which as per dealer have been replaced in my car and I've been charged for new parts. When I checked my car, I found that these parts have not even replaced and the old part are there as it is. I spoke to the Manager, Shiva Motors (Shamim) on 25th Nov, 2016 who assured me that he'll check it and will talk to me in a day or two which hasn't happened yet.

I received a call from Shiva Motors[protected] on afternoon of 27th Nov asking for a feedback. I quoted the same feedback to them. I was assured that Shamim would return a call ASAP which has not happened as yet.

I would like to let you know that I've claimed the Insurance company as well for the damages. To my surprise, the Surveyor, Anil Kumar, has completed the RI as well post which I've received the vehicle from the Dealer.

Even after making them aware about the situation, they do not bother themselves to correct their mistake.

I would like you to treat this e-mail as an official complaint against Shiva Motors.
Also, I would like to know the price of these parts which I am sure are overcharged as per the bill.

Please try to reach me after 12 noon on any day.

I rang the Calicut Chevorlett dealer to make an appointment to service my car, but I was told that I need to go THERE and pay in advance for any parts that I MIGHT NEED!!! I asked if I could pay directly to their account but was told that I cannot do that!!! What planet are they living in. I do not live in Calicut and the nearest service that I would have liked to take my car was Calicut or may be Mangalore.

I guess you have a policy to not sell any parts so that I can get the work done via reliable people that I trust.